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InterContinental Toronto Centre

4.0 of 5
225 Front Street West, Toronto, Ontario M5V 2X3, Canada
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InterContinental Toronto Centre
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174 traveller photos
Ranked #24 of 119 hotels in Toronto
4.0 of 5 stars 447 Reviews
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447 reviews from our community

What travellers say about this hotel
  • “Cn tower” (18)
  • “Union station” (6)
  • “AIR CANADA” (6)
  • “Salt water” (5)
  • “Convention center” (5)
  • “Very good” (5)
  • “Great view” (5)
  • “Front desk staff” (4)
  • “Hot tub” (4)
  • “Club floor” (4)
Traveller rating
    179
    154
    62
    27
    25
Only show reviews for Family (67) | Couples (119) | Business (145)
Date Rating
Weston A
Toronto, Canada
Senior Contributor
23 reviews
4 helpful votes
“so-so”
3 of 5 stars Reviewed 4 February 2012

I would not return to place but the metro convention centre is attached to the hotel it was extremmly expensive Pricing Azure restarunt $$$$ The hotel $$$$$$$$ not worth it Int0 dollars thats crazy internet More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
7 February 2012

Dear Weston A, Thank you for taking the time to give us your feedback. Should you ever wish to stay with us again, please feel free to contact me directly. Sincerely, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE 225 Front Street West Toronto, ON M5V 2X3 Canada Tel: 416-597-8196 Email: Jessica.Webb@ihg.com More

TiredCanadian
Kitchener
Senior Contributor
31 reviews
20 helpful votes
“Great Business Hotel in the financial district in Toronto”
4 of 5 stars Reviewed 2 February 2012

This is a great business hotel. The beds are very comfortable. Usually I can't sleep when I travel (hence the handle Tired Canadian), but I got my zzzs with no difficulty on the supremely comfortable king-size bed. This hotel is connected to the Metro Toronto Convention Centre and union station. The club level is very convenient -- with a nice... More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
6 February 2012

Dear TiredCanadian, We are so glad that you were able to have relaxing nights rest as well as enjoy the Club InterContinental services on the 8th and 9th floors. Thank you for your review and we look forward to welcoming you back soon for another satisfying nights sleep. Warm Regards, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE 225 Front Street... More

weistk
Pembroke, Canada
Senior Contributor
31 reviews
25 helpful votes
“Excellent Choice in the Heart of Downtown”
4 of 5 stars Reviewed 1 February 2012

Currently staying at this hotel for a conference, and have been very impressed with the level of service here, all of the staff are extremely helpful and polite. Did not have any problems at the bar with service, and did not use the restaurant as it is fairly pricy. The room is spacious with a large flatscreen TV and stocked... More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
3 February 2012

Dear weistk, Thank you for taking the time to review us. We are so glad that you have enjoyed your stay thus far. It is always our pleasure to provide our guests with the highest level of service. We hope that you enjoy the rest of your stay and look forward to welcoming your back soon. Warm Regards, Jessica Webb... More

Work2TravelMore
Atlanta, Georgia
Senior Contributor
23 reviews
9 helpful votes
“Best in the city”
5 of 5 stars Reviewed 29 January 2012

I've stayed here repeatedly over last 18 months and it makes being away from home for work enjoyable. Staff is very helpful, best breakfast in any hotel in the city (egg service a little slow, but know that and get your order in early) - great buffet, staff always ready with a to-go cup and remembers me from visit to... More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
30 January 2012

Dear Work2TravelMore, We are so happy to hear that we have continued to meet your expectations and have provided you with a home away from home. It is always our pleasure to provide our guests with the top service and ensure that they have an enjoyable stay. Thank you for your comments and we look forward to seeing you again... More

view-with-a-room
Tulsa, Oklahoma
Senior Contributor
32 reviews
16 helpful votes
“...wonderful introduction to Toronto (and Canada)”
5 of 5 stars Reviewed 29 January 2012

Visit to Canada to complete the interview for NEXUS and to visit Toronto. Two night stay on a corporate rate w/ the associated benefits of the Priority Club loyalty program. The view from the room included the rail station and the downtown; both of which are a nice reminder of the working nature of Toronto. Watching the trains and people... More

3 Photos
Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
3 February 2012

Dear view-with-a-room, We are so happy to hear that you enjoyed your visit to Toronto as well as your stay with us. Thank you for your comments and we hope to have the please of welcoming you back in the future. Warm Regards, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE Tel: 416-597-8196 E-mail: Jessica.webb@ihg.com More

port-au-persil
Montreal
Senior Contributor
21 reviews
7 helpful votes
“Perfect for business, but never for leisure”
4 of 5 stars Reviewed 29 January 2012

The value is excellent if your are on a business trip. Rooms had been updated but not the bathrooms. Sound proof is average. Service is excellent. More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
30 January 2012

Dear port-au-persil, We are so glad that you enjoyed your stay with us and had the opportunity to experience our first class service. Thank you for taking the time to give us your feedback and we hope to welcome you back soon. Regards, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE TEL: 416-597-8196 E-mail: Jessica.Webb@ihg.com More

PhillyShaney
philadelphia
Senior Reviewer
7 reviews
9 helpful votes
“Great Location”
4 of 5 stars Reviewed 26 January 2012

Me and a travel buddy came to Toronto to visit a friend we met on a trip in Spain. This trip was totally last minute and we found a great deal online. The hotel is stunning and the room was a nice size. The staff were friendly enough. Let me tell you that this location was AWESOME!! You are in... More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
30 January 2012

Dear PhillyShaney, We are so thrilled that you and your friend enjoyed your stay with us. It is always a pleasure to hear that we have met our guests expectations and we thank you for your seal of approval. We look forward to welcoming you back the next time you visit Toronto. Regards, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE... More

ATRT
Oshawa, Canada
Senior Contributor
22 reviews
11 helpful votes
“Convenient to convention centre”
4 of 5 stars Reviewed 21 January 2012

Going to the convention centre for an event? Then this is definitely the hotel to stay at. Friendly, professional service, great location attaches to convention centre and skywalks to union station and close to Rogers centre shopping and so many restaurants. Although the rooms are nice I did find them in need of some professional sprucing up. Lots of drafty... More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
23 January 2012

Dear ATRT, Thank you for taking the time to review us. We are so glad that you were able to experience our quality customer service as well as find our location convenient for your needs. We hope to welcome you back soon. Sincerely, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE Tel: 416-597-8196 E-mail: Jessica.Webb@ihg.com More

Duststorm
Sandbach, United Kingdom
Senior Contributor
29 reviews
29 helpful votes
“A fine example of a hotel.”
5 of 5 stars Reviewed 20 January 2012

I have stayed at many hotels in Toronto and this is without doubt up there with the very best. Firstly I was very impressed with the reception area and was greeted by friendly staff who could seemingly not do enough for you (the gentleman who showed us to our room took the time to talk us through all the sights... More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
23 January 2012

Dear Duststorm, We are so pleased to hear that you enjoyed your stay with us and had a chance to experience our relaxing pool area. Thank you for your comments and we look forward to welcoming you back in the future. Warm Regards, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE Tel: 416-597-8196 E-mail: Jessica.Webb@ihg.com More

mseifried
Kitchener, Canada
Senior Contributor
45 reviews
27 helpful votes
“Great location...Average rooms”
3 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

Just attended a trade show at the Metro Toronto Convention Centre which is adjacent to the Intercontinental Hotel. My experience was good and bad. First the good. Originally I had booked a King Size bed room and my situation changed a week or so prior to my arrival. I had called in advance and asked to switch and they told... More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
20 January 2012

Dear mseifried, Thank you for taking the time to give us your feedback. I am glad that you were able to enjoy our convenient location as well as the HD TV in your room. However, I would like to extend my apologies for the less-than-satisfactory experience you received at the bar. I have communicated your concerns with the appropriate departments... More

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InterContinental Toronto Centre Also Known As

  • Intercontinental Toronto
Address: 225 Front Street West, Toronto, Ontario M5V 2X3, Canada

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InterContinental Toronto Centre
225 Front Street West
Toronto, Ontario M5V 2X3
Canada
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