Our experience was very similar to the other post. The owner was rude, gave us keys that opened other apartments( not safe at all!!!!) and moved my family's belongings into another apartment without their permission. We had rented two apartments for a week one from Sunday and the other from Monday. Both were reservations were made and confirmed at separate...
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The owner doesn't treat her customers very politely. We traveled all the way from Finland to Toronto and stayed in this place for 7 nights. She made us pay everything beforehand, plus 100 CAN cleaning deposit (which she will retain if for instance you don't take out the carbage, so READ the room-manual carefully!!). She also allowed us to check-in...
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