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The Metropolitan Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 134 reviews
134 Reviews
5.0 of 5 stars
12
4.0 of 5 stars
45
3.0 of 5 stars
28
2.0 of 5 stars
31
1.0 of 5 stars
18
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#59 of 98 hotels in Toronto
Description: Downtown Highrise Hotel located next to City Hall & convenient to Convention Center, shops & business area.
  • Address
    108 Chestnut St.
    Toronto, Ontario M5G 1R3
    Canada
Check Rates: £94 CAD 191 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3 of 5 stars Based on 134 traveller reviews
  • What to Expect:
    • 3 based on 94 reviews Rooms
    • 3 based on 94 reviews Service
    • 3 based on 93 reviews Value
    • 3 based on 93 reviews Cleanliness
    • 4 based on 14 reviews Pool
  • Recommended For:
    • 30% based on 98 reviews Older Travellers
    • 20% based on 98 reviews Young Singles
    • 20% based on 98 reviews Families with Teenagers
    • 10% based on 98 reviews business travellers
    • 10% based on 98 reviews Families with Small Children

Reviews of The Metropolitan Hotel

( 1-10 of 134 )
10 Jun 2008

While the hotel was perfectly fine, good luck trying to get through to a guest. I've called numerous times today trying to reach a guest who stayed there after I left Toronto to never reach an operator. That is unacceptable. Finally, I called the guest on their cell phone and they called the operator to inquire/complain about my inability to... more

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3 of 5 stars
Winchester, United Kingdom
3 Jun 2008

Stayed here for four nights last year and was reasonably happy with the stay. The room was clean and tidy, although a little dated, and the bathroom was very clean. The location was really good, a metro station nearby, and we found plenty of restaurants and bars we liked within short walking distance. It's not the fanciest hotel I've ever... more

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4 of 5 stars
Cambridge, United Kingdom
1 Jun 2008

This is the second time this year I have stayed at the Metropolitanon on business. Whilst is is not the flashiest hotel I have stayed in, it is in an excellent location for both business and leisure, being close to the subway, shopping at the Eaton Centre and the restaurants/bars downtown. It's not a Westin but equally you are not... more

27 May 2008

The Metropolitan is an independent hotel that is conveniently located -- walking distance to the Four Season's Performing Arts, Nathan Phillips Square, parts of China town, the AGO. Close to the University subway line. My King-size room was smallish, but clean and comfortable. Parking is tight (lots of columns) and valet parking might be a good option for nervous drivers.... more

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4 of 5 stars
manchester, uk
25 May 2008

I was a bit surprised when I read all the negative reviews. I stayed here 5 years ago and thought it was great, but was worried that things have changed. I shouldn't have been. Got a nice, large, smart room with a CN Tower view (asked for). Room was clean, modern and refurbished. Hotel is nice, staff are helpful and... more

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4 of 5 stars
Washington DC, District of Columbia
17 Apr 2008

Lovely accommodations, fantastic location, and superb service. I feel that I got away with a great price on Orbitz and would definitely stay there again. Travelers should be aware (especially travelers booking their stay here on Orbitz.com) that there are multiple "types" or "levels" of rooms in this hotel. If you want high speed internet you will have to upgrade... more

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4 of 5 stars
Toronto
15 Feb 2008

Most people are reluctant to book hotels that are not flagged by the big brands. Which in my opinion sometimes is the safest route (in certain countries) but in many circumstances a big mistake. The Metropolitan may not have 2000 hotels world wide or be a house hold name or have it's heiress with her own TV show like the... more

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3 of 5 stars
Ottawa, Ontario, Canada
21 Jan 2008
1/1 found this review helpful

I chose the Metropolitan based on location for my business meetings in Toronto and price (which was $35/night cheaper than the nearby Sheraton Centre). Room was smaller than average, but comfortable. TV had a good selection of channels (over 50) and the free high-speed internet was fast and reliable. Ordered breakfast from room service - it was above average. The... more

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5 of 5 stars
Amsterdam
15 Dec 2007
3/3 found this review helpful

My wife and I were at the hotel in late November and the best part was the service we received, which was excellent! The hotel decor was OK, and the room was quiet and had a nice view of some of the downtown core. It was a little bit small, but we only stayed for 2 nights and most of... more

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2 of 5 stars
jprmilwaukee
7 Dec 2007
1/2 found this review helpful

This hotel is in a great location. But that's where it ended for me. The "internet access" advertised on the website when I booked my room meant using a phone line for dial-up. The down duvet covered bed was a blanket with 2 sheets on either side of it. When I asked the concierge to help me get tickets to... more

Reviews of The Metropolitan Hotel

( 1-10 of 134 )
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The Metropolitan Hotel Address

108 Chestnut St., Toronto, Ontario M5G 1R3, Canada