have stayed here twice and both times the stays were clean, comfortable and reasonably priced. Dont expect supreme luxury or anything, it is a Comfort Inn not a Hilton! But for the price it was nice. Rooms were clean and the hotel was maintained very well. Pool was clean and well cared for. Staff was friendly and courteous. Check Hotels.ca... More

we have stayed at comfort inns before without much comment. this one doesn't measure up. the room was clean - sort of. a heavy musty smell and badly stained carpets. bed was comfortable and washroom clean. no bugs. air conditioner noisey and ineffective. window bocked from opening past about 6". a place to lay a head if there is nothing... More

I stayed two nights in two different rooms. When I woke up on the morning of the second day I was covered with bug bites. When I say covered, I mean that my wife counted over 50 bites. I spoke with the manager who assured me that they are very proactive in preventing any kind of bugs. My impression is... More

Guest manager awesome guy ,their continental breakfast you get value out of it. However please clean and maintain the property . I well sleep on the bed not in it. I feel it's dusty. Wife and I were irky about it. There service is very prompt. Cheers!

We went with friends for one night at Comfort Inn - Michael street Ottawa - having had a wonderful experience with the same hotel in Sault. STe Marie, we decided to stay again with the same chain of Hotel. We were extremely dissapointed with the hotel. Firstly the hotel is far from the Centre of Down Town. The shopping mall... More

I recently traveled to Ottawa for a conference and cannot say enough about the customer service at this location. We were welcomed by Aiden and he gave us so much information about the area and directions, etc. but he really went over and above when we needed computer access and he helped us out. In general though, ever single staff... More

I stayed here for one night passing through on my way home from NS. The front desk agent was pleasant and helpful at checkin. The room was poorly maintained. Lets of shortcuts made with fixing problems done by an inexperienced craftsman. This makes for an unpleasant stay.

We ended up staying in this place for 2 nights because of the location but it was not a good stay. The hallway carpet was filthyand the air reeked of smoke - we kept the ac on to make sure the smoke didn't come into our non-smoking room. The bedspread had 2 cigarette burns in it, even though this was... More

Spent two nights - the smell in the room was terrible - it was obviously a smoking room that they have recently converted...I hope that's what the smell was.... The curtains fell off the wall - the bathroom was FULL of mould - 129 per night is a complete rip off - we tried to change hotels but were unable... More