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All 119 Toronto hotels »

Delta Chelsea

3.5 of 5
33 Gerrard Street W., Toronto, Ontario M5G 1Z4, Canada
Hotel amenities
Ranked #48 of 119 hotels in Toronto
3.5 of 5 stars 1345 Reviews
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1,345 reviews from our community

What travellers say about this hotel
  • Room service(19)
  • Eaton Centre(18)
  • Great location(16)
  • Very nice(15)
  • Top floor(11)
  • Adult pool(9)
  • Next time(9)
  • Hot tub(8)
  • Water slide(8)
  • Good value(8)
Traveller rating
    283
    481
    312
    168
    101
Only show reviews for Family (262) | Couples (367) | Business (232)
Date Rating
Lesley W
Ottawa, Canada
1 review
5 of 5 stars Reviewed 17 February 2012 NEW

I continue to stay at the Delta, no matter what part of Ontario I travel, however, when I go to Toronto I always stay at the Delta Chelsea. It's become my home away from home. Recently, I found myself having to host a meeting mid-day, impromptu, in my room with a few other guests. As room service was not available... More

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Liz S
Perth
2 reviews
1 helpful vote
3 of 5 stars Reviewed 17 February 2012 NEW

Compared to a lot of hotels we stayed at during our 3 month holiday it was Average. The service at the concierge desk was fantastic and informative. the actual hotel is centrally located and it is easy to get around. Our room is where it let it down a little for us anyway. We had a family 2 bedroom suit.... More

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Tim D
Ottawa, Canada
1 review
4 of 5 stars Reviewed 17 February 2012 NEW

Great place close to TO General The staff is really good. Security is obvious and very professional. I have stayed at your Hotel 3 times over the last 3 months as of my wife's hospital stay. I would recommend your hotel to all my friends. I do some business in Toronto a couple of times a year and would consider... More

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theresa M
Ancastr
1 review
5 of 5 stars Reviewed 15 February 2012 NEW

This is my 2nd stay with Delta Chelsea and they could not do enough for us! Our room was excellent and the service at this hotel is top notch!! I travel with work and i stay at many hotels. Not many impress me but this one caters to your every need. The spa they are assoicated with is also great!!!!... More

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Dasha Bortsova, Manager at Delta Chelsea, responded to this review
17 February 2012

Dear Valued Guest, Thank you for taking the time to review us. I was happy to hear that your recent experience with us has been impressive and that our team took good care of you. It is important for us as a company to make sure our guests have a good time and rest while they stay with us. We... More

pxb123
Ottawa
Senior Contributor
39 reviews
4 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW

I am a regular at Delta Chelsea and they never disappoint. Last weekend I booked one overnight stay and let them know that I would be getting in late. My flight was delayed and so I got to the hotel very late and explained the situation to them and there was no question that they would give me a late... More

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Dasha Bortsova, Manager at Delta Chelsea, responded to this review
15 February 2012

Dear Valued Guest, I would like to thank you for taking the time to review us. It was a pleasure to read for me your feedback and I was glad to hear that our team has been welcoming and understanding in your situation. We understand the importance of a good night's sleep and relaxation and I pleased that the Front... More

Christiana0564
Calgary, Canada
Senior Contributor
29 reviews
7 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

Although the property is a bit dated, this hotel consistently provides excellent service. Great central location, clean and comfortable rooms. Rooms are on the smaller side, but have everything you need. There is some construction going on accross from the hotel but the staff were good about getting me a room away from the noise. Fitness Centre, Pool, Business Centre... More

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Dasha Bortsova, Manager at Delta Chelsea, responded to this review
15 February 2012

Dear Valued Guest, Thank you for taking the time to review us. I was thrilled to hear that you had such a wonderful stay with and found the location central to many of Toronto's features and attractions. It is our goal to provide our guests with excellent service and relaxing stay. We are looking forward to welcoming you back. Sicnerely,... More

GMT80
Melbourne, Australia
Reviewer
5 reviews
3 of 5 stars Reviewed 12 February 2012 NEW

Good comfortable and clean hotel, good central location with the underground not far away, and typical friendly & helpful Canadian customer service. The rooms are a bit dated but it was comfortable and clean and I was able to get rest when I wanted. The TV is small and the picture quality was poor. The bathroom is large and has... More

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Dasha Bortsova, Manager at Delta Chelsea, responded to this review
14 February 2012

Dear Valued Guest, Thank you for taking the time to review us. I was glad that you have enjoyed your stay with us, and the view from the 27th floor. It is a great locations and provides a nice view of the downtown and especially of CN Tower. I am sorry that the condition of the room did not reflect... More

Matthew T
Hong Kong, China
Senior Contributor
26 reviews
1 helpful vote
4 of 5 stars Reviewed 11 February 2012

Stayed for two nights. I'm more of a hosteler and backpacker so this was a nice place to stay. Had a room with a view of dundas square. Does of shopping, restaurants, bars nearby. Within walking distance to Eaton's Centre, Nathan Philips Square, and even the ACC and Skydome, if you don't find the walk. Would recommend it to everyone! More

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Dasha Bortsova, Manager at Delta Chelsea, responded to this review
13 February 2012

Dear Valued Guest, Thank you for reviewing us on TripAdvisor I am glad you have the location of the hotel convenient to different activities within the city and have enjoyed your stay with us. We hope to have a chance to welcome you back soon for another pleasant stay. Sincerely, Dasha Bortsova Guest Experience Specialist Delta Chelsea Hotel More

Robertlad
Barrie, Canada
Senior Reviewer
6 reviews
4 helpful votes
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

This is our preferred hotel in Toronto as the staff has been over the top on more occassions than not, I've been visiting this hotel since the early eighties an s am off again for a Valetines get away next week. As a couple we enjoy the rooftop adult only pool and families can enjoy the main level water slide... More

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Dasha Bortsova, Manager at Delta Chelsea, responded to this review
13 February 2012

Dear Valued Guest, Thank you for reviewing us. I am very pleased to hear that once again you had a wonderful stay with us. I am glad the location is great for your daily activities while visiting Toronto. We are looking forward to welcoming you back for the stay on Valentine's Day. Sincerely, Dasha Bortsova Guest Experience Specialist Delta Chelsea... More

DaveLon
London, On
Contributor
11 reviews
2 helpful votes
3 of 5 stars Reviewed 9 February 2012

Stayed two nights (Friday and Saturday) and, all in all, the stay was pleasant. The room was of a good size with a king bed that was comfortable. BUT only one large comfortable chair and a smaller and less comfortable desk chair in a room designed for two! Drawer and closet space was OK but we had to call for... More

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Dasha Bortsova, Manager at Delta Chelsea, responded to this review
13 February 2012

Dear Valued Guest, I would like to thank you for taking the time to review us. I am glad you have enjoyed your stay with us, however I apologize for the noise you have experienced during the time coming from the guests next door. We have our Security Officers patrolling the corridors to ensure the peace and quite, and I... More

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Delta Chelsea Also Known As

  • Delta Chelsea Toronto
  • Delta Chelsea Hotel Toronto
  • Delta Toronto
  • Delta Chelsea Hotel
  • Toronto Delta
Address: 33 Gerrard Street W., Toronto, Ontario M5G 1Z4, Canada

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