I was initially concerned when I booked through Hotwire because I'd heard/read some negative reviews of the level of rooms Hotwire gets from hotels, but I decided to get amembership to the Delta Privilege program, which allows for upgrades. I was pleasantly surprised to find that my check-in process was 5 minutes or less, that my room had a great... more

We booked this room through Hotwire and were a bit put off by some of theTA reviews. Based upon what we had read, we requested an room upgrade. The room we had was large, quite and clean. The hotel service was first rate. We really enjoyed the pool, whirlpool and fitness area on the 27th floor, which also has a... more

We booked through Hotwire, so maybe we got a "hotwire" room. The rate was great for downtown Toronto and we loved the location. The lobby area is very well done and the staff is nice. Our room was a disgrace. I'm glad we didn't spend much time in it. The carpet between the room and the bathroom was pulled up.... more

Delta Chelsea is not a four star hotel. The lobby is nicely designed, but the rooms are outdated and have furniture from the 1980s. In the bathroom of the room that I stayed in, the top of the toilet bowl was full of mold, the bathroom tile was cracked, and the walls had major dry wall repair. The carpet in... more

stayed there during our holidays last summer. this hotel is in a excellent location to everything, such as shopping and dining and seems very family friendly. my daughter loved the family pool and play area with waterslide. i checked out the adult pool area with a gym, its up on the top part of the hotel and has fantastic views.... more

It has been about 7 years since I stayed here last, but it felt great to return. Check-in was quick and easy (we arrived to check in around 6 pm). It is a noisy, busy lobby, but being such a big hotel, that is expected. I asked for a room on a higher floor with balcony access, and for an... more

It took us only a 20 minute taxi ride to get from the airport to the hotel. The lobby is grand and busy with several bars, restaurants and shops. The guy at check-in was more interested in getting us to upgrade our room than welcoming us. Unlike the lobby, our room was pretty old and tired. It was spotless but... more

We booked this property from Hotwire, which had it listed as a four star hotel. That was entirely too generous on their part, as the Delta Chelsea is at best two stars. I stayed there about 10 years ago and it was quite nice. It became clear as we entered the hotel that it had not been painted, updated or... more

I booked this hotel through Priceline for $50. Thanks for the advice at TripAdivosr, I signed up for Delta Privilege at the hotel website. It is free. And when I arrived at the hotel, I was able to do an early checkin at the Delta Privilege desk. The checkin took 1 minute, and we were given a free upgrade. Priceline... more