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Comfort Inn Laval

2.0 of 5
2055 Autoroute des Laurentides, Laval, Quebec H7S 1Z6, Canada
Hotel amenities
Comfort Inn Laval
Ranked #9 of 13 hotels in Laval
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29 reviews from our community

    Trip type
Traveller rating
    5
    6
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    5
    6
Date Rating
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW via mobile

Just a hotel. More of a stopping over place. No elevator? Lots of tour bus stop here. So people just sleep and go. Front desk people were ok. The resturant has a killer pizza & the beer is ice cold. Lots of shopping close by.

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Roanoke, Texas
1 review
1 of 5 stars Reviewed 12 March 2013

This hotel is the worst place to stay. They are so rude to you and they have false advertising. We bought a room on their website and when we checked in the room we were in was not the room we were promised. Then they double charged us when we moved in to a different hotel and they didn’t do... More

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Travellers are raving about these Laval hotels

Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 27 February 2013

good price, but once I checked in and saw the room, I found hairs on th bed cover and it was not so welcomed..:( still, the bed was comfortable, the oom was quiet :) If the room was more careful o clean, this place is good to stay:) reasonable and convenient :)

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Toronto
Top Contributor
68 reviews 68 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 16 December 2012

We stayed here for 3 nights in December. The rooms are inexpensive $100 including taxes per night. We had 1 queen bed and a pull out but I would recommend getting a 2 bed room. You get what you pay for. For the price it is fine but keep in mind that there are 2 floors of rooms and no... More

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Patricia A, General Manager at Comfort Inn Laval, responded to this review
17 January 2013

While we are disappointed to hear that despite the good service and location our property was just not a match for you, we do appreciate hearing your feedback. Your comments help us to increase our learning and give us the opportunity to review our standards and levels of service. More

Toronto, Canada
1 review
2 of 5 stars Reviewed 1 September 2012

The hotel is understaffed at the front desk. It takes too long to get anything done.We had to wait for half an hour to get the keys programed. There was always issues with the card keys not working and needing to be re-programmed.The management need to add more staff at the front desk at peak hours in the day.

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Patricia A, General Manager at Comfort Inn Laval, responded to this review
7 September 2012

I apologize if you had to wait at the front desk to program your key card and I will make sure that this situation won't happen again. We are also very sorry for the inconvenience cause by our key cards. The hotel made a capital investment in this key card technology, and occasionally the key cards can be unreliable when... More

Orillia, Ontario, Canada
1 review
4 of 5 stars Reviewed 27 July 2012

Great price, great service, clean(ish) rooms (there was a build-up of dust behind the tv stand, and under the bed) but aside it was just what we needed. A good night sleep without worrying about bed bugs! The ladies at the front desk were awesome! They didn't make me feel like an idiot because I wanted to check the room... More

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Patricia A, General Manager at Comfort Inn Laval, responded to this review
30 July 2012

Glad you enjoyed your stay with us and we appreciate you taking the time to share your experience on TripAdvisor! More

Niagara Falls, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 22 December 2011

Was promised a pet-friendly and non-smoking room. Received the former, but not the latter-- room was full of tobacco smoke. Staff, when confronted by this, admitted that Comfort Inn has a policy of putting all pet-accompanied guests in smoking rooms -- so the non-smokers won't be 'exposed to allergic materials'. Har, as if smokers don't also have allergies, because they're... More

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Patricia A, Manager at Comfort Inn Laval, responded to this review
16 January 2012

We are sorry to find that your room was not up to your expectations. We just convert those rooms to non-smoking rooms and we will make sure that they are smoke free for your next stay. I will like to confirm that the Comfort Inn Laval offers smoke free room for customers with pets. Thanks you again for helping us... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 August 2011 via mobile

Great stay for travelling on a budget! This hotel is nice, clean and quiet. If you want to visit Montreal and not spend too much money on the hotel, this one is perfect, and just about 20 min drive from Vieux Montreal. Parking is free, there is also free wifi in the guestrooms. The staff at the front desk is... More

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Management response:
30 September 2011

Thank you for your complimentary review of the Comfort Inn Laval. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future. More

Coquitlam, Canada
1 review
1 of 5 stars Reviewed 4 July 2011

i BOOKED this hotel online13 hrs before I arrived & asoon as I got there I was glared at by some behind the desk insainly rude employee. I called before I left for my trip The guy I spoke to on the phone seemed nice and said he was going to give me a deal for 129.99 + tax for... More

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Management response:
6 July 2011

Regarding your concerns about your rate, the Comfort Inn Laval strives to have the most cost effective room rate available at all times, and automatically adapts your rate to current market demand. The dynamic pricing strategy uses the "Best available rate" so we give all potential customers the same price for a given period of time, to ensure customers are... More

Tega Cay, South Carolina
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 14 July 2010

This hotel is very close to the highways, shopping and dining. It is competitively priced with others in the area. The hotel is clean, the staff is friendly, the onsite restaurant is good, and the beds are very comfortable. My only complaint would be the charge to use the computer with printer in the lobby. Not the Ritz-Carlton, but highly... More

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Comfort Inn Laval
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Additional Information about Comfort Inn Laval

Also Known As:
Comfort Inn Laval Hotel Laval
Comfort Inn Laval Hotel
Laval Comfort Inn
Address: 2055 Autoroute des Laurentides, Laval, Quebec H7S 1Z6, Canada
Region: Canada > Quebec > Laval
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #9 of 13 hotels in Laval
Price Range: ££
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
119 rooms available with 2 doubles beds or with a queen bed and a pull out sofa. Free Wireless internet, free parking, free local calls and newspapers. Rooms with coffee maker, hair dryer, iron and board. All rooms are equiped with 32in LCD television. Restaurant Graffiti on site. We offer a warm ambiance and a great customer service. We are close to various restaurants, parks and shopping malls. Carrefour Laval with over 550 stores is situated a street away from the hotel. Centropolis, Cosmodome space camp and SkyVenture are minutes away. Downtown Montreal is only 20 minutes away from our hotel by car. You can also get downtown via the metro Montmorency in 30 minutes. ... more   less 
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Comfort Inn Laval
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