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Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel

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Traveller (51)
Room & Suite (33)
Dining (2)

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About

#59 of 74 hotels in Ottawa
Location
Cleanliness
Service
Value
Welcome to Holiday Inn Ottawa Dwtn Parliament Hill. Located within walking distance to Ottawa's most iconic landmarks. Explore the architecture and national symbolic importance of Senate of Canada Building and the House of Commons at West Block. Take a cruise on the Rideau Canal a UNESCO World Heritage Site, shop and dine in the historic Byward Market, stroll Canada's famous Sparks Street pedestrian mall, or stay indoors and shop at CF Rideau Centre. Visit one of the many museums Ottawa has to offer including the Canadian War Museum, Canadian Museum of Nature or History Museum. Looking for something different? Get back to nature, walk, bike or hike the Gatineau Hills by visiting Gatineau Park. Treat yourself at Le Nordic Spa, hit the slopes or zip line through the trees at Camp Fortune, or test your luck at the Casino Du Lac Leamy, all located less than 30 minutes from the hotel.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Banquet room
Baggage storage
Street parking
Wifi
Breakfast available
Meeting rooms
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Arabic
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
76Reviews2Q+A11Room tips

Reviews
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n s wrote a review Jan 2024
North Bay, Canada4 contributions2 helpful votes
A modestly sized hotel for Holiday Inn. And a restaurant with a good but limited menu. The staff in this place are particularly helpful and responsive. A shout out to Olivia, Mathew, Omar and Ashima, and Jennie and Achal in the restaurant -- all friendly and enthusiastic in their work. Interestingly, the hotel has 10 floors of guest rooms, of which 6 are occupied by refugees that the government has placed there on a longer term basis. Their presence takes nothing away from the guest experience other than adding a little more to the elevator traffic.
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Date of stay: January 2024
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Andrea wrote a review Apr 2023
Brampton, Canada57 contributions31 helpful votes
+1
Hotel's Favourite
I spent 5 days here for work. Stayed in room 1003. King size bed was really comfortable. Room was very clean. Housekeeping does a fantastic job. Walk in shower was very nice. The restaurant attached to the hotel is excellent. Plate GastroPub. No complaints. Enjoyed my stay. *Note, if you drive a large vehicle, park across the street in the church parking lot. It’s $40 a day.
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Date of stay: April 2023
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Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PETER WILSON, Owner at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel
Responded 30 May 2023
Thank you so much for your wonderful comments regarding your recent stay with us. We are pleased to hera you enjoyed your room, the staff and our facilities. We hope to see you back again with us soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alan S wrote a review Oct 2023
Dublin, Ireland144 contributions118 helpful votes
This was a 5-night stay for work reasons and I'd echo some of the previous reviews in that it is a good location but not entirely central, a nice area close to government buildings, in-room lighting is a bit dim but I'm OK with that, TV screen is huge, room is spacious and AC/heating works well, bed is comfy. Hearing the previous reviews about breakfast I avoided the hotel breakfast as there are nearby offerings -- like the Hilton across the street -- and there are enough restaurants nearby for other meal options. My rating is slightly above the average of other reviewers because I didn't have any negative aspects in my stay there and yes, I would stay again if visiting Ontario.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Noah K wrote a review Aug 2023
Framingham, Massachusetts3 contributions
My wife and I are both sensitive to fragrances and allergens. When we reserved our room, we told the hotel this much and asked for a allergy friendly/fragrance free room. They couldn’t have done a worse job accommodating our needs. The room we were in was awful. It smelled like mildew, and the smell was so strong we could taste it and we were nauseous. They gave us the option of another room, but that wasn’t any better as it just smelled like chemicals and perfumes. Additionally, the parking garage was so small I was worried that my car would hit the walls trying to park in the tiny spaces.. They j deactivated our room key at five of 11 in the morning and told me that that’s because check out was at 11 even though the sign in our hotel room said check out was at 12. I would definitely not stay at this place again.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel
Responded 23 Aug 2023
Hi noahk771, Thank you for sharing your thoughts about your stay. We appreciate you choosing our Holiday Inn Ottawa Downtown - Parliament Hill for your travel needs and for doing business with IHG Hotels and Resorts. We strive to give an impressive hotel experience, and I apologize for what happened during your stay. We value every bit of our guest experience and will notify our upper hotel management team. I assure you that we will take necessary corrective measures to avoid any issues from occurring again. I have also sent you a private message to obtain additional details about your stay. Until your next stop in the area, we look forward to hosting you again to redeem your confidence in us. I look forward to your response. Sincerely, Rosh D. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lori wrote a review Jul 2023
14 contributions4 helpful votes
+1
excellent location to all the action and sights close to war memorial canal restaurants and bars. room 602 spacious wonderful bed and pillows great. bed is on the softer side but that is great for what i like. breakfast included and very good for hotel breakfast. would highly recommended.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mina_traveller wrote a review Nov 2022
Sweden285 contributions100 helpful votes
We stayed for two weeks, in Holiday inn. It is 10 min walk to Byward market and really close to the parliament. The rooms are spacious and comfortable. Suggest to stay in higher floors to avoid the noise. But for me the Biggest downside of the hotel, that I decided not to go back, is its breakfast. You can choose from a limited menu, (3 - 4 choices) , nothing interesting.. Boxed Juice, frozen Smoothies, one drink ( a coffee or Juice ) is included in the breakfast voucher. So it was either Porridge, or egg and bacon and not even well cooked. The staff were also over-worked, So, it is basically one or max two staff that serve the whole breakfast area. So, despite good location and good enough rooms, I would not recommend it.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Other at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel
Responded 9 Dec 2022
Hi mina_traveller, Thank you for your message and visit. Our hotel is the best place to enjoy a quality stay with your loved ones. Here at Holiday Inn Ottawa Dwtn - Parliament Hill, your message was reviewed. I am sorry that your stay was not satisfactory. Furthermore, I understand that when you reserve with us you expected a different quality of service and guest attention. Your comments were shared with our managers and took action to prevent this from happening again. I invite you to stay with us on your next trip so we can provide you with the excellent service that is characteristic of ours. Great wishes, Oscar C. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kaiya N wrote a review Nov 2022
Sudbury, Canada51 contributions40 helpful votes
This hotel is great if you're looking for a place that's conveniently located in downtown Ottawa. The lighting in the room was not my favorite (would have liked to have brighter light options, always seemed a bit dim in there-except for the washroom), but the heat/air conditioning worked just fine. I really enjoyed that the room was quiet despite being in a busy area--beds were also comfy! Also, wheelchair accessible as well. The parking is something to be mindful of, as its $30 underground per day. But there is free street parking on weekends, and the parking lot across from the hotel as well. However, that parking lot does not belong to the Holiday Inn--so you can't have your car parked during the neighboring church's church hours on Sunday morning. The staff were friendly and accommodating, and very polite as well. Check in was quick and easy as well. There was also no continental breakfast, pool, or hot tub. Yes, those things aren't advertised, however, for people with younger children/teens it's a good thing to know. There is a restaurant downstairs open from 7am-9pm 7 days a week.
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Date of stay: November 2022
Value
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PETER WILSON, Owner at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel
Responded 13 Nov 2022
Hello Kaizyaa, thank you so much for your feedback. I am pleased to hear you enjoyed your stay with us while in Ottawa. I will speak with our Housekeeping and engineering to see how we can increase the lighting in our guest rooms. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Easy E wrote a review Nov 2022
4 contributions6 helpful votes
We arrived ~10pm for check in, but nobody was there, so that took a while. When we finally got sorted, it was obvious both rooms were smoked in + it smelled like that basement of your friends rooming house if you know what I mean. Carpets in the rooms were dank. Beds were nice and it seemed clean but clean like just for show. Lots of noise day and night from other units and the windows (who builds a downtown Hotel with min spec windows? Consider triple glaze or quad glazing next time guys) We also learned they gladly hosted those Freedumb terrorists back in Jan/Feb this year so there's that.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PETER WILSON, Owner at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel
Responded 13 Nov 2022
Thank you very much for your comments regarding your recent stay we will use your feedback to make our property better in the future. Not sure where you learned that we HOSTED as you call them Freedumb Terrorists, but we did accept reservations from people traveling into the city back in JAN/FEB of this year so there's that!!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Geminican wrote a review Oct 2022
San Jose, California2119 contributions622 helpful votes
First check-in staff, Jit, was ineffective because he got impatient and upset when I asked him to provide proof for incidential hold either today or at chekc-out. Jit refused even after I explained how I was screwed over and over again for the past 1.5 years throughout my trip with hotel stays with mistaken charge, when I trusted the hotels too much to not asking for receipt or supporting documents, nor hotels were willing to provide proof to help resolving mistaken charges. My lesson learned is to ask for supporting documents upon check-out. Jit also changed his answers on parking charges, which got me even more confused. He first said one day parking isn’t for 24 hours, then he said parking would be good until 3pm, then later he said it’s good until 11am, then he said he would do me a favor and extend until 3pm. And if I want it later, he would charge me more, for half a day to 6pm, for 15 CAD (or 45 CAD total), and until 9pm then 60 CAD (two full day rate). His definition of half of a day is not even 12 hours, but 10 hours. As you can see, his answers were inconsistent and confusing. I asked for another staff to help, who could explain better without confusion and with more accuracy. Aido, who is a better listener but still couldn't provide supportive documents. I shared how the Canadian hotels in Alberta, Saskatchewan, and Manitoba automatically provided me with receipts when I did not even ask for me three months ago. The hotel manager, Melanie did provide a nice summary of the charges upon check-out which I appreciated. The room was fine, Aido accompanied me to walk the room to see if there is any issues. Housekeeping here did not do as a good job compared to last nights’. Found a short hair on a night stand on the window side, another hair on the electrical outlet next to the lamp next to TV, another small hair along the edge of the shower sliding door (all have taken pictures). Told Aido and he said he would bring to housekeeping’s attention. It still look dirty. They said they had no housekeeping in the evening. These are in obvious spots. Another one is a design issue, which probably is too late for them to do anything. That is, the sink faucet handle is about 2 to 2.5 inches away from the edge of the sink, too far, which caused water to spill over the edge to countertop rather than directly to the sink. Whoever install this did not think of this detail. Small things like this makes a big difference in terms of ease of use. Also, it ended up consuming more water to do the same thing. Great hot shower. Fully stocked toilet paper, and Kleenex. The window is up for cleaning. Parking spot is smaller/tighter, which is part of being in the city. This is a relatively less expensive hotel in the block with good amenities and everything, so still worth considering, but it’s further away from Bywart Market where most restaurants are, but this side is quieter. If you want to visit the Parliament and prefer "residential and quiet" environment, west side of Parliament is a better choice including this hotel. There is a Hilton and a Marriott across the street and a block away. If you prefer convenience with more foods, night life, and entertainment, then east side of Parliament near Bywart Market is a better choice. Tall beds, can be too tall if you are short or prefer standard height. There is an underground parking, and you need to pay extra. The way they calculate parking can be confusing, I wish it's more straightforward. Lobby is clean. In summary: service is mixed depends on who you get. cleanliness is unsatisfactory. location is subjective, based on your preference. Had the service attitude be more positive, and room clean, it would have earned a higher rating.
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Date of stay: August 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PETER WILSON, Owner at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel
Responded 14 Oct 2022
Thnak you for your comments and staying with us while in Ottawa. We truly appreciate our customer feed back for we can do better moving forward.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ian wrote a review Sept 2022
Seattle, Washington17 contributions
Do not stay here if you have a car! They have a garage but it is to small to accommodate most of their guests. Their solution? Find street parking! Not a great solution especially when it’s raining. Also, the walls are paper thin and you can hear people in the other rooms as if there is no wall. The beds were ok and amenities as expected.
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: No parking.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Other at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel
Responded 6 Oct 2022
Hi Guide19257144804, Thank you for choosing us! We strive to meet the level of convenience every guest expects from an IHG® Hotels & Resorts property. I am sorry you found our services lacking. We take feedback seriously and shared your comments with the team to identify the areas that require improvement. Pleasure once again to host your stay and look forward to having the opportunity to restore your confidence. Best Regards, Alice P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£112 - £145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson ottawa, ottawa radisson
FORMERLY KNOWN AS
Radisson Hotel Ottawa Parliament Hill
LOCATION
CanadaOntarioOttawaByward Market Area
NUMBER OF ROOMS
177
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN OTTAWA DWTN - PARLIAMENT HILL, AN IHG HOTEL - Updated 2024 (Canada)

Frequently Asked Questions about Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel
Which popular attractions are close to Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
Nearby attractions include Supreme Court of Canada / Cour Suprême Du Canada (0.3 miles), Canadian Fire Fighters Memorial (0.3 miles), and St Andrew's Church (0.2 miles).
What are some of the property amenities at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre.
Which room amenities are available at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
Top room amenities include air conditioning, blackout curtains, and a walk-in shower.
What food & drink options are available at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
Yes, paid private parking on-site, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
Conveniently located restaurants include Bâton Rouge Grillhouse & Bar, Spin Kitchen and Bar, and Gooney's Sandwich Works.
Are there opportunities to exercise at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel located near the city centre?
Yes, it is 0.6 miles away from the centre of Ottawa.
Are pets allowed at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
The staff speaks multiple languages, including English, French, and Arabic.