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Mary-am Hotel North York Reviews, Toronto

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Mary-am Hotel North York

170 Willowdale Ave, Toronto, Ontario M2N 4Y6, Canada (Formerly Willowdale Inn)
Hotel amenities
Mary-am Hotel North York
10 traveller photos
Ranked #108 of 138 hotels in Toronto
3.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    3
    6
    2
    5
    5
Date Rating
NEW YORK
1 review
1 helpful vote 1 helpful vote
“hi there..my last stay”
4 of 5 stars Reviewed 24 April 2013

I stay here often for business. They recently added a travel agency inside the Hotel. I think it's also called "Mary-am" - could be helpful to anyone who still goes to a travel agency.. The Hotel itself is very clean and the service is quite good.

Was this review helpful? Yes 1
Ottawa, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Horrible service”
2 of 5 stars Reviewed 29 November 2012

The reception service was horrible. I wrote an email to the hotel a few days prior to my arrival to inform them of our late arrival and that we would like to have a parking spot held for us. The hotel wrote back to us saying that we don't need to worry as there will be plenty of parking space.... More

Was this review helpful? Yes 3

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Miami, Florida
2 reviews
1 helpful vote 1 helpful vote
“pleased with the renovations”
4 of 5 stars Reviewed 9 March 2012

I stay here often for business, during my last stay I noticed they had finished renovations that seemed to be in the works a while. I enjoyed the new duvets, there was a large LCD television set, mattress was very comfortable, breakfast menu had been upgraded without the price changing, service was great as always, I just wished they would... More

Was this review helpful? Yes 1
Gatineau, Quebec, Canada
1 review
“enjoyed my stay”
4 of 5 stars Reviewed 27 January 2012

Very friendly and helpful reception; clean and quiet rooms; excellent location and easily accessible to main streets and transitway

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Ottawa, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Did Not Enjoy”
1 of 5 stars Reviewed 22 December 2011

We stayed at the Maryam Hotel North York over the Thanksgiving weekend. We found the hotel to be loud, the parking poor and the room was not clean. We will never stay there again.

Was this review helpful? Yes 1
See 2 more reviews by Colin R for Toronto
David B, Public Relations Manager at Mary-am Hotel North York, responded to this review
28 December 2011

Dear Colin, Thanks for sharing your feedback with the Trip Advisor community. We have just recently completed extensive renovations at this location and hope you will consider staying with us again, maybe you can share your thoughts with us on the renovations! Best, David More

Barrie, Canada
1 review
1 helpful vote 1 helpful vote
“Great Location!”
5 of 5 stars Reviewed 8 December 2011

Very friendly and helpful reception; clean and quiet rooms; excellent location and easily accessible adjacent coffee shops and restaurants. (I've stayed at this hotel on several occasions in the past, but now they renovated the room and it is very convenience for us ). I had a very good breakfast in the room Only suggestion is to request a serving... More

Was this review helpful? Yes 1
David B, Public Relations Manager at Mary-am Hotel North York, responded to this review
28 December 2011

We are glad to hear that the renovations have had a positive impact on your recent stay with us. Now with LCD TV's, European Duvets, Bright and Modernized Suites, our Willowdale Avenue location truly represents the Luxury Maryam has been known for! Best always, David More

Trenton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Under renovations”
3 of 5 stars Reviewed 28 November 2011

Not a bad little hotel. Perhaps over rated due to renovations being done. Our room had yet to be reno so it was showing it's age but it was clean and comfortable.

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David B, Public Relations Manager at Mary-am Hotel North York, responded to this review
28 December 2011

Thanks for your review! You've brought up an excellent point, our Willowdale Avenue location didn’t necessarily require immediate renovations but we felt in order to meet our promise to guests of always providing the best service and amenities, we needed to keep that promise by giving them more than the competition for less, now that renovations have been completed I... More

Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
“Horrible”
1 of 5 stars Reviewed 3 October 2011

Room was in poor shape, hallway smelled of urine and heating/AC didn't work. Website is misleading; there is no exercise room, no free breakfast and the subway is a mile away. This hotel should be avoided at all costs.

Was this review helpful? Yes 1
Raymond3000, Public Relations Manager at Mary-am Hotel North York, responded to this review
15 November 2011

Thanks for your review. We have just completed renovating the North York branch and hope to offer our guests even better services and amenities than before. The Hotel is in fact located less than a kilometer away from the subway and our website does not say breakfast is included nor does it state that we have exercise facilities. We hope... More

Orange, California
1 review
3 helpful votes 3 helpful votes
“Worst Misleading Hotel Ever!!!”
1 of 5 stars Reviewed 14 June 2011

This hotel is the worst and dirtiest hotel I have ever been to. The room had bugs everywhere, the sheets were dirty and crumpled, nothing works in the suite, and the service was beyond terrible. The pictures I saw were absolutely misleading as the room looked nothing as expected. There werent even any amenities in the hotel, I couldnt get... More

Was this review helpful? Yes 3
Raymond3000, Public Relations Manager at Mary-am Hotel North York, responded to this review
12 November 2011

We are truly saddened by such untrue comments. Our property is Triple Diamond rated and inspected regularly by CAA. All services and amenities listed on our website are guaranteed to be available to guests. Photos are very recent and reflect the Hotel accurately. Customer Service is of utmost importance to us, a Manager is present at all hours and is... More

Philadelphia, PA
2 reviews
Reviews in 2 cities Reviews in 2 cities
“I Stayed For Business”
5 of 5 stars Reviewed 5 April 2011

Spent two nights here while on business trip. The Maryam is a nice business class hotel with suites. I enjoy the comforts and the service was very good. The staff went out of the way to make you happy. We didn't spend a lot of time at the hotel because of our business commitments, but what I saw was all... More

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Additional Information about Mary-am Hotel North York

Address: 170 Willowdale Ave, Toronto, Ontario M2N 4Y6, Canada (Formerly Willowdale Inn)
Region: Canada > Ontario > Toronto
Amenities:
Business Centre Free High-Speed Internet Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #108 of 138 hotels in Toronto
Price Range: ££
Official Description (provided by the hotel):
NOW RENOVATED! Maryam Hotel North York is a Triple Diamond rated Hotel located near Yonge & Sheppard on Willowdale Avenue. The Hotel consists of Bachelor, One & Two Bedroom Suites suitable for Business or Leisure. Join us for a safe, private and comfortable stay. With many thoughtful amenities, the best possible rates and amazing service, your Satisfaction is Guaranteed! ... more   less 
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Mary-am Hotel North York
170 Willowdale Ave
Toronto, Ontario M2N 4Y6
Canada
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    4.0 out of 5, 1 review
Mary-am Hotel North York
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