The Westin Harbour Castle is located right by the shores of Lake Ontario. Its a typical city hotel - large tall building, little or no grounds, but has very good rooms with great views. It was very convenient for me since our office is only a short walk away. The surrounding area is quite cheerful and generally busy. The shopping... more

Long story short.....when booking Hotel Special Offers on the phone get email confirmation with the specials in writing. I looked up the Hotel specials online then phoned to make a reservation. On the phone I was told that I would be given free breaksfast buffet voucher. When I checked in at the hotel, they did not honour the offer I... more

I had a free gift certificate for a one night stay as well as free brunch the next morning but you would never know it because my friends and I were treated like First-Class. Everyone was very friendly and helpful, including the employees at the front desk, the gift shop, the dining room, the concierge, and the valet. Our concierge... more

I owe this hotel my life. On April 23, 2009, I woke up in my room at this hotel feeling ill with a shoulder pain. I immediatley called the reception, who contacted 911 while I was on the phone. We had a 3 way conference call with the 911 attendant asking me about my symptoms and assuring me that the... more

I stayed at the hotel with my significant other for one night in February. We managed to get a cheaper rate through one of the well-known travel websites. However, despite the good rate, this hotel left me feeling rather let down. I will try to be concise, so here goes... - The room was averaged sized, though the bed was... more

My experience with this hotel was outstanding. The staff were attentive. Although we booked our room on priceline, we received a free room upgrade. We had a terrific lake view room on the 18th floor. The indoor pool and recreation facilities were well maintained. The room was clean and very comfortable. The location of the hotel was good, as public... more

My husband and I went to visit the Toronto Artexpo and stayed at the Westin Harbour Castle for two nights. It really lived up to our expectations. Very beautiful and comfortable with great service. more

Picked this up for valentines off one of the blind sites for $66. The parking however was $40 but other than that no complaints. The rooms were clean and well appointed, the staff was attentive. A difinate redo. more

The best thing about this hotel is the heavenly bed, but other service failures made the stay would have been below par. We received a wonderful smiling welcome from Laura, but the room was missing components, the lobby in under renovation and our room (north tower east facing) suffered from noise from the elevator shaft which was only quiet between... more