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Holiday Inn Select Toronto Airport


Hotel class 3.0 of 5
970 Dixon Rd., Toronto, Ontario M9W 1J9, Canada
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Reviews you can trust

73% Recommend
3.5 of 5 stars 34 reviews
Excellent
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By trip type
All (34)
[ Date ] [ Rating ]
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4 of 5 stars
Austin, TX
2 Oct 2009 | Trip type: Family

Booked this on Priceline with air package, got a great rate, less than $75 USD per night. Exterior looks dated but interior was nice. Rooms were pleasant, bathrooms clean, service good. Free wi-fi. The pool was superb - one of the best hotels pools I've seen in awhile. Location is ok - is next to airport - only 15 minute... more

Management response from
HISelectTorontoARPT, E-commerce Manager

Thank you for your recommendation and choosing us through one of our preferred reservation partners. We are delighted to hear you enjoyed our hospitality, and certainly, as you indicate we do offer one of the largest indoor pools in the area, ideal for those wishing to maintain their fitness routine, perfect for laps or great for those wanting some fun...

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4 of 5 stars
Montreal
15 Sep 2009 | Trip type: Business, Solo travel

When I come to Toronto, I stay normally in this hotel due to the fact that my company has some interesting discounts here. The normal fare is a little bit on the high side, but this is common for hotels in this area. The rooms have been redecorated about two or three years ago. The decor of the rooms today... more

Management response from
HISelectTorontoARPT, E-Commerce Manager

Thank you for taking the time to provide us with candid feedback concerning your visit. It’s nice to hear from a frequent guest of our hotel. As you experienced we are currently re-launching our hotel to the new Holiday Inn brand standards. Part of this change which is currently complete in all rooms is new bedding, including triple sheeting, hypoallergenic...

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1 of 5 stars
Ontario
18 Aug 2009 | Trip type: Friends getaway

I booked this hotel on a whim through Hotwire.com for 40 dollars USD. My friends were coming in from Victoria, BC at 6:52am on a Sunday morning. To avoid me having to get up at 4:30am (I live 2 hours west of Toronto) to be at the Airport in time to pick them up I booked a hotel from the... more

Management response from
HISelectTorontoARPT, E-commerce Manager

Thank you for your review including the details of your experience leading up to your stay. We certainly strive to exceed the expectations of our guests and your experience is not typical of the service we offer at our hotel and we sincerely apologize for the inconvenience caused to you and your guests. You did the right thing by reserving...

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3 of 5 stars
SHROPSHIRE UK
14 Aug 2009 | Trip type: Couples

Before our arrival, I asked for details of the advertised shuttle bus from the airport. A prompt e-mail arrived stating that the bus ran every 15 minutes from shuttle bus stop C22 at Terminal 3. We waited there 45 minutes and no bus came. It then cost $17 in a taxi for a 1 mile journey. Reception apologised but with... more

Management response from
HISelectTorontoARPT, E-commerce Manager

Thank you for making the Holiday Inn Select Toronto Airport your home away from home while enjoying a vacation in Toronto. As you indicate we do offer daily complimentary airport shuttle which runs on a 15 minute rotation from 4:05 am to 9:00 am and 4:15 pm to 2:00 am and every 20 minutes from 9:20 am to 4:00 pm....

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4 of 5 stars
lincoln, ne
13 Aug 2009 | Trip type: Business

I have seen the other reviews and I am sure the Holiday Inn has had its bumps. However my stay was great. Incredibly cordial and welcoming front desk folks, rooms were exactly as promised... I had 5. Amenities as promised. I was an all around happy camper. more

Management response from
HISelectTorontoARPT, E-commerce Manager

Thanks for the great review. We are delighted that you enjoyed your stay and that our staff made you feel welcome. We are exciting about even more enhancements we are making to our hotel. Have you heard that Holiday Inn is changing! We are part of a global re-launch that includes fresh new bedding, including amazingly comfortable Serta Presidential bedding...

Decent hotel
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3 of 5 stars
Calgary, Canada
1 Jul 2009
1/2 found this review helpful

close to the sirport,comfortable rms however one BIG disadvantage, their was no room service after 11pm at night. We arrived at hotel at midnight after a long flight,tired and hungry..but like I say we ere informed that rm service had stopped at 11pm. more

Management response from
HISelectTorontoARPT, e-Commerce Manager

We appreciate that you chose the Holiday Inn Select Toronto Airport for your recent stay in the Toronto Airport area. We certainly offer one of the best locations with regards to our proximity to the airport, and we are not located directly under the flight path, which allows you to benefit from a better nights rest. We appreciate your hunger...

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3 of 5 stars
Bowen Island, Canada
25 Apr 2009 | Trip type: Couples

We stayed four nights at this hotel from April 20 through April 23. This was my husband's second stay at this hotel and my third. I have to say this time it disappointed us big time. The hotel only had us in their system for one night's stay, in spite of our reservation confirmation for 4 nights. The room was... more

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2 of 5 stars
Alberta
12 Mar 2009 | Trip type: Couples

My wife and I stayed at this hotel in May of 08 due to a late flight from Cuba and a package that included a reasonable price and the ability to park our car in their lot for the week. The hotel was booked by our excellent travel agent. What we encountered at 2:00 am was nothing short of abuse...the... more

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5 of 5 stars
CAnada
22 Jan 2009 | Trip type: Family

When our house was flooded, my family was booked into the Holiday Inn Select by our insurance agent. We were worried about being so near the airport with nothing for the kids to do, but we were wrong! My daughters were treated like princesses by the staff, they loved the indoor and the outdoor pool, and used the business centre... more

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1 of 5 stars
ontario
22 Dec 2008 | Trip type: Business
0/3 found this review helpful

I was robbed in the lobby of what totaled upwards of $1,500.00 worth of personal property from the hotel lobby, which I swear I was set up by the front desk clerk. I was told by management that they woul look after my loss(Mr.Ranger), after filing a police report and fortunatly going to Mexico (passport was part of loss)with birth... more

Management response from
HISelectTorontoARPT, E-Commerce Manager

The hotel immediately responded to the guests' concern of alleged missing luggage. The guest alleges that hotel associates advised him it would be fine to leave luggage unattended in the lobby. No employee gave any such instructions. The hotel was never in legal possession of the guests belongings. The hotel contacted the local police department who, subsequent to their thorough...

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Holiday Inn Select Toronto Airport Also Known As

  • Holiday Inn Toronto
  • Toronto Holiday Inn
Address: 970 Dixon Rd., Toronto, Ontario M9W 1J9, Canada