The Hotel is need of up-dating badly... The room was substandard to say the least, and was the Executive suite (which was a joke at the best). There were handles missing from the furniture, the bathroom sink was cracked and had chips in it, the toilet was leaking and the were stains on the floor showing where the leak was,... more

We were dismayed at the service this hotel provided to our group on January 26th. First let us begin by stating that the staff tried their best, under the circumstances, to provide decent services; but it is our feeling that the hotel is understaffed and cannot handle the business of a full hotel. We were also dismayed that the manager... more

Well how do I start ok showed up at the hotel and the front desk fought me saying my room was not paid for. Reception well we thought that it was going to be the best part of the day other then the food it was terrible staff was rood not wearing the right dress code,rolling there eyes when asked... more

The rooms are starting to look dated. Location is nice but since it was raining we didn't take advantage of walking along the harbour. The dining room service was some of the worst we have ever had. My husband left and went to his room. The food was quite good but it took over 2 1/2 hours for our meal... more

Best location in Summerside! Shopping area boardwalk is across the street. Our room was clean and the bathroom was spotless. In-room movies are free which was a pleasant surprise. Indoor swimming pool area is functional. I would stay here again! more

Good location, nice room, large, clean, but over priced for what you get. Staff very helpfull. Restruant has good food but service is sloooooow. We waited for 45 minutes after the waitress took our order. Only two other tables were occupied. more

Clean and big rooms....Nice location...great perks. The staff was great. They even let us stay in the pool an hour extra! Will stay again! more

Stay here whenever I can for business and pleasure. Without a doubt the best place to stay in Summerside but sometimes hard to book as they have filled up. The 1-800 reservation line can be a long wait so I always call direct. Restaurant is Ok but I usually eat up the street at "Two Brothers". The Quietest rooms are... more

I was in Summerside for a convention in May.The service at the Loyalist was Excellent.... Nice pool.... Clean well appointed rooms....Knowledgable friendly staff. I even stayed a couple of extra days. I certainly would return. more