During our 5 day, 4 night stay at this hotel, we compiled this list of pros and cons. Prior to booking, we read the various other reviews, and still decided to go ahead and book. Big mistake. Positive Aspects: - Easy access to 401 - Housekeeping did a great job cleaning up...even folded some of my clothes for me :)... more

This hotel misadvertises its star level. It says it is 3 star which is a bold-faced LIE. I give it 2.5 star at the very best. But more easliy 2 stars. Certainly it is in no way better than a Days Inn or Howard Johnson. As long as you have no requests or complaints, the staff are friendly. As soon... more

This is the WORST hotel I have stayed at! Most of the staff are rude! They are not very helpful at all! My key room wouldn't work a couple of times and they were very rude about fixing it. They charge you for everything!!!!!!!! I booked my hotel using my credit card bbut when I checked out I paid cash... more

At a first impression this is an older building but when you come in you will be surprised. We stayed in a new executive type room for an addition $10 and it was great. Free High Speed worked great in room. Pool was beautiful since it was indoor and glass enclosed. We had a bite to eat in a restaurant... more

We stayed at the Holiday Inn Toronto Airport East for one night this past weekend. The hotel was fine, but nothing special. I may stay there again if the price is right. Pros: 1)We found the staff to be very friendly, including staff who we met while walking down the hallway. 2) The room was very clean, including the bathroom.... more

We got to our hotel room and the room was filthy!!! There was some candy on the floor, the patio was left unlocked so anyone could have come into the room, the towels in the bathroom were dirty with some dirt all over them, there was a toilet paper roll on the floor with crumpled up toilet paper and over... more

It's an airport hotel. A place you should stay in case of your flight being cancelled or something of the sort. The room is nice enough and so is the lobby, nothing special. The restaurant is dreadful. I was waiting for Gordon Ramsay and the Kitchen Nightmares crew to walk in and shut it down, but it didn’t happen. Bad... more

Spacious lobby, convenient restaurant, friendly desk check-in. Shuttle to airport was delayed so staff arranged for a taxi without even being asked. I was amazed, as service at other Toronto hotels is often "Take it or Leave it." This hotel cost $100 less than my last airport-stay, and the service was 1000% better. more

We stayed here the night before we flew to Florida, we where able to leave our vehicle here for the duration of our holiday with booking a parking package, but I was pleasantly surprised to find it was cheaper than a regular stay! We where bused to and from the airport and parking was included. Great deal and ideal location... more