The room was beautifully appointed and I really appreciated the comfortable bed and pillows. The staff were all super friendly and helpful. I was most impressed, I must say, with the fitness room. Usually such spaces in hotels are a windowless room with a rickety old stationary bike. The Westin gym had various cardio and resistance equipment as well as... more

I stayed here for one night while on business. Hotel lobby is very nice and check in went smoothly. Having read previous TA reviews I requested a re-modeled room (not sure if they are all re-modeled or not). Room and bathroom were very nice and contemporary looking. I had a nice view over-looking the parliament buildings. Bed and pillows were... more

Great locaton, great service great rooms .... we have stayed at many Starwood properties but this Westin is one of my favorite's ... Great location O did I say that already .. great view , If you are coming to Ottawa for the first time this is a great place to explore from .... Attached to a great shopping mall more

I have stayed at the Westin Ottawa twice in the last few months (August and October 09). I have been thoroughly pleased both times. The staff could not have been nicer and more attentive to my needs. Consequently, I will opt to stay there whenever business or pleasure brings me to Ottawa. I am physically challenged and travel frequently. Although... more

Great hotel, great location however beware of the valet service. For $30 you should expect to have the right car brought up to you.....right?? On a recent stay I was given someone else's car. To their defense, it was the same type of car and colour but REALLY is their an excuse? It made for a stressful day.and unfortunately I... more

The Westin has modern, clean rooms (with incredibly comfortable beds) in a great downtown location. It is attached to a shopping mall with a variety of quick food choices, but also an easy walk to the many restaurants in the Market area. There is a mini-fridge in every room and you can order a variety of healthy food and treats... more

I stayed 6 nights at the Westin Ottawa in October 2009. It’s a nice hotel with a great location – central to Ottawa’s museums, art gallery, Rideau Canal, Parliament Hill, The Market, etc. The lobby was nice, but didn’t necessarily lend itself to me wanting to spend time there. For instance, I was actually looking forward to a crackling fireplace,... more

We were guests of the hotel for 3 nights while attending a family event in the city. This was my first time to Ottawa, and although my spouse has been there multiple times on business, he has not seen the city as a tourist. We had a newly renovated room, 2019, just off the elevator lobby. Although I first demurred... more

We have stayed at the Westin Ottawa many times in the past year and have never been disappointed. When they say Heavenly Beds they mean heavenly beds! We enjoyed them so much we actually purchased one for our master bedroom. The suites are spectacular and all newly renovated. The food in the restaurant has something for everyone. Our family age... more