The Westin has modern, clean rooms (with incredibly comfortable beds) in a great downtown location. It is attached to a shopping mall with a variety of quick food choices, but also an easy walk to the many restaurants in the Market area. There is a mini-fridge in every room and you can order a variety of healthy food and treats... more

I stayed 6 nights at the Westin Ottawa in October 2009. It’s a nice hotel with a great location – central to Ottawa’s museums, art gallery, Rideau Canal, Parliament Hill, The Market, etc. The lobby was nice, but didn’t necessarily lend itself to me wanting to spend time there. For instance, I was actually looking forward to a crackling fireplace,... more

We were guests of the hotel for 3 nights while attending a family event in the city. This was my first time to Ottawa, and although my spouse has been there multiple times on business, he has not seen the city as a tourist. We had a newly renovated room, 2019, just off the elevator lobby. Although I first demurred... more

We have stayed at the Westin Ottawa many times in the past year and have never been disappointed. When they say Heavenly Beds they mean heavenly beds! We enjoyed them so much we actually purchased one for our master bedroom. The suites are spectacular and all newly renovated. The food in the restaurant has something for everyone. Our family age... more

Hotel has been recently renovated. Room was very well appointed. Service right from valet to room service to bar to housekeeping were warm, welcoming and attentive. Very relaxing stay. Great to be connected to the Rideau Centre during inclement weather. more

I booked this hotel through Hotwire, and was pleased when I saw it was a Westin. It lived up to its name! The staff was very nice, polite and friendly. The room was amazing, bed was super comfortable, very clean and well lit. The location is perfect, it is attached to the Rideau Centre which is right downtown. Overall had... more

Was in Ottawa for 2 nights. This centrally located hotel recently refurbished their rooms (still not completed when I was there). The new rooms are much easier on the eye, functional and better lay-out. The size is smaller (to make room for larger bathrooms - but not that much bigger). If you're not looking for a bath-tub, recommend you request... more

We stayed at the Westin for a weekend away with 2 boys, ages 8 and 10. The location of this hotel is ideal as it is within walking distance to many attractions, Byward Market etc., and also adjacent to the Rideau Centre for shopping and the bus transitway (handy for getting to War and Civilization Museums). Staff was friendly, but... more

As a vocal advocate of Westin hotels I was shocked that this hotel only ranked 15th in Ottawa. After staying there I am shocked it ranks this high. The service is cordial and nothing more. It appears that confirmed reservations are ignored and rooms are allocated on a first come first serve basis. My king bed confirmed turned into 2... more