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Saint Lawrence Residences & Suites


137 Jarvis St, Toronto, Ontario M5C 2H6 , Canada
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Reviews you can trust

72% Do not recommend
2.0 of 5 stars 15 reviews
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By trip type
All (15)
[ Date ] [ Rating ]
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1 of 5 stars
Opava
2 Jul 2009 | Trip type: Business, Solo travel
1
person found this review helpful

This place is not the hotel but a hostel. If you take up with that you ok. There was missing button on air conditioning in my room but I had no chance tell it to the manager - he never appeared in the office. The blanket was quite ugly but fortunately bed sheet was enough because night was hot. Carefully... more

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4 of 5 stars
Toronto
8 May 2009
1
person found this review helpful

A good place for people just arriving to toronto with no clue of what to do with themselvees; very centric place minutes away from anywhere by walking and seconds away from the streetcar/TTC (Toronto Transport Comission). the common area is hardly used by some sociological, personal reason, but you are free to use it to you desire and it's very... more

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1 of 5 stars
Ontario
16 Aug 2007 | Trip type: Friends getaway
6
people found this review helpful

Worse place I have ever stayed in my life. What a dump. I do not even classify this as a hotel, suites or residence for that matter. The owner guy was rude not understanding at all. The place is very ghetto to say the least. I recommend to any and all people to stay away from this place if you... more

Management response from
MOE ASLAM, PROPERTY MANAGER

Usually when some one leaves extreme remarks, we know from the text, who the person is. You! ....We have no clue. Either you have never been a guest and grudging on behalf of someone else. Whatever are your reasons, let me tell you something, no one gets rude for no reason. If you push anybody to extreme, then be prepared...

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1 of 5 stars
Toronto,Canada
11 Dec 2006 | Trip type: Business, Family
6
people found this review helpful

Never ever give your credit card information to the owner of this crappy hotel. He will rip you apart! He charged me 100s of dollars claiming telephone charges !!! He is extremely rude and has no professionalism what so ever. He doesnt hesitate to hang up on you, if you try to ask for justification. He will charge you for... more

Management response from
MOE ASLAM, Property Manager

There are some people who will never be happy. You demand, not request, unreasonable things be done for you. You don't to pay after using the services. You call asking to look around for your husband, on the property, just because he did not answer you phone calls. Then you make long distance calls, knowling fully well, it is only...

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1 of 5 stars
Atlanta
27 Nov 2006 | Trip type: Solo travel
5
people found this review helpful

Do not book with this hotel unless you can handle very rude and unprofessional management. The owner/operator claims that being a small business excuses him from common courtesy and customer service but it does not. He will hang up on you. He will ignore you. He will hide behind the obnoxious “legal terms and conditions” and do everything in his... more

Management response from
MOE ASLAM, PROPERTY MANAGER

I guess, you are right. There is no excuse for being rude and discourteous, neither is being a small business. In fact, no business can survive with such attitudes with anyone. Online booking is great convenience. You will also agree, it brings lots of abuses, and fraudulent uses. Every online business has to represent accurately, especially if they accept credit...

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4 of 5 stars
Birmingham, England
3 Aug 2006
1
person found this review helpful

Me and my girlfriend stayed at the St. Lawrence for 4 nights in July 06. The Location of the accomodation was great and within easy reach of all the attractions Toronto has to offer. The room we stayed in was very small, with one double bed, cable tv, refigerator and air conditioning - but there was little space for us... more

Management response from
saintlawrence, Property Manager

Thank you for sharing your good experience. Having read your comments, I would like to add, next time try one of our SUITES. Suite are almost 60% larger, have private bathrooms, shower & kitchenette. Great thing is the price is only 20 - 30% more. For under $150 it is a great deal in Downtown Toronto.

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1 of 5 stars
Worcester, MA
1 Aug 2006
5
people found this review helpful

I had booked a room at this particular hotel through hotels(-) and after reading all the reviews cancelled it the very next day well in advance to what hotels(-) 's cancellation policy is, yet the manager had charges me $700 dollars to my credit card. Now I have disputed the charges with my card company. I am seriously thinking of... more

Management response from
saintlawrence, Property Manager

I am sorry to hear about your experience. I don't wish to teach you the law, or tell you about your responsibilities, when you are making an online booking. However, you create a legal and binding contract, when you click on, " I have read the terms and conditions, and agree with the conditions". No one but you make that...

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4 of 5 stars
HOUSTON, TEXAS
5 Feb 2006
4
people found this review helpful

What a hidden gem. I was looking for budget place to stay in downtown Toronto and came across this place. The prices were good, the location was excellent. I booked a deluxe double room, for me and my girl friend. The room was small, but comfortable. It had a TV, fridge, and even a microwave oven. Microwave really came in... more

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1 of 5 stars
Toronto, Ontario, Canada
11 Nov 2005 | Trip type: Business
14
people found this review helpful

My sister-in-law and her fiance rented this "hotel" (which is really a seedy hostel). They were there a week until the guy wanted to suddenly charge $100 a night for such a dumpy room. He also owes them money for deposit and wouldn't return it. There is also no way of contacting guests. We were desperately trying to reach them... more

Management response from
MOE ASLAM, GENERAL MANAGER

First of all I’d like to thank the writer, though according to him he was never a guest at this property. Having said that I acknowledge, partially what he described is true. We are a small property, and I answer for four companies, especially after hours, when the calls are Call Forwarded to my cell phone, it is impossible for...

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1 of 5 stars
Detroit
18 Oct 2005
18
people found this review helpful

I booked what I thought was a great "hotel" deal on Expedia and when I found out that it was a hostel,(on the internet), I tried to cancel the reservation. Expedia told me to take it up with the 'hotel'. I called the place and a man answered the phone,"Hello?" I asked where did I call and the man rudely... more

Management response from
MOE ASLAM, GENERAL MANAGER

Our affordable accommodations consist of; rooms with shared washrooms, and suites with private washrooms and kitchenette. We make every effort that the information is full and complete at the site, when a prospect is looking to book a room. A guest must also agree to our cancellation policy, to be fair, we only request the payment information, after they agree...

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Saint Lawrence Residences & Suites Address

137 Jarvis St, Toronto, Ontario M5C 2H6 , Canada
Toronto Speciality Lodging Saint Lawrence Residences & Suites
2.0/5.0
15