This hotel presents itself so differently from their website and their brochure- very decieving- with its well presented pics in the website and the brocure . As soon as we arrived at the hotel- there were 3 buldozers in front of the hotel- and a full construction site next to its entrance- a very welcoming site in-deed.We arrived at the... More

Enjoyed 2 nights last week while on business in Montreal East. Good access off Sherbrooke St. Est and several decent restaurants located within 10 minute walk. Hotel restaurant good quality but typically over priced for convenience. Stayed in room on 6th floor which has been renovated to a Euro style recently. Enjoyed an amazing sunrise to the east in the... More

Stayed here because of its proximity to the Biodome + the free shuttle to same. Check in was drawn out - but as it turned out it was because the first guy we dealt with was a moron. The 2nd, and rest of the staff was dealt with were smarter and more professional (in fact we were even able to... More

We were 2 families with young children. Friends of ours had been at Hotel Universel Montreal a couple of months prior for a swimming competition and recommended it. We were very happy with our stay. Hotel location was great as we expected, on Sherbrooke street just 4 – 4 ½ miles to downtown. We were there to visit the close... More

We had booked a non-smooking room, with wireless internet included (as it is stated on their website). When we arrived there, our room had a strong smell of cigarette smoke, and no wireless. We were told internet was down for the whole hotel and that it would be back up in half hour, but we never got access that evening.... More

Very good hotel friendly staffs gym was good and the pool very good .......... I would recommend to everyone ........... My room was superior room More

We have stayed here with our family of 5 (3 kids between 12 and 14) for 1 night, 2 rooms. I had chosen this hotel because it is adjacent to the olympic stadium. The hotel is part of the past glory feeling you also get when visiting the Olympic park; I bet there has been no investment in the rooms... More

I stayed here in late March and had the displeasure of being put in a room with a bed bug infestation. I have stayed in 2 star hotels in developing countries and had a better experience than this. The carpets and bathrooms were filthy! Please, if you wish to avoid bed bugs DO NOT STAY HERE. My body is now... More

Arrived at the hotel, quick check-in. Went up to the room, and as always, did the bed-bug test, and for the first time ever, got a strong indication of infestation of bed-bugs. (For those who do not know - get rid of the bedcovers all the way tot he mattress, and check for blood residues in or around the piping... More