Was staying at this hotel for business and not pleased with the extreme slow service, Their guest rooms are just fine but what is a good guest room when you have no good service. The hotel is busy and too many things going on. You need at least 10 minutes to take the elevator - caught myself using the stairs... More

Best hotel in Ottawa by far! I have stayed in Ottawa several times and this is my favorite. The last time we stayed we spent 2weeks. They are always offering an upgrade and helping to solve any problems. The connection to the mall is nice, but the mall is aweful. We like the Shoreclub..... Ottawa doesn't offer many after work... More

The Westin Ottawa is in a fantastic location close to all of the Parliament buildings and attractions. Service was exceptional but rooms and parking are a bit pricey. Walking distance to the Parliament buildings and right on the Canal.

I was very pleased with my visit to this hotel. The rooms were quite large and comfortable. It was also quite clean.It had an excellent view of Parliament buildings. The staff was quite friendly and pleasant and efficient. The efficiency issue has been referenced in previous reviews,however, I did not experience that. I look forward to a return to this... More

I always enjoy the Westin hotel in Ottawa. The rooms are spacious and clean. The conference facilities and food are very good. Two areas for improvement that I noted this time. First, the front desk was understaffed. When I arrived, there was only one person at the front desk. As a result I waited for close to ten minutes before... More

We stayed at the Westin for a weekend and loved it. We had an excellent view of the Parliament buildings and canal. The room was very spacious, newly decorated and clean. The room was also very quiet. One very minor thing though was that the toilet flushed very loudly (it scared my son) and I could hear the distant sounds... More

Imagine... you pay premium prices for Westin, & expect premium service. Check-in only takes 30 minutes, with 2 [TWO] staffers servings lines of 5 - 6 customers each... the wait for elevators is as long - REALLY... standing almost 15 minutes waiting for an elevator to arrive to take you... a floor at a time, to your "premium' [+$20] floor...... More

I have stayed at The Westin Ottawa several times over the past 5 years for real estate conferences. The rooms are very good, the conference facility is excellent and the location is very convenient. The staff are easy to contact, are always available to help you. One nice little touch is a full supply of gym clothes, including sneakers, if... More

The Westin Hotel is a spectacular place to stay when visiting Ottawa. From your bedroom window you can see Parliament and the canal. You are in the very heart and centre of the city. It's located at the busy intersection of Wellington, Rideau, Sussex and the Canal Parkway. Once at the front door, you are immediately welcomed into a friendly... More