We booked this hotel via Expedia for a 6 night visit to Toronto. The room we had was a good size, clean and well maintained and the bathroom even had a small bath. Overall i thought the hotel, which is very handy for downtown Toronto and CN Tower/Rogers Centre was excellent value and would use again if for some reason... more

We went to a concert at the Air Canada Centre. This hotel was maybe 2 - 3 blocks away, so it was within walking distance. Parking is a bit of a nightmare and it will cost you. Parking is underground. We used the underground machine and then told the front desk. I had to run back down and get the... more

The Hotel is centrally located in Toronto with easy access to many of the local sites. Wonderful customer service and the room was spotless. In town for a business conference at the Hotel. Staff were friendly and responded to all questions or requests I had. The ability to make the elevator work was a little abnoxious. Room card was required... more

We have never stayed at Toronto Novotel before and wanted to try it out for a weekend. We always use the Novotel in Manhattan which is quite nice. However Toronto Novotel is getting old and needs some updates and good soundproofing. The room we were given was tired, wall material was peeling off and one light didn't work. There was... more

My husband stayed here for business on Apr 28th. I decided to take the trip out of town with him, and our 2 year old son to sleep in, go swimming and have some fun. First thing in the am we were woken up due to extremely loud construction. went to the pool at 10am and the hot tub was... more

my friend and i were going to see a concert at the ACC and booked this hotel which is really close about 10min walk max. right across the street from union station which was really good since we went to toronto on the GO bus. pool is really small but there was never anyone there. the hot tub was under... more

Just outside the main hustle and bustle ideal base ideally situated,excellent breakfasts to suit all tastes,healthy or cooked both excellent. Problem with conformation made booking via telephone but booked onto smoking floor with one bed instead of two,little bit of difficulty honouring our booking but did eventually,could have done without it after a long flight but when sorted no problems,make... more

After reading the recent reviews on Trip Advisor, I was really concerned about our stay there. However, it turned out to be wonderful - almost like we were in a different hotel from the previous raters. Highlights: - excellent service - they accomodated every request very quickly - no problem with garage - our room was on the 8th floor... more

As so many of the reviews here state, not the greatest hotel in the area for the star level. Pros - beautiful med. sized lobby, great location near great pubs and ACC, free wifi Cons - rooms quite dirty, bathrooms had mold on the ceilings, found glass shards unvacuumed on our carpet, unshampooed rug smelled of a spilled cup of... more