Hi: I thought the hotel was good and I'd consider staying here again - but I'd also happily shop prices at other good hotels in Ottawa. Room size was good. Staff were excellent. Hotel was clean. Bed was very comfortable. Location is good. WIFI was slow.

I absolutely love the location of this hotel. Just above downtown, but close enough to walk everywhere. The room I had wasn't spacious, but very clean, and most importantly the beds are very comfortable. I have to say the staff here are very accommodating, professional and friendly. Whether its the front desk staff, restaurant or the room staff on the... More

Corner room was spacious enough having booked the 'business room package' (pretty good price for Ottawa), with a decent desk and lighting, but the wifi internet connection was very poor. Despite 3 potential connection addresses (which presumably reflects the fact that I was told that there's only 3 modems (?) shared between 7 floors) the signal was weak or non-existant.... More

We were in Ottawa under sad circumstances, since my wife's father had just passed away. The person that made the reservation for us must have mentioned that, so when we checked in they gave us their condolences and advised us that if there was anything we need just ask. The room itself was huge and overlooked the downtown, parliament hill... More

For the price you pay, you get an excellent overall package. The location is great -- walking distance to many of Ottawa's attractions (Rideau Canal, Parliament, Byward Market etc.). The room we stayed in was nice and clean. The only thing that probably could use an upgrade was the bathroom.... a bit dated and didn't have a ventilation fan... did... More

Location is good - staff are great. This is a clean and reasonably priced choice for a stay in the Capital City. We used this hotel as a base for our exporing Ottawa and the beds were so comfy we felt well rested very morning.

Situated close to the major attractions (Parliament House, Byward Mall), this hotel is a stroll away from everything. Customer service was excellent; notably their Conceirge (Ronny) who gave us good info on how to get to the markets and use public transport. Beds were comfy and the room we had was spacious. Another pleasant stay in a HI. Join the... More

Not the very best price we could have had in Ottawa, but we were meeting up with our daughter's varsity hockey team and wanted to stay in the same location. We were able to take advantage of the team rate, so the price was pretty good. Hotel is a bit tucked away, but close to a number of restaurants on... More

Location of Hotel excellent, close to all areas of Ottawa that we wanted to see. Hotel clean. Staff were very helpful and accommodating at front desk, in that they put us in the right direction of places we needed to go. Staff in restaurant were attentive. Food was good and plentiful. Room was clean and we loved the view. With... More