It was near midnight, and my wife and I had just finished driving from Quebec City and needed a break after 5-6 hours. After checking in, noticed there was horrible smell in room, furniture was chipped, cracked and burnt. Sheets were dirty. Blankets had burn holes in them. Toilet didn't work. We told the night manager, who moved us to... more

The hotel advertised wire less internet, but it never worked, when the stove was turned on the elements would smoke, the toilet didn't flush properly, continually had to request clean face cloths, towels, toilet paper. All of these issues were brought to the attention of the managers but we got no cooperation . Our intended stay was for 2 weeks,... more

My family and I stayed at the Value Inn for one night. We didn't expect much for the price we paid. However, we were surprised by the excellent service we received. Our room, located across the main motel building, was exceptionally clean and located within a very quiet neighbourhood. Stores and restaurants/bars are easily accessible. If you want a midnight... more

No Heat, No cap for the tub (I have been told : "please use the shower only"), old furniture, really cheap breakfast with black water for coffee...paid 125$ ! Even for 70$, this place wouldn't worth the money ! more

We planned our trip with time but still we were not able to find rooms available for the whole family (4). After reviewing the information over internet we decide to book for a non smoking room with kitchen... Yeah right!!. First: We get there earlier to leave our stuff and keep on "turist" just to find out the room wasn't... more

After driving all the way from New Brunswick, we decided to stay one night in Ottawa. We booked a room at the first hotel we saw, since it was already close to 10pm. The Value Inn looks like a big motel from the outside. And it's basically that. It use to be the Econo Lodge East Ottawa up until recently... more

This was a TERRIBLE place to stay! The heating didn't work, so they had to give us 2 space heaters. All the blankets had either stains or cigarette burns on them. the toilet, tub & sink all had massive stains in them. The TV & the furniture was ancient & the alarm clock was broken. Bad service & hardly a... more

The furniture in the hotel room was paper covered melamine which was way past its life cycle. I asked to see a better room but it was the same, and I noticed the wallpaper missing in some places and dark stains in the bathroom sink. As I mentionned this to the staff he became very impatient and refused to issue... more