An interesting hotel, attached to the side of another more standard chain (a Marriott, I think?) with interesting rooms. Front desk staff was friendly, but the cleaning staff were INCREDIBLY loud. Part of the problem was how thin the walls and doors were (let's just say you should hope the couple next to you isn't amorous) but the staff were... more

I travel alot and not every hotel is wonderful even 5 stars, this hotel is very clean, very hip looking and trendly and extremely friendly, yet I don't like it here. The location is not the best. I think the Westin is better situated. This side of the canal is not best. The hotel just doesn't have good vibes. There... more

For Valentine's day, me and my wife decided to go on a small trip to Ottawa. This was our first trip to Ottawa, so we used this site to find a recommended hotel. Overall experience was very good. We arrived at 9.30 am and went directly to our hotel to check in early. Since they did not had a room... more

This week I stayed at H.I. Right from check-in the gal at the front desk was overly helpful and accomodating. I let her know that Air Canada lost my luggage and they should be dropping it off at the hotel between 5 and 5:30pm. She passed this off to Kevin and Mohamed (when her shift was over) who followed up... more

Stayed for 1 night only for a romantic gataway away from the kids. The standard room was smaller than expected, although very clean and well decorated. A coffee maker in room is always appreciated but not accompanied by a $3.25 bottle of water beside it. They advertise hardwood floors, but they are in fact laminate flooring. You can see some... more

Stayed at Hotel Indigo over Christmas for 5 nights. Hotel is odd in that it is joined to another hotel, but the decor is very nice, and the rooms excellent for the price. The staff were absolutely superb, couldnt have done more to make our stay as pleasant as it was. I am a Platinum Intercontinental Member and this is... more

Booked 2 nights more than a week in advance so got a pretty good discount from the hotel (pre-paid). Got an "upgraded room" for $143. Upgrade = bathtub (I think the only kind of room that has one) and windows all along the walls of a corner room. Check in was fast and quick. I asked if there was a... more

Having stayed in many hotels recently while travelling on business I became very bored with the traditional hotel look and feel. When I stumbled upon Indigo on the internet it looked like somewhere I would want to stay. I was not disappointed. This hotel is AMAZING!!! I loved the decor. It was very soothing and relaxing. The bathroom, equipped with... more

We have stayed at the Indigo once before and enjoyed our stay but this time it really was special. We stayed on the 6th floor-larger rooms and jets in the tub-we had the romance package and it looked beautiful when we arrived-all set up with champagne, strawberries and rose petals-bedding is very comfortable and modern- we love the large wall... more