Spent three nights at this hotel on my recent business trip in July 2009. Well located for my business meetings in Mirabel, Laval and Montreal. The hotel is far from downtown Montreal and traffic is horrible if you plan to commute back and forth. But as a business hotel, perfect. Got a room for under $100/night. However, the breakfest was... more

My husband and I decided to try this hotel regardless of the bad ratings. We were travelling with our 7 month old son and when we got at the hotel the receptionnist was really greating. The rooms were very clean......but a bit outdated. The location was fairly close to the mall. We had a free continental breakfas, which was great.... more

I recently stayed at this hotel. The hotel is not as close to the main mall in Laval such as other hotels in the area. And the manager was not able to provide me adequate service. For example, he was not wishing to honour my RaceFan discount rate. My room was not ready for check in. And the continental breakfast... more

Hotel wasn't bad. Room was clean and fairly new. Pool seemed good, but we didn't try it out. Continental breakfast was ok. There were lots of small kids running around making a lot of noise. The biggest problem was the manager, upon checkout refused to honour our CAA card for the 10% discount that he himself had mentioned when we... more

After two cheap motels, this hotel seems to me a grand hotel! I didn't pay so much for a good service, a very clean room and a good breakfast. We stood here only for one night and I haven't tried the pool and the rest of the services, but the people at the front desk were very friendly and useful... more

My wife, our two kids, and I, stayed at this hotel on Aug 1, 2007 and left on Sept 1, 2007. There is no way that this hotel is a three star hotel compared to the close by Hilton and the Hampton’s. In our room there was no refrigerator, the bathroom was small, not clean, and there was mildew covering... more

Having stayed with Bestwestern for most of our Canadian vacation, this was our worst experience. First location made it quite difficult to access, and also its location was quite disappointing. Next due to errors on their website some facilities were not available, i.e. guest laundry facilities - so we had to get some laundry done out and this was itemised.... more

I was upgraded from a standard room, to what I believe was a business room. It was clean, comfortable and in excellent condition. The room had a large work desk, mini fridge, coffee maker and high-speed wireless internet. The gentleman that checked me in was pleasant. The hotel also had an on-site restaurant. As far as I could tell, there... more

I visited this hotel last year, loved the staff, price was great, great location and property very clean. This year we had a family reunion at the Best western Chateuneuf Laval and the hotel looks great. Its been renovated and looks really classy. My entire group (family of 25) would definatly recomend this hotel. We had a great price ($99)including... more