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All 170 Montreal hotels

Hotel Universel Montreal

3.0 of 5
5000 Rue Sherbrooke East, Montreal, Quebec H1V 1A1, Canada (Formerly Hotel Auberge Universel)
Hotel amenities
Hotel Universel Montreal
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42%
Ranked #94 of 170 hotels in Montreal
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86 reviews from our community

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Date Rating
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 8 June 2013 via mobile

Nice staff, clean spacious room. The only hotel in the area that I found for <$250. Short walk to metro, Biodome and Planetarium. Free parking and reasonably priced breakfast. But alas the new room we were assigned, while clean and spacious, did not have a functioning hot water unit in the shower.

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Gatineau
1 review
5 of 5 stars Reviewed 3 June 2013

We are from Gatineau and were in need of making a choice for our regular stays starting summer 2012. Having wasted money on unworthy hotel rooms, we decided to shop around. After carefull study of price, ammenities, service, cleaness, etc, my husband and I have selected the Hotel Universal for our schedules stays in Montreal every second week-end for our... More

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DorianaFrancis, Interim General Manager at Hotel Universel Montreal, responded to this review
6 June 2013

Hello Josee M., We are absolutely delighted to hear that you have chosen Hotel Universel as your pied à terre when visiting in Montreal. We thank you for your great review and kind words regarding Michael and Laurie.Please rest assured that we will inform them of your wonderful comments. Once again thank you so much and we look forward to... More

Ottawa, Ontario, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 2 June 2013

We needed a place to stay in Montreal early Saturday morning, and this hotel was willing to check us in at 7am. The front desk clerks were very helpful when Hotels.com repeatedly didn't submit our information. Our room was very nice and clean - my only minor complaint was that we were close to the lobby, and at check-out/check-in time,... More

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Ottawa Valley
1 review
1 of 5 stars Reviewed 22 May 2013 via mobile

Terrible service. We are under a boil water advisory in Montreal right now. "Management has decided that they will not provide guests with complimentary bottled water to brush their teeth". Sone guests are children. How much does bottled water cost? How much will a lawsuit cost if someone gets sick? We cannot BOIL water in a hotel room. As someone... More

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DorianaFrancis, Guest Relations Manager at Hotel Universel Montreal, responded to this review
23 May 2013

Dear Guest, We sincerely apologize for the misunderstanding regarding the water advisory situation. Our customers safety is always our first priority and we would never do anything to endanger their lives. The situation has been rectified and free bottled water has been made available to all our guests. As confirmed by the city of Montreal, the water has not been... More

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Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 19 April 2013

This hotel is really good, very clean and comfortable. We stayed at an area that had recently been refurbished, so the room was brand new, the toilette had been redone and was very modern and trendy. We took a walk in the hotel and noticed other floors such as the first floor were not redone yet, and therefore looked pretty... More

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See 4 more reviews by Priscila S for Montreal
London, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 17 April 2013

This hotel is ideally located for events in the Big O, Saputo Field, shopping in Anjou and the Arboretum in the east end of Montreal. It is not far from the Metro by which you can access most other parts of this wonderful city. It is reasonably priced but unfortunately could use some modernizing of the bathrooms which are quite... More

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Russell
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 March 2013

Review collected in partnership with Easytobook.com

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Ottawa, Canada
1 review
4 of 5 stars Reviewed 15 March 2013

Spent 2 nights at the HUM over the march break with the three kids. Service was great and really need to mention how nice and helpful Laurie was...what a fantastic employee at the hotel! We got a 2 night deal for 2 adults and 3 kids, including 2 full warm breakfasts for 5 (eggs, bacon, etc...) and tickets for the... More

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Cookshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 12 March 2013

We choose this hotel because of its proximity to the insectarium, biodome and botanical gardens. It is also across the street from the olympic stadium. We rented a suite (room 301) and this room was very large. The main room / living room was very old looking and a bit worn out but the hallway, separate room and bathroom had... More

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See 2 more reviews by SoniaZ for Montreal
New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 14 January 2013

My family and I travel to Montreal often. We live in New York. We have many family members in Montreal and nearby in St. Leonard so we chose Hotel Universal since it was near them. On this past trip in December we got stuck in the snow storm. We lost an entire day with the family so when the snow... More

Was this review helpful? Yes 2
 
 
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Additional Information about Hotel Universel Montreal

Also Known As:
Auberge Universel Hotel
Address: 5000 Rue Sherbrooke East, Montreal, Quebec H1V 1A1, Canada (Formerly Hotel Auberge Universel)
Region: Canada > Quebec > Montreal
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #94 of 170 hotels in Montreal
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hotel Universal Montreal, rated 3 diamonds (AAA/CAA) located on Sherbrooke Street by the Olympic Stadium, Biodome, Botanical Garden and Viau Metro station. Offering 230 clean, smoke-free, spacious rooms in various categories equipped with the amenities of a 4 star including FREE wireless high-speed internet. Italian cuisine restaurant. Unwind at our Bar Lounge or enjoy our 2 HEATED SWIMMING POOLS (indoor and outdoor is seasonal). 14 Conference/ Reception halls for up to 550 people. FREE PARKING. ... more   less 
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