This is a very well-run establishment in the heart of Ottawa, with courteous and responsive staff. Because the building used to be an apartment complex, each room is a whole suite, including a kitchen, and a desk-top computer with high speed internet included. It isn't trendy or fancy, but it's easy to get to and very comfortable to stay in.... more

This was our second stay at this Inn. Both times everything about the place was perfect. It`s like you have your own apartment in downtown Ottawa. So for a few days you get to feel like a local. Our second stay we brought our bikes, highly recommend this. As an official Trip Advisor now, take my advice and stay at... more

The customer service is perfect, the room are huge and have fresh air from the balconies. Its an appartment, not a hotel room!!! I stay here every week and I couldnt complain! Best value in town. The beds are so comfortable!!!! more

I have family in Ottawa and so I don't need to stay in hotels there, but if I was going to rent a room I would definitely go with the Business Inn. Pros: Location is on a main street with lots of restaurants and pubs and convenience stores. Many of the rooms are actually apartment suites with kitchen, refrigerator, dining... more

We stayed for 3 nights in a one bed suite which had a sofa bed in the living room. The accommodation was very spacious, clean and comfortable, if a bit masculine in taste for myself and my sister, being dark leather furniture throughout. An equipped kitchen, huge dining table and lots of wardrobe space provided all we needed. A computer... more

I stayed at the Business Inn for five nights on a business trip, based on TA reviews. Happy to report that this hotel remains an excellent value and choice in downtown Ottawa. We were in a signature suite -- it was very large, with a separate bedroom (very comfortable king bed), lots of closets, full kitchen (which we didn't use),... more

The staff at this hotel are incredible. This is the only place I will stay when coming to Ottawa on business. They are so helpful and accommadating, nothing is to much for them to do. Location is great and you can walk everywhere. Each room has a small fully equiped kitchen so you don't have to go out to retaurants... more

I usually stay at a nearby hotel when I visit Ottawa which is about once a month. On this trip, however, I was only able to stay at my usual place two out of three nights and had to move the third night since there was no availability. I chose the Business Inn for my third night because of the... more

I have to say my stay was below average. I agree with others that the hotel itself is very dated and decor is tired. Rug is old. Mint colored hallways? Much needed face lift required to bring this hotel up to modern standards. The parking garage has that "not safe" feeling as others have expressed "dungeon like" and parking stalls... more