First let me say thank you for taking the time to send in your comments and thoughts about our Hotel. These comments help us to judge how guests feel about the property, staff and service. Our goal is to not only meet each guests expectations in terms of service and care, but to exceed them. Thats why i was truly... More

Thank you so much for your review of our hotel! We try every day to meet the needs and wants of our guests through excellent customer service. You mentioned 2 of the most important aspects of that... room cleanliness and happy staff. Im so glad we could meet or even exceed your expectations. Thank you for telling all your freinds... More

Thank you so much for that glowing report! We try so hard to meet our guests needs with honest care and concern. It's going the extra mile that ensures you will continue to come back to be our guest. I will make sure to pass on your wonderful comments to all of the staff here, I am sure they will... More

Thank you so much for your kind comments and compliments. It really helps us to know we are making good decisions and on track with our goal, to make you happy. It's great to hear the staff are doing their jobs and routinely go above and beyond for our valued guests. This is an example of the amazing service we... More

We appreciate your concerns, and we understand the importance of fulfilling our guests expectations. It therefore, concerns me greatly that you departed us with a negative impression. Guests consistently leave items in rooms and there are some regular spots to check. The Operations Manager and 2 staff searched the room and the missing items were located in 2 common areas.... More

Thank you so much for the positive response you sent in about the Comfort Hotel & Suites in Peterborough. Our front desk staff work hard to ensure they meet all our guests needs. Im glad to hear we were able to accomadate your request for an early check in. Whenever possible we will. Our pool and hot tub serve as... More

Thank you for taking the time to share your experience with us. It’s always great to hear how our amazing front desk staff find ways to make everyone’s stay with us as comfortable as possible. It means we are meeting our goal…to make you happy! Our pillow top mattresses are very comfortable, thank you for mentioning them. Whenever you are... More

Thank you for taking the time to express your kind words about our Jacuzzi rooms! You may be surprised to hear that we have this week been changing to 42" flat screen t.v.'s in the rooms for you to enjoy! It is nice to hear the kind words about our staff as well, it is our daily goal as a... More

Thank you for your kind words towards our front desk staff! It is our daily goal to ensure our guests are satisfied and their every need is met. It sounds like you had one of our standard king rooms, we are glad you enjoyed the conveniences of the sofa bed. We hope you will visit us again, the next time... More