Effecient service, clean rooms tastefully decorated
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- Westin Toronto
- Toronto Westin

Effecient service, clean rooms tastefully decorated
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We stayed at the Westin as we had an early morning flight. From the moment we arrived at the front doors to our departure we were well taken care of. We had our luggage taken from us upon arrival and delivered to our room. Front desk at check in was quick and easy. The room was clean, bathroom was well...
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Stayed here for two weeks whilst on business in Toronto (the office was near the airport) it's 5 mins drive from the airport but 30 mins drive from downtown. It's clean and the rooms are spacious, wifi cost is quite a lot ($15 for a day $49 for a week) but other than that it's a good hotel. Gym and...
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Other than being really close to the airport (there are many others just as close), I'm not sure why you would stay here. Its not bad, but not good either. Internet access is $13 per day and parking another $16 per day. There are many other places in the area with free parking and free internet. It also seems in...
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My first time at the Westin and I was not disappointed! I didn't know what to expect as I booked this weekend trip at the last minute.
I am a network marketer for an awesome company called Isagenix, and Team Vision (Toronto group) was holding and event we call Super Saturday. I knew there was going to be alot of...
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Checked in for one night on the weekend and booked a premium deluxe room, King bed. The Westin is a short 5 minute ride from the airport and offers a complimentary shuttle. Considering the cost difference between this room and a regular King room was $20 it turned out to be a no-brainer. The room itself was much larger, offered...
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Dear Renewed Guest,
Thank you for sharing your recent experience with us.
Our hotel offers many room type options, from our Luxury Suites, Traditional Deluxe Rooms, Premium Deluxe Kings which include complimentary WiFi, IPod docking station,larger square footage space with an alcove small sitting area and upgraded amenities. We also have a Prime Minister suite for those who need the...
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I have come to expect stays at a Westin to be a comfortable quality experience. This was not. The room was not clean, the room smelled musty and i could also smell mould by my bed as well as when the taps are turned on in the bathroom. I mentioned it to the front desk staff and they committed to...
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Dear Guest,
Thank you for your review.
We are sorry your experience was not what you may have expected of a Westin.
It seems our follow up may not have been completed in a manner you expected with the mobile follow up call. Each guest request is dispatched to the proper department, our maintenance and housekeeping corrected the issue you...
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Was quite a dissapointing experience. I was booked at this hotel by my secretary for two nights. I decided to check out after the first day. The service was sub par and the room was not cleaned completely. These maids do not deserve a bonus. I found a dirty glass when i went to take my medication. There was dust...
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Dear Guest,
Thank you for you’re your comments.
Sorry to hear about your recent stay with us. This is definitely not what you should expect from a Westin. Our associates are always excited and prepared to go above and beyond for every guest while staying with us, its hard to see something like this happen on many levels. We assure...
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Internet Wireless service was very expensive at this hotel and did not work properly at all in our room. We complained and they refunded the charges saying that our room was in a bad area for wireless. They never offered to move our room and did not offer to compensate us for the inconvenience of not being able to do...
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I stay at this hotel regularly for business. Over the years I've stayed in other Toronto airport hotels and I prefer the Westin Bristol Place for it's location, service and overall value for an airport hotel.
Although the in-room service and food quality are good, you could easily walk to some very nice restaurants I.e. The Keg Steakhouse across the...
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Dear Platinum Guest,
Thank you for taking the time to provide us with your review.
As a Platinum guest who travels frequently to receive this status, its great to hear your feedback.
We are confident that your second home away from home with our associates will continue to be a renewing experience you can expect from a Westin. Our Executive...
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