Arrived at the hotel and we were greeted by friendly staff at the front. We had reserved a family suite and after we looked at it our kids decided they wanted their own room so we went back and tried to change the suite to two rooms. Part of the problem is that the family suite was right by the... more

Like a lot of the other reviewers I found this place to be very expensive. I booked for one rate and got a higher rate when arrived. The front desk staff gave you the feeling that they were looking down on you. I had just gotten out of car after 6 hours with two small children and didn't look my... more

I recently stayed at Algoma's Water Tower Inn, in Sault Ste. Marie for several nights on business. I travel frequently for work (mostly in large city centres in 4+star hotels) and was reluctant to find out that a trip north was in store for me.....I'll admit I'm a bit of a hotel snob/diva, and the thoughts of staying at a... more

Visited the site online after my first experience of staying at the Inn. The service at front desk was unfriendly. The beds are old, the room has a musty smell, and the bathrooms are compact. Not to mention, the wireless connection was "poor" and they charge you for local calls. Only good thing was the pool and sauna facilities. Would... more

I have stayed at the Water Tower over 20 times, and it is the ONLY hotel I will stay at in the Sault. I have had to book at other places if it was already booked, but I was always dissapointed about not being able to stay there. The staff are always friendly, the rooms are beautiful (if you have... more

We stayed at this hotel for two nights during our anniversary vacation. We stayed in the AWTI room. It was very nice. The staff was friendly and helpful. W didn't experience any problems. We were a little nervous to book this hotel at first due to the other reviews we had read. However, we're glad we stayed there. The pool... more

I called the hotel based on gorgeous photos and so forth and figured we could have a great time with our four kids and it would accommodate us all and be gorgeous at the same time. NOT. The gal on the phone assured us it would be beautiful ~NOT. We arrived to a VERY old room. musty smelling, bathroom a... more

Made my own reservation as I am a travel agent... was quoted a price for my stay and then when I arrived was quoted a differnt rate. of course it was higher!.. Was led to believe this motel was near the Train station on phone when in reality was 8 minutes away.. We wanted something within walking distance.. This motel... more

The Algoma Water Tower Inn provides alot of services that other "chain" hotels would not. While staying there I could get a hair cut, go to the tanning bed, have dinner, work out, go for a swim and go to the outside jacuzzi with my coctail. They had room service available from the attaced "texas roadouse" That place can be... more