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BEST WESTERN Crossroads Motor Inn

655 West Arthur Street, Thunder Bay, Ontario P7E 5R6, Canada
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BEST WESTERN Crossroads Motor Inn
Ranked #5 of 31 hotels in Thunder Bay
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68 reviews from our community

    Trip type
Traveller rating
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    30
    18
    4
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Date Rating
Toronto, Canada
Top Contributor
86 reviews 86 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

I've stayed in several Best Westerns across Canada, and this one is consistent with what i've experienced so far - clean, comfortable bed, good value, friendly staff. They may need to improve on their wifi connection, there were a few spotty moments during my stay. They may also would to look at other amenities such as laundry and "protein" read... More

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See 7 more reviews by TheErikRoq for Thunder Bay
Rosemere, Quebec, Canada
1 review
4 of 5 stars Reviewed 17 May 2013 NEW

Pretty standard room, clean and quiet. Close to the airport. No hot items in the breakfast selection and the choices available for breaky weren't that great although management says hot items will be available soon. Overall pretty good though.

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Review collected in partnership with Best Western

Dryden, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 2 May 2013

Rooms are clean and upgraded, very nice breakfast room c/w television and cleaning staff, rooms well maintained, staff are always helpful and polite. Free wireless internet is very good. Computer workstations also available. Local phone calls are free unlike those expensive motels. Parking provided. Great location. Have stayed here often and never disappointed. Highly Recommend.

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Review collected in partnership with Best Western

St. Paul, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 29 April 2013

Stayed here while traveling across the country. The room was average, but comfortable. Slept well. Nothing stood out about the hotel or staff, either positive or negative. Stayed with our cat, which was nice that they accommodated. Would probably stay again.

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Ontario, Canada
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 28 April 2013

Stayed for 3 nights for business and would definitely pick this hotel if in the area again for any reason. The rooms were clean and the convenience of the ground floor rooms cannot be beat. Check in smooth, efficient and professional. The room was clean, modern and had enough space. Bonus - free wifi - got to love that. The... More

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See 2 more reviews by HeartMexico for Thunder Bay
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review
30 April 2013

Thank you for your kind words. We look forward to seeing you again, soon. Stuart, GM More

ottawa
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 25 April 2013

We routinely choose Best Westerns because most of them have a consistent pet policy and I have yet to find one that wasn't clean and well managed. This moter inn is no exception to that experience and was very clean, well maintained and the staff were polite and more than helpfull. As with most of the major chains in Thunder... More

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Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review
30 April 2013

Thank you for your kind response and being a loyal customer with Best Western. We really appreciated having feedback from our guests and look forward to seeing you at our hotel again soon. Stuart, GM More

Dryden, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 8 April 2013

Spent a short night after arriving on a late flight. Check in could have been alot more friendly and informative-had to ask re if there was a continental and then the time, also had to question about check out time. The room was clean however and also quiet. Was nice to be able to park outside our room as it... More

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Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review
9 April 2013

Thank you for providing feed back on our hotel. We rely on guest comments to keep improving. Unfriendly service should never happen in the " Service Industry", especially in our hotel. I would appreciate more information on your stay with us so that I may take some corrective action. stuart.crossroads@shawcable.com Stuart, GM More

Winnipeg, Canada
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 April 2013 via mobile

This hotel is in a great location and has a great breakfast included in the morning, but if you are going to stay here do not let them give you room 201. This room is nicely furnished and is the same as any other room except for the the following issues. - you are right beside the elevator and stairwell... More

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Mississauga, Ontario, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 April 2013

Enjoyed our stay here. Was greeted with a smile. Clean spacious room and amazing showers built for two. Showerhead had about 20 settings and really helped for a back massage after our long day of travel. Would definitely stay here again. Thanks!

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MARATHON
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 26 February 2013

I haven't used this hotel for a couple of years, I've been using another, but I could not get a room there. This was my second choice, (I really didn't see any real improvement since I was there last). My call to reservations was good and friendly. When we arrived we were greeted by the friendly staff properly and efficiently;... More

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See 5 more reviews by DON S for Thunder Bay
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Additional Information about BEST WESTERN Crossroads Motor Inn

Also Known As:
Best Western Thunder Bay
Thunder Bay Best Western
Address: 655 West Arthur Street, Thunder Bay, Ontario P7E 5R6, Canada
Phone Number:
Region: Canada > Ontario > Thunder Bay
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites
Hotel Style:
#4 Business Hotels in Thunder Bay
Price Range: ££
Official Description (provided by the hotel):
Located at the head of Lake Superior in Ontario, the BEST WESTERN Crossroads Motor Inn is determined to offer the best customer service for both business and leisure travelers. This Thunder Bay hotel offers convenient access to skiing and fishing as well as a variety of local shops and restaurants. The BEST WESTERN Crossroads Motor Inn offers 84 spacious, well-appointed guest rooms including suites and Business Plus rooms. Each room features cable satellite television and high-speed Internet access. This hotel features a complimentary continental breakfast each morning, free parking, an airport courtesy shuttle and a business centre. Small pets are welcome!The hotel has received a 3 Green Key Rating ... more   less 
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BEST WESTERN Crossroads Motor Inn
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