Tired hotel with a horrible parking situation. I needed quick access to my car as I was travelling solo and on business and would need to grab things from there. The ONLY parking option provided is to pay $25 for valet. Not worth it. I will never stay in Starwood in this city. More

I'm a frequent traveller to Ottawa and a SPG Platinum member. I typically stay at the Sheraton Ottawa for it's proximity to my office and my clients. Each and every week the people are friendly, rooms clean and the lounge delivers a great continental breakfast. The room service/restaurant is also reasonably priced and the food is quite good. The only... More

The lobby in this hotel is practically non-existent. The fitness room and pool are well equipped, bright and spacious. The club lounge is pleasant and the continental breakfast is fine. The rooms are not luxurious but decent and the television is small for the room size and hard to see over the sleigh bed but the bed is comfortable. The... More

I attended business meetings and stayed in the hotel. The lobby is very small, you can't park your own car - valet parking only, the food provided at the meetings was okay - although the cookies and squares were pretty good, My room was large, comfortable and clean. The hotel is very close to many museums and other attractions, good... More

The location is close to the hill and centrally located downtown. Price almost always competitive in a town that can max out on rooms quickly and see rates skyrocket. Friendly, well-trained staff that do more than the average to accommodate. Building is dark, a little tired, but they have refreshed the important stuff in the short term like good beds,... More

My wife and I made a trip to Ottawa, Canada's capital. We have been in most the major cities in Canada, but not the capital. We made the trip over the Columbus Day weekend, which is a holiday in the US.We stayed in the Sheraton, great location, very nice hotel. Hotel employees were great. Rooms very clean. We were walking... More

I booked this hotel last-minute for a new year's trip. The service at reception was great - efficient, friendly, prompt. My room was right by the elevator, however, which could not be helped due to the last-minute nature of my trip, but it did result in a slightly louder experience - I could clearly hear people entering and exiting the... More

We stayed over the New Years Eve weekend, and aside from a few details, its a pretty decent hotel. I booked a deal that got a 3rd night free through the Ottawa tourism website, and booked a room on the club floor (very much worth the extra $25 a night or so). This also got us access to the Club... More

I have stayed here before for a couple of nights at a time but this year I spent a week at the hotel. The location is excellent but the hotel itself is very tired and lacks character - the exception being the newly renovated club lounge. The rooms are large and all have wifi but I would have liked to... More