This could be a really great hotel. It has all the important things going for it. Large rooms and in a great position - quiet side street but within easy walking distance to most attractions. The bad things could so easily be improved. We arrived at the hotel at about 7 p.m. after taking our time driving from Toronto -... more

I rarely stay at Holiday Inns. My experiences have never been good. In this case, the hotel was predetermined by my company and I didn't have any choice. Although not a horrible place, my impression of the chain in general is not changed from the H.I. Ottawa. The most notable thing was that the room was dark. They must have... more

We have been a regular traveler to Ottawa, in many occasions, more than twice a year and have stayed in many different hotels but I have never experienced such a bad customer serivce and hotel cleaniness that is disgusting. We had prepaid for this hotel service exactly one month in advance, and when we arrived, we were told that since... more

A very unassuming hotel at first glance but this property is the closet to the Ottawa cannel. The rooms are spacious and well looked after. I stayed in a business class upgrade with a great king bed and walk in closet. Without a doubt this is the most courteous and professional staff I have ever come across. I don’t simple... more

I was put into this hotel by my employer... At first, I was really disappointed because they put my colleague at Novotel which was supposed to be a much nicer one... after looking at the Holiday Inn's website, I was absolutely not looking forward to this trip. But having stayed here for 3 nights between Dec 17-20, 2007, I am... more

Nice, quiet hotel in residential area 2 blocks off Elgin Street. Staff were very nice and attentive. Lobby was always clean and no long waits for elevators. Internet access in lobby. I had asked for a top floor room and got exactly that. Nicole checked us in and Ronnie & Conner gave us some hometown diners to check out. I... more

The location of the hotel is good, in a quiet street, not far from all the sights. We had a room on the 15th floor with a good view of downtown Ottawa. The room was nicely furnished and we would have been completely happy with it if it had not been for the noise, not from the street, but from... more

This hotel is good value, in a decent location, and with large rooms with a kitchen (microwave, fridge, sink, crockery etc). When we first arrived, there was not enough crockery, cutlery and towels for the room. This was rectified, with three visits by the bellman. We also could not gain access to the car park with the pass provided, which... more

This Holiday Inn at 111 Cooper St. is situated on the street next to the Town Hall and is therefore very centrally located. A month ahead, I had reserved a room with two double beds and kitchenette through the Holiday Inn website for the decent price of $113 + tax. The catch: non-refundable advance payment. From the 417 Highway, the... more