When I booked a room for our stay at the Four Points Hotel in Montréal, I was really excited to go there seing that I have been to the Four Points in Gatineau and was really pleased with the service. Unfortunately, I was deeply disapointed. For starters, at our arriaval, no registration card was shown to me confirming the rate... more

I say that because when I think of a 4star hotel, I think, classy, clean, modern/old world charm, bellhops, fine dining,shops etc all at the hotel I am staying at. Lately, however, I am seeing none of these standards and these hotels are still getting these high ratings. When I am searching for a hotel on line, I watch for... more

Despite this hotel's great location, I was extremely disappointed with my stay at the Four Points Sharaton in Montreal. I woke up with a number of bed bug bites the next morning, and when I alerted staff to this problem the next day by phone, there was nothing more than a simple apology offered. I travel to Montreal frequently and... more

Firstly, for the price we paid on Canadian Affiar, whatever this place turned out to be like, we couldn`t really complain. Stayed 4 nights in May and found the hotel to accomodate most of our needs. Were told on check-in we`d been allocated a suite - turned out to be a bit of an over-exaggeration, as it was still a... more

I did not pay the full price on this hotel, I used the point+cash of Starwood($45/night). I'm not sure if I would want to pay the full price next time around. I don't think it was as bad as the previous reviewed. Overall I have a good stay at this hotel. Pros: -Good Central location. -Very Comfortable bed. -Great Mont... more

I checked in to a room at 10pm only to find that the room beds were not made up and a half consumed bottle of water was on the night stand. I called down to the front desk and staff offered a new room, but no apology. Worst Starwood Hotel I have ever stayed in. Replacement room was barely adequate,... more

We travelled,with some apprehension,from Toronto to Montreal,having read the reviews of the 4 Points before we left the UK. Happy to report that,despite poor first impressions -smokers huddled outside the building-the hotel was adequate for our needs.We had previously been in the Sheraton in Toronto and understood the 4 Points to be the "poorer cousin" of the Sheraton range so... more

I am a frequent business traveler and stay at the Starwood chain often. I had never stayed at the Four Points before, but since it was a Starwood hotel, I figured that it couldn't be that bad. Boy, was I wrong!! 1. Hotel has NO room service. They have some sort of arrangement with a cafe next door and it... more

I guess I should have paid more and stay elsewhere. The hotel is in dire situation for its guests. Found a small bug clawing on a bed. Another beetle laying on the window. The hallway on the floor is grey, such a depressing theme. The elevators are very small and dirty, I wouldn't touch the buttons. The restaurant in the... more