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Travelodge Ottawa East


Hotel class 2.0 of 5
1486 Innes Road | Gloucester, Ottawa, Ontario K1B 3V5, Canada
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Reviews you can trust

50% Recommend
3.0 of 5 stars 14 reviews
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By trip type
All (14)
Family (0)
[ Date ] [ Rating ]
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5 of 5 stars
Cornwall
3 Jul 2009 | Trip type: Couples

After a long day we went to check in at the Travelodge and as soon as we walk in the door the girl at the fornt desk (Gabriel) was very cheerful and smiling the entire time we were checking in. She answered all our questions and gave us a lot of information on what to do in Ottawa. We walked... more

Management response from
Micheal Coutts, Manager

Thank you for your kind words about the Hotel and Gabrielle - I will be sure to share these with her - she will be elated! We look forward to welcoming you back to the Travelodge Ottawa East

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1 of 5 stars
Ontario
18 May 2009 | Trip type: Couples

Visiting friends out of town for the night. Arrived at the hotel to discover a modern style lobby and comfortable pool area. That's where the good part of this experience ended. We arrived in our room to discover a pillow soiled on the floor, hair on the towels in the bathroom and extensive mold in the shower with an overall... more

Management response from
Micheal Coutts, Manager

Thank you for submitting your review of the Hotel. I am saddened to hear about your misfortunes and even more so that we were not able to remedy them for you. A room in that condition was O.O.O. for repairs but clerically ended up available to rent and that you did. We take great pride in our rooms both on...

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1 of 5 stars
Brockville
20 Jan 2009

The Hotel looks great from the outside, and the Lobby was nice. That is all that is good about this hotel. Our room was gross, so dirty and full of dog fur. The Tub was dirty and had mold in the corners. The Hot Tub was out of order and I was never told this when I called or searched... more

Management response from
Micheal Coutts, Manager

Sincere thanks for the feedback on your recent stay. Please accept our apologies that we did not meet your expectations - through positive and negative comments are we able to continuously improve and exceed our guests expectations. We endeavour to keep the Salt Water Pool at the most popular temperature and it is a double shallow ended pool to allow...

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4 of 5 stars
canada
5 Jan 2009

Staff very friendley and easy acess to downtown and all the attractions. The room clean.pool indoor may have been a bit warmer,but given -15 temp {outside} was just fine . Priced right for location more

Management response from
Micheal Coutts, Manager

I will gladly pass along these great comments to the staff who have so much fun helping our guests and making their stay in Ottawa that much nicer.

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2 of 5 stars
Southend-on-Sea, United Kingdom
26 Dec 2008 | Trip type: Friends getaway

Stayed at the property as part of a roadtrip from LA to NYC (via seeing friends in Montreal). Just off the highway, east of downtown. Efficent checkin. Small room, which was OK and fairly clean. I had a problem with the TV remote control, which a staff member efficently sorted out. Range of TV channels, both US and Canadian. In... more

Management response from
Micheal Coutts, Manager

We are so pleased that we were quickly able to solve the small challenges you had and that your stay was enjoyable. Our smaller rooms are quite comfortable for a short stay length of a few nights - guests staying longer may like one of our larger rooms. We are pleased to offer further home comforts to either room with...

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1 of 5 stars
Ontario
23 Oct 2008 | Trip type: Business, Solo travel

Flea Bag Motel, It looks great from the outside but get to your room and you will regret it. For the price they charge, the rooms are dirty and smelly. Smell that is an understatement.... I have the windows open and its cool outside but I dont care. If I shut the windows I just cough. They have a deal... more

Management response from
Micheal Coutts, Manager

I am so disappointed to read of the unpleasant experience you had at the hotel. The Nations Capital is a wonderful City that is culturally diverse and we are pleased to have guests from around the world and across our Nation enrich us with their wonderful culture. While our smoking rooms do have some added stress by their very nature...

Priced Right
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4 of 5 stars
Nepean
29 Feb 2008 | Trip type: Couples

This may not be the most fancy hotel in Ottawa,but is priced very well.Is located off the beaten path a little but not enough that you can't get anywhere you wanna go within a quick car ride and the close access to the major free-way running through Ottawa.Their are plenty of restaurants located near by and shops and everything you... more

Management response from
Micheal Coutts, Manager

Your feedback and sharing of your experience at the Hotel is greatly appreciated and we are pleased that your stay in Ottawa was made a little easier. I look forward to welcoming you back and being the centre-starting-point for another great visit to the Nations Capital beautiful sites!

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3 of 5 stars
Toronto, Canada
2 Nov 2007 | Trip type: Solo travel

The property is "ok" for a night. The staff is ok and the facility has a pool and whirlpool. There is free parking and the property is across from a restaurant, gas station and a mall. For the price point, the property is "ok". The rooms do have a musty, motel smell though. The wireless works just fine for business... more

Depressing
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2 of 5 stars
montreal
7 Jan 2007 | Trip type: Business, Solo travel
1/4 found this review helpful

I bailed out after three hours. Depressing neighborhood all concrete. Bed lumpy uncomfortable. Felt clausterphobic. Lousy view. Front desk girl very cute, helpful but that's not the problem. Unpleasant. more

OK Hotel
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2 of 5 stars
Houston, Texas
9 Jul 2006
0/1 found this review helpful

OK Motel. Rooms are somewhat dirty. Bathroom is small. Afraid to touch anything in the room. Did not use pool since rooms were not very clean. ROOM: Small and dirty. STAFF: Very friendly. VIEW: None ACCESS: Only way to get in from one direction is through the gas station. Close to highway. VALUE: OK. Reasonable rates for Ottawa but I'm... more

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Travelodge Ottawa East Also Known As

  • Travelodge Ottawa
  • Travel Lodge Ottawa
  • Ottawa Travel Lodge
  • Ottawa Travelodge
Address: 1486 Innes Road | Gloucester, Ottawa, Ontario K1B 3V5, Canada