Thank for your comment. We pride ourselves with many of the aspects that you mentioned in your review. Our location is very convenient since it is in the heart of Montreal, close to various attractions and public transportation. We also enjoy building relationships with our guests, which helps us offer exceptional service to everyone so that they can take full... More

Thank you for your comment. And you are correct to mention our location. We are situated in the heart of downtown, walking distance to shopping areas, restaurants, and various museums. The subway system is around the corner to access other areas of Montreal. As you mentioned, as a Residence Inn, our rooms have kitchens and living areas. Our hotel will... More

Thank you for your review. The hotel is in a great location; close to many attractions, restaurants and shopping areas and minutes away from public transportation. We also take pride in ensuring that all our rooms surpass standard cleanliness conditions because we know this is important for all our guests to have a comfortable stay. We are glad to hear... More

We appreciate you taking the time to write a review for our hotel. We are happy to announce that our hotel will be undergoing major renovations later this year and we intend on addressing many of the issues that were mentioned in your comment. The layout of both the bathroom and the kitchen will be improved as well as the... More

Thank you for your review of our hotel. The hotel is currently taking advantage of being in a renovation year to test the preferences of guests toward many different aspects of the breakfast, including the tableware. The only way to run this test effectively is to run it for the whole year to be able to collect enough data to... More

Thank you for your review. Yes, we are very close to McGill University, as well as walking distance to the underground shopping, the business district, many restaurants, and the public transit system. The parking garage that is close to the hotel is currently undergoing renovations but once this is complete, the parking situation will be much more convenient. We hope... More

Thank you for your comment. I believe you stayed at the Marriott Residence Inn Westmount due to some of the characteristics that you mentioned in your comment. We are also a Marriott Residence Inn but we are located in the heart of downtown Montreal close to the underground shopping, various restaurants, and the business district. We are also a Marriott... More

Thank you for your comment on our hotel. We would like to note that all Marriott Hotels in North America are smoke free and there is a $250 cleaning fee for those that do not follow this policy. When this happens, the entire room is thoroughly cleaned and the drapes are changed. We want to apologize if this did not... More

Thank you for your comment. As you mentioned, we are a short walk from the university and we are one of McGill’s preferred hotels. Our location is also quite practical because we are right in the center of the city and there is a metro station right around the corner that can take you to various locations around Montreal. We... More