The best thing about this hotel is the heavenly bed, but other service failures made the stay would have been below par. We received a wonderful smiling welcome from Laura, but the room was missing components, the lobby in under renovation and our room (north tower east facing) suffered from noise from the elevator shaft which was only quiet between... more

I read there was valet + self parking available : after a long drive, I finally arrived to the hotel, to be told the self service parking was 2 blocks away. It is -5 C, and I'm wearing high heels. The parking is an outdoor one. I'm suppose to walk, and then leave my car outside for 3 days and... more

We really enjoyed our stay at the Westin Harbour Castle hotel. Everything from the lobby to the rooms was just beautiful. The rooms were very clean and modern! We were on the 17th floor and had a view of the harbour and at night we had the view of the CN Tower changing colors. We traveled with our two sons... more

My wife and I priceline.com'd two nights at the Westin Harbour Castle Hotel in Toronto over the Valentine's Day weekend. While parking was expensive, we parked in a nearby surface lot for $10 per day instead of valet which was $40. We were checked in almost immeadiately, and recieved a beautiful 22nd floor room overlooking the harbour with a flat... more

I booked a room through Hotwire and was happy I scored a Westin Property. I then reading the reviews on this site and regretted doing so as many reviewers complained about get substandard rooms when booking through priceline and hotwire, and also many complained about the ongoing renovations and service at the hotel. I arrived at 6am, way ahead of... more

We stayed at the Westin for Valentine's Day. When we pulled up, we saw a "Lot Full" sign and when I asked about valet parking, we were rudely told that "the lot is full" so we'll have to "find another lot" and park the car ourselves. We were shocked that a hotel such as the Westin would treat its guests... more

Love the Westin! This hotel was huge, yet very very clean. I used the gym, which was nice and the pool and sauna. Nice! I loved the beds and the view. The room service was good, as it usually is from the Westin. The location was DT which was also nice. I would stay here again for sure. more

Booked room through priceline. Although I am a Starwood prefered guest, the front desk tried to give me very cheap room. I asked for a a manager and I was instantly given a room with a king size bed. Valet parking is $40 with in and out privileges. Public lot is $25 but it is 1 and half blocks north... more

I was able to check-in early, there were some lobby renovations going on but nothing bad at all. Upon entering the room, I was immediately impressed. The room has huge windows that let in a lot of light and provide a great view of the lake and city. The room was very spacious for a standard room, and even had... more