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Le Nouvel Hotel & Spa

3.0 of 5
1740 Bld Rene Levesque West, Montreal, Quebec H3H 1R3, Canada
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Ranked #76 of 168 hotels in Montreal
3.5 of 5 stars 244 Reviews
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244 reviews from our community

What travellers say about this hotel
  • Very nice(7)
  • Negative reviews(4)
  • King bed(4)
  • Catherine street(4)
  • Front desk staff(3)
  • Few blocks(3)
  • Friendly and helpful(3)
Traveller rating
    46
    82
    56
    26
    34
Only show reviews for Family (26) | Couples (74) | Business (35)
Date Rating
imad_kaddouh
Ottawa
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 17 February 2012 NEW

The location is perfect, one or 2 blocks away from st-catherine and not too far from the Bell Centre. Check in was swift and easy, the room we booked was great, very large and clean. Had a bit of a hickup at the restaurant paying the bill which was a bit annoying but was dealt with as quickly as possible.... More

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Le Nouvel Hotel Management, Manager at Le Nouvel Hotel & Spa, responded to this review
20 February 2012

Thank you for your comments. We are glad that you had an enjoyable stay with us and are looking forward to welcome you again soon. More

Clarissa S
Oakville, Canada
1 review
4 of 5 stars Reviewed 16 February 2012 NEW

We stayed and held a training conference at the hotel and found the staff professional and helpful. We will be returning again for another conference in a couple of months. More

Was this review helpful? Yes
Le Nouvel Hotel Management, Manager at Le Nouvel Hotel & Spa, responded to this review
17 February 2012

Thank you for your comments. We are looking forward to welcome you again in a few months at Le Nouvel Hotel & Spa, for your next meeting. More

ITA_And_RE_a
Reggio Emilia, Italy
Top Contributor
279 reviews
58 helpful votes
3 of 5 stars Reviewed 11 February 2012

Spent one night there. Had to wait fifteen minutes for our room. The room was clean. The bed comfortable. It was a little far from where we wanted to go but close to the main strip, with many restaurants, bars, and stores. More

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Le Nouvel Hotel Management, Manager at Le Nouvel Hotel & Spa, responded to this review
15 February 2012

Thank you for your review. We are looking forward to welcome you again on your next trip to Montreal. More

Nana M
Bamako, Mali
1 review
5 of 5 stars Reviewed 7 February 2012

Had a great experiecence, employes are very profesional and always ready to help specialy the house keeping service. I recommended and I will return for sure, More

Was this review helpful? Yes
Carlos Solomon, General Manager at Le Nouvel Hotel & Spa, responded to this review
9 February 2012

Thank you for your review. We are glad that you enjoyed your stay at Le Nouvel Hotel & Spa and are looking forward to welcome you again on your next trip to Montreal. More

carla z
New York City, New York
1 review
5 of 5 stars Reviewed 6 February 2012

Had a wonderful experience. Staff very polite and helpful. Would definetly go back..100% recommended More

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Carlos Solomon, General Manager at Le Nouvel Hotel & Spa, responded to this review
9 February 2012

Thank you for your comments. We will share your positive experience with our entire team and look forward for your next stay at Le Nouvel Hotel & Spa, Montreal. More

stetoscope s
Toronto, Canada
1 review
1 of 5 stars Reviewed 1 February 2012

Unprofessional night staff that appears to me have no even basic training in hospitality services. I was utterly surprised/amazed by the way I was treated and looked after during the process of checking in and getting in the room. When I was assembling the cribs for my two little ones, one of the crib fell apart and broke. When, I... More

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LeNouvelHotel andSpa, Director of Sales at Le Nouvel Hotel & Spa, responded to this review
3 February 2012

Thank you for your review. We are disapointed that your experience was not up to your expectation, and have noticed that you have already share it with one of our Manager. We will ensure that the proper action will be taken to avoid this problem to be repeated in the future. More

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bin_there2
Ottawa, Canada
2 reviews
5 helpful votes
1 of 5 stars Reviewed 3 January 2012
5
people found this review helpful

I stayed and wont return to this hotel, I have been employed by other hotel chains with "much" higher standards but thought I would try this hotel after listening to what the gentleman told me about the room when I first booked it directly with Le Nouvel. Most important part of a room is the mattresss and whan I lifted... More

Was this review helpful? Yes
cedric666
Senior Reviewer
7 reviews
13 helpful votes
1 of 5 stars Reviewed 11 December 2011
3
people found this review helpful

The hotel has a good location however don't expect to sleep before 2 am! We stayed friday and saturday night and the hotel was having big party on ballrooms few floors below us. The walls were almost shaking. Called the lobby and they said it was usual this time of the year!!! The room was ok but the we couldn't... More

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Benton Y
Toronto, Ontario, Canada
Reviewer
3 reviews
3 helpful votes
3 of 5 stars Reviewed 2 December 2011
1
person found this review helpful

They recently renovated the lobby and concierge area so don't let that fool you to thinking the rooms are just as nice. The rooms and hallways need a major update, for a big city like Montreal this is not what I would expect from even a 3* hotel. Walls are paper thin, and carpets look old and more stained than... More

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travelhappy97
New York, New York
Senior Reviewer
6 reviews
3 of 5 stars Reviewed 29 November 2011

We stayed in this hotel last weekend for one night. The hotel has a nice location, near to the Eaton Shopping Mall and not too far from old town Montreal. It has a nice lobby and helpful staff. The rooms are large. only complain that we have is that the room floor wasn't very clean. The white socks turn to... More

Was this review helpful? Yes
LeNouvelHotel andSpa, Director of Sales at Le Nouvel Hotel & Spa, responded to this review
30 November 2011

Thank you for your review. We have forwarded your comments to our Housekeeping Manager for follow up and hope that we will have the pleasure to welcome you again soon. More

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Le Nouvel Hotel & Spa Also Known As

  • Le Nouvel Montreal
  • Montreal Le Nouvel Hotel
Address: 1740 Bld Rene Levesque West, Montreal, Quebec H3H 1R3, Canada

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Le Nouvel Hotel & Spa
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