728 Reviews
Travellers' Choice® 2012 Winner
Top 25 | Family (2011)
My daughter and I stayed at this hotel last weekend and really enjoyed it. The suite was a great size--nice sized living room with couch and desk, decent sized bedroom, bathroom had two entrances. The bed was extremely comfortable, shower was wonderful. No complaints at all and an excellent price for being downtown Toronto! We walked to the CN Tower...
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Dear SFNM28,
Thank you for completing a review. I was very pelased to read that we helped make your weekend with your daughter a memorable one - you may have to start a tradition ;) - If I can ever be of service to you, please do not hesitate to ask.
Sincerely, Tim - Cambridge Suites Toronto
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We had incredible service from Cambridge Suites once again. Highly recommend this hotel for their friendly staff, clean and spacious rooms and location.
We even forgot our nightlight which was of sentimental value... I contacted the hotel, someone responded to me within 24 hours, told us they had found the light and had it sent out to us in a...
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Reviewed 19 August 2011
Dear ChanP447,
Thank you for the MONSTER awesome review! I appreciate your continued loyalty and hope I have the chance to meet you on your next visit. If I can ever be of service to you, please don't hesitate to ask - or send me a tweet @CambridgeTor.
Tim - Cambridge Suites Toronto
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The Cambridge Suites Hotel is very well located near the hub of all major transportation modalities and centrally located in downtown Toronto, Ontario, Canada. The hotel is very comfortable although the bed was a little bit hard. A number of minor repairs were needed in the room but all were attended to promptly when reported. It would have been nice...
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Dear TheBigEOttawa,
Thank you for staying with us! I am sorry your suite needed some minor repairs, but was pleased to read that our team took care of the quickly for you and you enjoyed your stay. We do have kitchen supplies available to you on request - if you e-mail me your details, I will ensure your guest profile...
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I have stayed at this Hotel several times in December and am looking forward to another stay next month. As I usually fly in to Billy Bishop Airport, I simply take their complimentary Bus and then walk 10 minutes to get to Cambridge Suites. How convenient is that? I can also beat any traffic issue in TO because Streetcar and...
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Dear Halifaxnixie,
Thank you for your continue loyalty and support. I am pleased we are your hotel of choice and am glad you not only love our hotel, but that it is convenient for you as well. We are planning enhancements to our breakfast buffet effective April 1. Please be sure to send me an e-mail at tostrem@cambridgesuiteshotel.com and let...
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I have stayed at the Cambridge Suites in Toronto over a dozen times for business travel over the last twenty years. It used to be fantastic, then between 1998 and 2005 it went downhill, many of my colleagues no longer wanting to stay there. Now though, it is back up in the ranks again and offers the great quaility of...
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Dear SMacDonald,
Thank you for your continued support. I was pleased to read that our recent upgrades helped us retain your loyalty, but disppointed to learn of your disatisfaction with our breakfast and rewards program. While we have only recently introduced a formal loyalty program, we have always kept track of repeat business and rewarded guests for their loyalty. Feel...
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We love many things about the Cambridge Suites:
* The suites are a great size.
* Love the separation between the bedroom and living room (the doors are super).
* We really appreciate the dressing room and all of the counter space.
* Superb location.
* Always clean and the staff is friendly.
* Accessible parking lot.
* It can...
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Dear mitti33,
Thank you for your continued loyalty. I am glad you love our hotel.
You will also be pleased to know that we have started construction on our mock up rooms to test our new bathroom design; with the hopes to begin full bathroom renovations later this year. Let me know when you are here next and perhaps you...
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I stayed here on business in September 2011 and had an excellent experience. My suite was huge, almost too big for just me on my own. The front desk staff were really helpful and the location was perfect. There was great dining just around the corner and the flagship Bay store was only steps away.
I got a great deal...
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Dear Chezar27,
Thank you for taking the time to share your experience with other TripAdvisor readers. I am glad you had a terrific experience and hope we have the opportunity to serve you again. Don't hesitate to contact me directly if I can ever be of service to you - or tweet us @CambridgeTor.
Sincerely, Tim - Cambridge Suites Hotel...
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Great location, awesome food in the Portico restaurant. The staff is great. When you go to the restaurant ask for Rene he is a great server, very maticulous.
Their parking policy is great, and being downtown Toronto, the price is right. Very clean, nice atmosphere. Very central everything is in walking distance.
Check out time is 1 p.m.
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Dear AnthonyJ718,
Thank you for the kind review. I am glad you enjoyed your stay with us and I know that Rene realy appreciates your recognition. Don't hesitate to contact me directly if I can ever be of service to you - or tweet us @CambridgeTor
Sincerely, Tim
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We stayed in Toronto over Christmas 2011 and wanted to avoid cramming 2 adults and 2 small children into one standard hotel room. We got the "Deluxe" suite, rather than upgrading for the "Cityscape" suite. The Deluxe had plenty of room in the living area for 2 adults and 2 children. Flat screen tvs in both the bedroom and living...
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Dear kaberle,
Thank you for the thorough and helpful review. I am very sorry that we let you down with room cleanliness and maintenance. This is normally one of our strengths so I was disappointed to learn that wasn't the case during your stay. I do hope we have the opportunity to make it up to you and encourage you...
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We spent one night at the Cambridge Suite Hotel - family of 5. The staff was courteous and helpful. The check-in experience was efficient. The room was spacious and clean. The bed was comfortable. The soap, shampoo and other personal products of good quality. Excellent value and awesome location, close to shopping mall and the Elgin Theatre.
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Dear Pichtoune_71,
Thank you for the kind and thoughtful review. If I can ever be of service to you, please do not hesitate to ask. You can contact me directly at tostrem@cambridgesuiteshotel.com or send us a tweet @CambridgeTor. I look forward to serving you again.
Sincerely, Tim - Cambridge Suties Hotel Toronto
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