Not being familiar with Ottawa, I booked several nights in this motel because it was close to Byward market. To my chagrin, I discovered that this is a very seedy area of town. The rooms were not secure, and a haven for theives. When my laptop and other electronics were stolen, the hotel did nothing, and proceeded to snub my... more

FOLLOW MY ADVICE. I was VERY disappointed with this Comfort Inn. Let me say it was the WORST Comfort Inn I have ever stayed in. This is not up to the standard. There were crumbs under the phone, the bathroom OBVIOUSLY needed renovating and it WAS CHEAPLY isolated. Everything single thing seemed DIRTY and worn out. We heard the guy... more

Disappointed in the room. There were ants in the bathroom and crumbs under the phone when I moved it and my computer did not work with the free Internet. Agree staff very friendly and helpful. I have stayed at Comfort Inns before in the US - and this not up to standard. Liked the free parking although parking lot glare... more

My wife and I stayed there for two nights much to my regret. The room we had faced the same gas station that one of the previous guests mentioned and it was busy all night with traffic. The room looked dirty, the bathroom needed renovating and the sink was filled with cracks and even the towels were dirty which I... more

We booked the hotel online at an internet user fee of 95$ for a Tuesday night. We didn't expect a jacuzzi but at least a clean, comfortable room. What happened at our arrival was a real joke. The hotel refused to let us stay because I didn't have 200$ on my credit card...that double the price of my room, and... more

The staff was friendly and helpful. The room was pretty small and not the cleanest, the windows were disgusting. As a business traveler a fridge and microwave are important, this had neither. The hotel is set up as a courtyard surrounded by separate buildings that house the rooms. The rooms all are accessed by an outside door, motel style. I... more

Room was horrible, smelled of mould, and cleaner. Ended up leaving right away. Front desk staff were flexible enough... more

Arrived late at night (10:30PM) and took #97 bus from Airport to Hurdman stop, then #3 bus to Vanier & Montreal Rd. (about 10 minutes). Short 3 minute walk to hotel. Had a perfectly comfortable, truely non-smoking room for 5 days. They have a free continental Breakfast in the morning with just enough to get you going for the day,... more

Considering all the previous reviews, I was concered about what would happen when we arrived. I was pleasantly surprised! The price was a steal for what you get - I think this place is definitely a 3-star hotel or higher. It was clean, very friendly staff, good breakfast, all the extras like wireless internet (or internet in the lobby), very... more