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All 138 Toronto hotels

Holiday Inn Express Toronto Downtown

2.5 of 5
111 Lombard Street, Toronto, Ontario M5C 2T9, Canada (Downtown Toronto)
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Holiday Inn Express Toronto Downtown
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77%
Ranked #41 of 138 hotels in Toronto
Most recent review
4 of 5 stars Reviewed 4 June 2013
milepat Montreal
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412 reviews from our community

Traveller rating
    87
    216
    81
    20
    8
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Families
78
 
Couples
142
 
Solo
41
 
Business
78
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Montreal
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 June 2013

Stayed 2 nights. Well situated. Pleasant staff. Rooms are clean, fairly quiet. Air conditionned, wi fi worked well. Paid about $120. per night with no special deal. You can probably find a discount coupon somewhere on the net. The free breakfast is excellent and has just about everything. It's right downtown, may look like an older neighborhood but it's really... More

Was this review helpful? Yes 2
See 2 more reviews by milepat for Toronto
NJ
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 June 2013

Stayed here for a 2-night stay. The free breakfast was good, the room was clean, and the location was good. The only complaint I have is regarding the maid service. We put the sign out on the door indicating that we did not want the room made-up. However, we still received a call on the phone from the maid asking... More

Was this review helpful? Yes 1
See 2 more reviews by kayak72 for Toronto
TARIQ A, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
10 June 2013

Dear Valued Guest, The management of the Holiday Inn Express Toronto Downtown Hotel appreciates you taking the time to review our hotel. We want our guests to have the best experience possible where everything exceeds their expectations. I am sorry if that was not the case during your visit. You can be confident that we will follow-up on your concerns... More

Regina, Canada
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 31 May 2013

I stayed at this hotel for three nights while in Toronto for business and it's functional at best. Given the price for downtown Toronto, I did not expect much and pretty much got what I expected. The good: the breakfast is larger than most hotel offerings with hot and cold choices, the staff are friendly and helpful, and the location... More

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TARIQ A, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
10 June 2013

Dear Valued Guest, Thank you for your feedback on the Holiday Inn Express Toronto Downtown. All reviews are taken into consideration by management to identify areas of improvement. We are pleased that you enjoyed your overall stay and hope the opportunity to welcome you back. Thank you, Tariq Azad More

Haifa, Israel
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 30 May 2013

Pros: Centrally located Nice and helping staff Clean large room Large bathroom, hair dryer Convenient hotels parking ($20 per day)- with hotel elevator Coffee maker with coffee bags but no tea bags or spoons... Desk Large TV screen Ice and cold soft drinks on various floors Good breakfast: various kinds of breads and bagels, scrambled eggs, yogurts, pancakes, muffins, juice,... More

Was this review helpful? Yes
See 2 more reviews by Kukiline for Toronto
TARIQ A, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
10 June 2013

Dear Valued Guest, Thank you for your feedback on Holiday Inn Express Toronto Downtown Hotel. All reviews are taken into consideration by manaagement to identify areas of improvement. We are pleased that you enjoyed your overall stay and hope for the opportunity to welcome you back. Thank you, Tariq Azad More

Montreal, Quebec
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 28 May 2013

Great downtown location, steps from St-Lawrence market, easy walk to Queen street, Spadina and most of the downtown locations. Walked to and from a great sushi restaurant ND sushi & grill. Basic room which was clean. Underground parking is $20 for a 24 hour period. I did not feel that it was in a seedy part of town. There is... More

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TARIQ A, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
7 June 2013

Dear Valued Guest, We truly appreciate you taking the time to comment on your recent stay. Thank you so much for your review. It is always a pleasure to hear that our guests are pleased with their accommodation while staying with us. Our location is truly a gem as we are within walking distance to much of what Toronto has... More

Waterloo, Ontario
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 21 May 2013

I was pleased to discover the existence of this hotel, a short walk away from St. Michael's Hospital and the Eaton Centre. Based on a one-night stay, I can report that it's comfortable in the slightly bland way one would expect from Holiday Inn Express. It shares the problem of many such hotels on warm nights -- the visitor has... More

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TARIQ A, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
4 June 2013

Dear Valued Guest, I would like to thank you for taking the time to tell us about your stay at the Holiday Inn Express Toronto Downtown. These reviews are used as a training tool to help us to better accommodate our guests and ensure that we are doing all that we are able to do to so that all of... More

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 16 May 2013

It is a very good hotel really! I stayed 9 nights & added another 3 nights! I would say that some of the reviews do not do justice to this Hotel. Before I came here, I checked out some of the negative reviews, and I was more than a little worried....expecting some dingy neighbourhood, far from all amenities, etc. It... More

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TARIQ A, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
4 June 2013

Dear Valued Guest, Thank you for the great review of the Holiday Inn Express Toronto Downtown and the amazing things that you have said about our staff members. Amazing customer service is what all of our staff strive to give to each and everyone of our guests and we hear so many great comments about the things that they have... More

Bangalore, India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2013

The hotel is very good and value for money - located right in centre of Downtown Toronto. Walkable to almost all the places in Downtown. The staff are courteous and helpful. Ravish of front desk was very good and he made me feel privileged as a priority card member. Advantages: 1) Helpful staff 2) Centre of downtown- easy accessibility 3)... More

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TARIQ A, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
4 June 2013

Dear Valued Guest, Thank you very much for your great review! We have shared it with our team at the Hotel. It's very much appreciated that you took the time and effort to mention the name of our wonderful Associate. It goes a very long way in all of our motivational endeavors. Our location is great and close to much... More

England
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 13 May 2013

This hotel, first and foremost, is in a great location. Not far from Yonge Street, and everything in the Downtown Toronto area, it was the perfect base to explore the City. The area around it is not exactly pretty, but is moderately quiet. I never felt unsafe in this particular area, unlike some when we wandered down Yonge Street after... More

Was this review helpful? Yes 1
See 2 more reviews by DMTaylor90 for Toronto
TARIQ A, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
24 May 2013

Dear Valued Guest, Thank you very much for taking the time to write such a great review of the Holiday Inn Express Toronto Downtown. It is a proud moment for us when a guest writes a great review and even better when they can end the review with a comment like “I would stay there again”. Our complimentary breakfast buffet... More

Edmonton, Canada
Top Contributor
72 reviews 72 reviews
25 hotel reviews
Reviews in 40 cities Reviews in 40 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 12 May 2013

I and 6 of my staff staying in this hotel for several days attending a mining convention. This hotel is close to downtown without the cost and congestion issues of many downtown Toronto hotels. It was reasonably priced, very clean and well staffed with courteous and friendly desk personnel. The hot breakfast was very good, and the elevator service for... More

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See 6 more reviews by gmdalberta for Toronto
TARIQ A, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
4 June 2013

Dear Valued Guest, Thank you for your review on the Holiday Inn Express Toronto downtown. Please accept our sincere apologies for the inconveniences experienced during your stay. We are sorry to hear that you had Internet and Elevator issues during your stay. We will follow up with our IT department and Housekeeping department to ensure that these things do not... More

 
 
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Additional Information about Holiday Inn Express Toronto Downtown

Also Known As:
Holiday Inn Express Toronto Downtown Hotel
Holiday Inn Express Toronto Downtown Hotel Toronto
Holiday Inn Express Toronto
Holiday Inn Toronto
Toronto Holiday Inn
Address: 111 Lombard Street, Toronto, Ontario M5C 2T9, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Wheelchair access
Hotel Style:
#48 Family Hotels in Toronto
Price Range: ££
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Stay Smart in Our Hotel in Toronto, Ontario You'll enjoy an ideal location at the Holiday Inn Express Hotel - Downtown Toronto. Our hotel's location is near Pearson International Airport (YYZ), Toronto Island Airport (YTZ), Toronto Union Train Station and the underground shopping/walking paths, which makes it easy to navigate Toronto.Lodging here puts you in close proximity to famous attractions like the Hockey Hall of Fame and Distillery Historic District. Toronto is also home to Eastern Canada's largest shopping mall, Eaton Centre, which is within walking distance of the hotel.Toronto, Ontario's government buildings, the Queen¿s Park and Provincial Parliament are nearby, as well as First Canadian Place, BCE Place, Sears, Ryerson University, Saint Michael's Hospital and other businesses in downtown Toronto. Our hotel's amenities include a 24-hour Business Service to help you complete your work.Unlike other hotels in Toronto, our hotel offers multiple complimentary services: a hot breakfast bar, high-speed Internet access in every room, a daily newspaper and local calls. Each room is outfitted with a triple-sheeted bed, a cable TV, a work area with two phones and a bathroom with specially designed amenities. Our downtown Toronto hotel's staff looks forward to serving you. ... more   less 
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