I booked a suite from April 18 to May. On the 19 April the roof leaked water onto the heater that was running, which was beside the desk I was seated at. I was offered another room and that room had a leaking window. I asked for time to decide whether or not I would stay, the manager hurried me... More

Agree with previous reviewers - they are trying to update the hotel cosmetically, but when you have a tired, dated structure to start with it's like - my title suggests - putting lipstick on a pig... it's still just a pig. Room was very nicely redecorated, with a new comfy bed... however... the heating unit is the same old, tired,... More

Clearly a very old hotel. I stayed here a recently for business with some co-workers and it was the same as it was several years ago for a similar business trip. The front lobby appears to be the only thing reasonably modern in this hotel. When we parked in the garage we made out way up the stairs and promptly... More

My mother in law stayed in this hotel during our engagement celebration. She dropped her bag on the hallway and we called the front desk right away. The staff gave us back the bag but the $700 US dollar was gone. We repoted it to the manager but they didn't do anything about it. I have stayed in this hotel... More

I stayed at this hotel twice in the past 2 weeks and both times experienced poor customer service by the same front desk agent "Nancy". Upon check out, I approched the front desk asking her if there was a business centre on property. After she advised me there wasn't any, I asked her if she could help me look up... More

I have spent 6 weeks here in the last 3 months (on and off). The "remodel" of this building is a band-aid at best and is an attempt to look new compared to the newly built Holiday Inn Express. Example: The entrance and lobby were tastefully modernized, yet if you look at the ceiling in the exterior entrance area, there... More

We actually went back, because of the convenient location and every other hotel in town was booked. The new Holiday Express was not open yet across the street. So there we were. We heard they had renovated. And they have. The beds are fine. The popcorn ceiling tells of a cosmetics only do over. But what else would you want... More

I haven't been too happy with other hotels in Timmins; this one is more than acceptable and even though it's a bit expensive, it allows me to relax after traveling/working, instead of worrying about hotel-grossness or general discomfort. The new breakfast buffet is a definite upgrade, although the folding doors being 80% closed during breakfast hours is a bit awkward.... More

I stayed one night in this hotel while passing through town on business. The layout of the building is very confusing as it is built on the side of a hill. The staff are indifferent and grumpy. The halls are dimly lit and the hallway carpet is worn and dirty. The room was like a trip back to the 80's... More