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Sheraton Toronto Airport Hotel & Conference Centre

4.0 of 5
801 Dixon Road, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
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Sheraton Toronto Airport Hotel & Conference Centre
Ranked #20 of 138 hotels in Toronto
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308 reviews from our community

Traveller rating
    140
    115
    33
    13
    7
See reviews for
Families
46
 
Couples
55
 
Solo
39
 
Business
144
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Ontario, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Got a great deal through Hotwire to stay at this Sheraton. Great location, great service, very nice rooms, awesome pool, jacuzzi & exercise room. The rooms were incredibly quiet. All of the rooms surrounding mine were occupied, and I didn't hear any voices/TV's etc. There's a Montana's Cookhouse right across the street, so dinner was an easy choice. Absolutely no... More

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

I visited this hotel on Thanksgiving weekend [2011 & 2012] for a Supernatural convention. The hotel is located in a good area near various restaurants. I never had any issues with check-in or check-out. The staff were always friendly and very helpful. The hotel is average - mid-size which made finding all of the conference rooms easy.

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See 2 more reviews by Ashley S for Toronto
Barrie, Ontario
Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 7 May 2013 via mobile

I stay here often for business and can't speak more highly of the service provided! At every visit they go above and beyond. I love when they say 'welcome back' as I approach the desk. The rooms are great too. Really nice that the windows open so you can escape hotel stale air. Highly recommend

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See 4 more reviews by melmobarrie for Toronto
Vancouver, Canada
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

Our group was there for a conference. The hotel room was nothing special but fairly large and very clean. while early on I was thinking this was a 3/5, the whole experience of the place was pretty nice. It is conveniently laid out and the service is good. The location is very convenient to the airport and many restaurants, and... More

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See 3 more reviews by John S for Toronto
Sault Ste. Marie, Canada
Top Contributor
50 reviews 50 reviews
25 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 May 2013

FIrst of all i got a great deal on this property with priceline. When I checked in it was quick and the person was very friendly and I was able to use my starpoints to upgrade to the club lounge floor. The food in the club lounge was decent, but there could have been a better selection in the evening.... More

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See 21 more reviews by mjhoc for Toronto
Fredericton, Canada
1 review
4 of 5 stars Reviewed 22 April 2013

My trip from the Airport to the Sheraton was long, as those directed me to the wrong Sheraton, but after a short wait I was at the correct hotel. Check in was fast and easy, the rooms were nice and clean, the beds were comfy, the pool was awesome, the workout area was small, but well equipped, the Conferance food... More

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DanWoodburn, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review
26 April 2013

Dear Scott M, We truly appreciate the positive comments and thanks for taking the time to share. Sincere apologies however regarding the misguidance received from the staff at the Airport. Although we do our best to mitigate it, there's definitely potential for confusion as a result of having two "airport" Sheraton Hotels. Please do let me know should you plan... More

Calgary, AB
Top Contributor
64 reviews 64 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 21 April 2013

Take note - this is NOT the Sheraton directly at Terminal 3 at the Toronto Airport. It is about a 10 minute shuttle ride on Dixie Road. The hotel is clean, the staff are super friendly and the rooms are spacious, well kept and well equipped. I'm not a very light sleeper, and by about 5am, the noise from the... More

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See 3 more reviews by Sunjoyjoy for Toronto
DanWoodburn, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review
25 April 2013

Dear Sunjoyjoy, Thank you for having taken the time to share your feedback. We truly appreciate your very positive comments; however, please do accept my sincere apologies regarding the potential for confusion as a result of having two "airport" Sheraton Hotels. While we attempt to do our best with alerting guests to our location (being 5 minutes from the airport)... More

Richmond, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 April 2013

I'm not much one for chain hotels but this one was a pleasant surprise. Fast check in, spotlessly clean room, great bed, good food - and amazing service! Everyone was friendly and helpful. As for plane noise, yes if the windows are open it's noisy, but with the windows closed there was absolute silence - and I'm a light sleeper.... More

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DanWoodburn, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review
26 April 2013

Dear helenrichmond, Thanks for taking the time to share your feedback and I’m glad you had a quiet night. Truly appreciate the positive testimony. Although we’re definitely fortunate to have multi-paned floor to ceiling windows that still allow for fresh air supply; at times when the planes fly close by (depending on wind direction) it’s certainly best to keep them... More

Victoria
Top Contributor
108 reviews 108 reviews
39 hotel reviews
Reviews in 43 cities Reviews in 43 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 19 April 2013

This Sheraton is right on the take off and landing route for the main runway at YYZ. In both the bedrooms and common areas you hear and feel the vibrations of incoming/outgoing aircraft. The conference centre is nice enough. Pool and gym good. Onsite food and bar, general service good (room service food etc. above average). Plenty of food options... More

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DanWoodburn, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review
26 April 2013

Dear Ruperto, Thank you for taking the time to share your feedback. I do apologise that you found the airplane traffic a disturbance; I must confess that as an airport location we do receive comments similar to yours; yet, conversely we also receive comments from guests on how quiet they found our hotel or how they enjoyed watching planes fly... More

Forest, Canada
1 review
5 of 5 stars Reviewed 17 April 2013

My husband and I recently stayed at the Sheraton from a late night flight return from vacation. As usual - the service and check in was fast and efficient. Clean, comfortable, fresh rooms. Nice to receive the morning paper in the a.m (especially after being gone for a week and not alot of connection with back home.. .Had the use... More

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DanWoodburn, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review
26 April 2013

Dear Brenda S, Thank you for taking the time to share your wonderful feedback. We're very fortunate to have some great amenities at this hotel as well as a very service-focused team and I'm very appreciative that your testimonial speaks to that fact. Thank you.... you've made my day! Best regards, Dan More

 
 
 
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Additional Information about Sheraton Toronto Airport Hotel & Conference Centre

Also Known As:
Sheraton Toronto Airport Hotel And Conference Centre
Renaissance Toronto Airport Hotel
Sheraton Toronto Airport Hotel
Renaissance Toronto
Toronto Renaissance
Address: 801 Dixon Road, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
Phone Number:
Region: Canada > Ontario > Toronto
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotels in Toronto
#15 Luxury Hotels in Toronto
#17 Business Hotels in Toronto
#27 Family Hotels in Toronto
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Sheraton Toronto Airport Hotel & Conference Centre can host large scale events and offers free shuttle service to the airport. ... more   less 
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Sheraton Toronto Airport Hotel & Conference Centre
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