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Sutton Place Toronto

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 85 reviews
85 Reviews
5.0 of 5 stars
13
4.0 of 5 stars
20
3.0 of 5 stars
16
2.0 of 5 stars
22
1.0 of 5 stars
14
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#62 of 98 hotels in Toronto
Description: European-style Highrise Hotel located in the heart of business district; near government offices, shopping, Royal Ontario Museum.
  • Address
    955 Bay Street
    Toronto, Ontario M5S 2A2
    Canada
Check Rates: £109 CAD 222 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3 of 5 stars Based on 85 traveller reviews
  • What to Expect:
    • 3 based on 57 reviews Rooms
    • 3 based on 55 reviews Service
    • 3 based on 57 reviews Value
    • 3.5 based on 57 reviews Cleanliness
    • 4 based on 2 reviews Pool
  • Recommended For:
    • 40% based on 62 reviews Older Travellers
    • 20% based on 62 reviews An Amazing Honeymoon
    • 20% based on 62 reviews Families with Small Children
    • 20% based on 62 reviews Families with Teenagers
    • 20% based on 62 reviews Young Singles

Reviews of Sutton Place Toronto

( 1-10 of 85 )
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2 of 5 stars
montreal
28 Jul 2008

Hi, I go to Toronto often for work and use priceline to book my hotels. For the first time i was booked a more like 3 star hotel then 4 star like i paid for. This hotel is a good 3 star but definitely not a 4 star. Know what you pay for and beware of this kind of hotel... more

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5 of 5 stars
Long Island, NY
18 Jul 2008

The room was booked via a secondary source. I called ahead to request a King bed in a non-smoking room and they were happy to accommodate the request. The room was very nice and very clean. The hotel staff was very helpful and pleasant. I was very satisfied with my stay. more

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1 of 5 stars
lovin-vietnam
9 Jul 2008

Made a last minute booking here through Hotels.ca (which we have subsequently learned is the same as Expedia) because the Sutton Place in Vancouver is so wonderful. Had to book two rooms because we are four, specifically requested two beds in each room but were 'upgraded' to two rooms w king beds because they had no double rooms, Rooms were... more

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3 of 5 stars
lighthouseboy
4 Jun 2008
1/1 found this review helpful

First, I got it on priceline for $69 so I can't complain too much. But for a 4* star, it is average at best. My big complain: I called a friend in Toronto (it's cheaper than roaming on my US based called) and there is NO pen and paper in the room. Hell, Motel 6 gives you that! Also, the... more

3 Apr 2008
1/1 found this review helpful

I attended a conference here and was very disappointed with my hotel room and the hotel services. My room was quite outdated, especially the bathroom and just felt dingy. As a business traveller, you expect certain things out of a hotel and the Sutton did not live up to any of these expectations. Internet was $16.50 for 24 hours, the... more

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2 of 5 stars
Calgary, Canada
29 Mar 2008
1/1 found this review helpful

Stayed there twice this week, even got the same room with the same problems even after pointing them out Water control to bath/shower broken Television old and terrible picture No dressing gown on second stay Hotel staff pushed by guests on the lift to get out first Signage has not been replaced in months For the "name/image" it is trying... more

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3 of 5 stars
ingersoll ontario canada
14 Mar 2008

I booked this hotel through Priceline, received a good rate through the site. This hotel was just okay, for a hotel with supposedly such prestige, I feel it didn't live up to it's name or star rating, the room was kind of boring, older style furniture, it needed more lighting. The heating in the room was either way too hot... more

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4 of 5 stars
New Brunswick, Canada
6 Mar 2008

My girlfriend and I have just returned home after a 2-night, midweek stay at the Sutton Place Toronto. We are frequent travelers who usually stay in 4-star hotels and we thought the place was acceptable-to-very good. I got our room on Priceline by bidding $90 per night. With taxes and fees the price climbed to $110.61, which we thought was... more

24 Feb 2008
1/1 found this review helpful

I would never recommend this hotel to anyone - when we arrived, the front desk staff were rude and oblivious to our very presence. Our room was dirty and there was a general sense of uncleanliness. Water in the shower rose up to our calves and took forever to drain. Staff were snooty and unable to give us simple directions... more

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2 of 5 stars
Montreal
27 Jan 2008
1/2 found this review helpful

I got a huge room for a low price, with a walk-in closet, a balcony, kitchen, living room and bedroom. The hotel was pretty quiet and very central. BUT... everything looks old and is in serious need of a new coat of paint, the maid did not clean my room, and although local calls were said to be complimentary, I... more

Reviews of Sutton Place Toronto

( 1-10 of 85 )
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Sutton Place Toronto Address

955 Bay Street, Toronto, Ontario M5S 2A2, Canada