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Great hotel...very comfortable and affordable....probably the best "bang for your buck" in the downtown core. Would recommend this to everyone !! Ppl were pleasent and very helpful !! Ciao J more
Stayed here one night because Hilton Bonaventure was full. The check in staff were lackluster and didn't recognize me as a Hilton Diamond though I did receive a breakfast chit which I didn't use. I was given what appeared to be a room for disabled persons and wasn't informed of it. With me you get one chance to get it... more
Thank you for choosing our Hotel for your recent stay in our city. Our apologies if we failed to mention to you upon registration that the only rooms available to you were the accessible room types; which where designed to be used by regular guests, seniors and physically challenged patrons as well. For overall guest connivance Hilton Garden Inn operates...
We paid about CAD 185 plus taxes, but ended up booking rather late for a large conference that probably filled many hotels, so we weren't TOO unhappy about the rate. And the room was nice, clean, modern, with comfortable beds and a very comfortable chair at the desk. Large, flat screen TV. Problem with shower's wate pressure/water heat was fixed... more
This is a new Hilton and the hotel is in great shape. Service was excellent and more attentive than at most Hilton Garden Inns in the US. Parking is under the hotel and was about $20 CAD per night. It's on rue Sherbrooke and is in a good location for exploring Montreal. The block or two surrounding the hotel is... more
Thank you for choosing our hotel. In answer to your question, the reason guest room keys are required to operate the elevator is a security reasons. This allows only registered guest to use elevators and avoids any undesirables’ access to guest room floors. Once again thank you.
5th time visiting montreal, have stayed at 3 different hotel chains but this time we selected the Hilton Garden inn. The best choice we could have made. The rooms were spacious and the beds amazing we have even contacted the hotel for a contact to buy one for home. The Hotel was very clean and the staff made us feel... more
Stayed in Montreal a couple of nights during a fly drive around Lake Onatario and the St Lawrence River. Eventually arrived at the Hotel after terrible traffic along Sherbrook Street and the check in was very smooth if a little rushed, given key and pointed towards the car park. The room was large and the bathroom was spacious, very clean... more
We are extremly baffled by your comments made on our food and beverage facilities. Our food and beverage facilities have a higher than average repeat clientele many of which are patrons from the local area, as is apparent when dining with us. The above is a compliment to our facilities as locals have a great variety of restaurants to choose...
The hôtel is very nice, clean and the staff is very friendly! Everything was perfect except for the beds. DON'T sit on the bed too hard because you could break a bone. It's a shame because we slept at Hilton's lots of time and the beds are usually very comfortable. But the hôtel is still nice! more
Thanks for your review. I think you did not read the comfort guide explanation sheet that was on your bed. We have an ajustable bed system called garden sleep system. The Garden Sleep System One of the most comfortable beds you will ever experience - providing the perfect balance between comfort and support. • This revolutionary bed is created from...
I Stayed at the Hilton Garden Inn Montreal, last weekend. Fausto, Bellman knows the city as his recommendation where accurate and helpful. The hotel is new, the rooms are modern and super clean; the order less than rare! The walk in shower booth was great as it was easy to get into. The pool and gym is great, the views... more
This was the second time we have visited Montreal for a two-night mini-holiday as we love Montreal. After a lot of research online (love Trip Advisor!) we chose the Hilton Garden Inn. Being the Hilton name and not a cheap room, we expected a lot. First, the room itself was lovely, modern and very very clean. The staff were helpful... more
Thank you for choosing our hotel for your recent stay, we are concerned about your comment indicating GM calls all guest as seen on internet site. None of the sites we are responsible and have created indicate the above; as this is an impossible service to provide in an operation that functions 7/7 365 days per year for one person....
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