This was a good hotel choice for our family. We booked a two-bedroom traditional suite which was very spacious and clean. The extra room was great since we were staying three nights and the location you can't beat. We were in Ottawa for Canada Day and this hotel is so central. You can walk to Byward Market, Parliament Hill and... more

On night 4 of our stay at Les Suites Ottawa, our room, #608, was flooded out by a ruptured pipe in the suite above us at 2am....not your typical garden variety leak...this was a flood....luckily just some business paperwork was destroyed but the suite The next morning, we were relocated to suite #904, a premiere suite and wow...what a difference....THE... more

I recently stayed at Les Suite hotel in Ottawa, Canada. I travelled with my wife and two kids...we had a wonderful experience! The location was great, the rooms were huge, more than enough space for me and my family. The room have fully equiped kitchens that allowed to cook our own meals at our convenience. The kitchen was especially handy... more

We stayed there for 2 nights in a 2 bedroom suite. I was very nervous due to reviews and called ahead to ask about them. They assured me my room would be fine. Well I booked a traditional room and was upgraded to a premiere I believe. No complaints. I was completely happy with the room and they even had... more

Family drove to Ottawa for a graduation ceremony and rented two suites: two and one bedroom, living rooms and fully equipped kitchens. Housekeeping was outstanding and reception was very accommodating about check-in and check-out times, even offering extended parking after check-out. Then the location! Under five minute walk to Byward Market, U of Ottawa, Rideau canal, the National Arts Center,... more

When we stayed at Les Suites, it was not a very fun ten days. Much of the building was undergoing construction and the noise was terrible. The smoke alarms went off about five times, and we had to leave our rooms twice, once for over half an hour. When we first arrived, our original rooms smelled like smoke (in a... more

We were very disappointed they would not honour their Best Internet Rate Guarantee. They will come up with a 'reason' that it doesn't meet exact criterias of the Guarantee. It is just a scam to fool travellers into booking their hotel. Also, the cleanliness of our hotel room was horrible. I noticed a dirty bath towel was refolded and placed... more

Was recently in the hotel while in town for business. I realize the city was busy due to a marathon, and the hotel has a great downtown location, but having to wait hours to check in and repeatedly being told "one more hour" is unacceptable. The rooms are spacious but very dated, the elevators incredibly slow, and the hotel seems... more

The size and location was excellent. But thats about it. - Our room had a very foul, rancid odour. - We had to cover the dirty, smelly, stained chairs with the bed sheets. There was also food crumbs (dried up meat) on one of the chairs. We were afraid to sit on the chairs. - No toilet paper. Good thing... more