Everything about the Doubletree was great. As the end point of my trip to India, I was able to conveniently park my car, take the shuttle to Pearson. A great breakfast and friendly staff on my return.
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Dear ET Brown,
Thank you so much for your recent stay with us. We are so pleased to hear that your stay with us was pleasant and that you were able to take advantage of our breakfast and parking. We recently changed our shuttle operating hours to 24 hours a day.
Regards,
David Quinn
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We stay at the Doubletree the night before flying out on vacation, every time. It is a clean, attractive hotel with very comfortable beds. The Orchid Cafe is a great place to eat..we have ordered from the menu and tried the buffet, also. The food and service are great. We love the cookies that they give you when checking in...what...
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Dear OntarioNikki,
Thank you so much for your review of our hotel and your great words about our amazing Team Members. Your experience in Orchid Cafe is our goal for every guest and we will be making improvements in 2012 to enhance the breakfast experience. We are so grateful for your loyalty to us and we can’t wait to see...
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My partner and I stayed here unexpectedly, as a result of a flight delay (room paid by Air Canada). At check in, the front desk clerk repeatedly suggested a room with 2 beds, although we only needed one. We took the room with 2 beds - I have to say, it's nice to have a comfy hotel bed to yourself...
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Dear YEGcg,
Thank you for your review of our hotel. We are so pleased you enjoyed your stay and appreciate the suggestions regarding our customer service. I will bring this up with our front desk team. We look forward to seeing you again should you find yourself in Toronto.
Best Wishes
David Quinn
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The DoubleTree Toronto Airport is a great location when passing through Toronto. This is a very large hotel and convention centre. During this stay, I paid for a discounted upgrade to an executive suite that included parking and access to the executive lounge. It was definitely worth the money, because the upgrade was equivalent to what parking would have been...
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Dear TravellingShopper18,
Thank you very much for your great review of the Doubletree by Hilton Toronto Airport. We always appreciate great comments from valued guests such as yourself. The Doubletree by Hilton Toronto Airport takes pride our spacious and quiet guestrooms. Additionally, we always believe our team members are the key to a great experience for any guests. We were...
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I ended up staying here because my flight was cancelled, therefore west jet put us up in this hotel. Very clean hotel, the beds were so comfortable and the pillows were amazing! Food at the orchid cafe was amazing, we had the buffett lunch which included, sauteed red potatoes, lasagna, rice, steamed vegies, salad bar, stuffed chicken breast with cranberries,...
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Dear Steph86727,
I would like to personally thank you for your review of your recent stay at the Doubletree by Hilton Toronto Airport. You great comments is the exact experience we strive for everytime a guest enters our hotel and that we were able to turn a potientially bad experience into a positive one. I will definitely share your comments...
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We stay at airport hotels prior to all vacations for the ease of transport to the airport before our flight.
We have tried a couple of other hotels on the strip and always end up coming back to the Double Tree.
They have great stopver rates where you can leave your vehicle at the hotel for the duration of your...
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Reviewed 9 February 2010
Thank you for your review of our hotel, Milandralove. We are so glad you enjoy your stay and we appreciate your loyalty to our property. We can’t wait to see you again!
Regards,
David Quinn
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Time spent at the Double-tree Hilton hotel in Toronto, Ontario, Canada was truly a home away from home experience for me. I enjoyed spending three nights on one of the most comfortable bed I have ever slept in. Room service was simply the best hospitality ever imagined, and the staff treated their guests as if we were their royal family....
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Dear Gereme,
Thank you for your great review of your recent stay at the DoubleTree by Hilton Toronto Airport. We take pride in being able to offer all our guests a memorable experience. Our Team Members are what makes our property truly amazing and we will definitely pass on our positive comments to all of them. Thank you again for...
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Stayed for three nights and found the accomodations to be very good. The executive room was comfortable and well appointed and clean. I am a stickler for clean! I would stay there again.
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Dear Narthorthduo,
Thank you for your review of our hotel. We are so pleased to hear you enjoyed your stay and we look forward to seeing you again soon!
Happy Travels,
David Quinn
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Returning from Europe late, it was nice to have the airport shuttle pick us up as scheduled.
Staff were very polite and friendly and surprised us with an upgrade to a beautiful king-size suite with a fantastic view of the city. Had a very good night's sleep after a long trip. Hotel is
very clean and bedding is of high...
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Dear Sara a
Thank you for your recent stay with us. We take pride on our helpful staff and great shuttle service and are pleased you were able to experience it. We look forward to seeing you soon!
Regards,
David Quinn
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2.5 stars: check-in process was rushed (but I did stay here on one of their busiest weekends of the year and it was 100% fully booked) and I almost didn't get a parking pass. Got my Doubletree cookie though! The staff were polite and courteous though.
I was told they had no fridges available, when I has specifically requested one...
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Dear Archangeli,
Thank you for your recent stay with us and all of your feedback. We do apologize for the inconveniences you found while on property and will use your feedback to help improve our hotel. We look forward to having you with us again soon!
Regards,
David Quinn
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181 Reviews
