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Novotel Toronto Centre

3.5 of 5
45 The Esplanade, Toronto, Ontario M5E 1W2, Canada (Downtown Toronto)
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Novotel Toronto Centre
Ranked #51 of 138 hotels in Toronto
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775 reviews from our community

Traveller rating
    181
    351
    143
    57
    43
See reviews for
Families
144
 
Couples
214
 
Solo
61
 
Business
131
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
rotterdam
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 21 May 2013 NEW

We, a couple from the Netherlands, stayed in this hotel from 11 till 14 March. No doubt a fine hotel, nice room, a perfect location, free wifi. The hotel was prepaid. We had no extra expenses. What a surprise that our Amex credit card was charged for an extra $13.56 ($ 12.00 Destination Marketing Program and $ 1.56 HST DMP... More

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Winnipeg, Canada
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 May 2013

We booked an Executive King room at a great rate which included complimentary breakfast buffet in the Nicole Cafe. The room was spacious, with two arm chairs and a desk and chair. However, there was insufficient storage for two people for longer than an overnight stay. We were there for five nights. The bed side stands were shelves only. I... More

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See 5 more reviews by MrsDavos for Toronto
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 May 2013 via mobile

Traveling across the country. We were spending weekend and to our way to Montreal, we chose Novotel because of the good reputation. Lobby well designed, room cleaned but still have back age T.V but really was not matter for us because we needed to explore the city. St.Lawrence market just two blocks down on the road, Eaton centre is about... More

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 8 May 2013 via mobile

The room is old, the carpet looks unclean. The bathroom has old fixtures. There us nothing stylish abou at all. They charge boutique hotel prices without the boutique look. And the piece de résistance, the CRT TV! That's right no flatscreen TV!

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See 5 more reviews by SkipSkipSkipToMyLou for Toronto
Hollywood, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 7 May 2013

We planned a short trip to Toronto by train. The Via Rail Canada travel agent suggested the Novotel Toronto Centre. We found the hotel to be a little pricy, but nice. I decided to join their points club as Novotel is associated with other French hotel chains in Europe. This was done easily over the Internet. However, when I attempted... More

Was this review helpful? Yes 1

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4 of 5 stars Reviewed 6 May 2013

I found this hotel excellent value for money, clean and great service - from desk, housekeeping and restaurant. They made you fell welcome, ensured your requests were dealt with quickly and pleasantly. Location made getting around Toronto easy. Will definitely return.

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

GMNovoteltc, General Manager at Novotel Toronto Centre, responded to this review
10 May 2013

Thank you very much for your comments on a positive experience with our hotel. We look forward to welcoming you again at our hotel More

A TripAdvisor Member
4 of 5 stars Reviewed 2 May 2013

Have stayed this location many times over the years and always apreciate good location on edge of downtown maddness. Espcially true this year with construction on Front St. and surrounds. Novatel is just outside the zone. Couple trip with business add on. Worked well for my business calls and my wife enjoyed day at the St. Lawrence Market and Eaton... More

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Kingwood, Texas
1 review
3 of 5 stars Reviewed 23 April 2013

The best thing about this hotel is it's location, however with all the Toronto construction and poor signage, if I didn't know where I was going, it would have been difficult to find. The rooms are standard, a bit dated and the noise from the halls was quite noticeable. Parking was convenient but pricey - even though I was at... More

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GMNovoteltc, General Manager at Novotel Toronto Centre, responded to this review
10 May 2013

Dear Skikate213, Thank you very much for your comments. It‟s always encouraging when we have repeat guests. Our negotiated parking rates are among the lowest for any hotel within our area, they allow our guest to go in and out at will during their stay. We look forward to seeing you again soon. More

southern ontario
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 21 April 2013

My husband and I stayed at the Novotel Toronto on the Esplanade for one night during a weekend getaway to Toronto. The location is excellent, being central to all downtown attractions. It is extremely easy to find, and has underground parking for an additional 23.00. We were fortunate to check in early, and customer service was friendly and courteous. Our... More

Was this review helpful? Yes 2
GMNovoteltc, General Manager at Novotel Toronto Centre, responded to this review
10 May 2013

Dear Tikitanna, Thank you very much for the positive comments. It‟s always encouraging when customers acknowledge the good work of our team. Glad to note that you enjoyed our pool area. We look forward to seeing you again soon. More

ontario
Top Contributor
50 reviews 50 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed 18 April 2013

Flashy new reception area - should have spent the money on the rooms. I travel to Toronto for business in this area of the city and the hotel is very convenient for location. The rooms are tired, my tub tap dripped all night, paint peeling in the bathroom and a hole worn through the enamel of the tub. Parking is... More

Was this review helpful? Yes
See 12 more reviews by curioustravelor for Toronto
Denise E, Director of Sales at Novotel Toronto Centre, responded to this review
19 April 2013

Thank you once again for your valuable feedback with regard to your experience at the Novotel and thank you for your continued patronage. I am very sorry to hear about your experience with the parking. As the parking garage is not owned by the hotel it becomes the ability of both organizations to work together in tandem to ensure that... More

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Hotel Summarization (Beta)

What travellers say

  • Lawrence Market(18)
  • Union station(12)
  • Great location(11)
  • Cn tower(9)
  • Parking garage(9)
  • AIR CANADA(7)
  • Very good(7)
  • Mini bar(6)
  • Clean and comfortable(6)
  • Breakfast buffet(6)

Additional Information about Novotel Toronto Centre

Address: 45 The Esplanade, Toronto, Ontario M5E 1W2, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#33 Family Hotels in Toronto
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Novotel Toronto is nestled in the historic district of Old Town Toronto. Get a glimpse into Toronto’s past strolling through cobblestone streets, enjoy a wide array of gastronomical international treats at the St. Lawrence Market or savour the flavours from myriad restaurants and pubs. Just steps from the Hockey Hall of Fame, Harbourfront and Union Station, the Novotel is 30 minutes from Pearson International Airport and 5 minutes from Billy Bishop Airport.With a European flavour, whether you are staying for business or pleasure the hotel offers a variety of services to make any stay exceptional. ... more   less 
Reservation Options:
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Also Known As:
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel Toronto
Accor Toronto Centre
Novotel Toronto
Toronto Novotel

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Novotel Toronto Centre
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