My husband and I stay at this hotel 2-4 times a year on business. I keep wondering when we will be lucky enough to get one of the new updated rooms, especially since we are returning guests?? Who do they save them for? Again, our room looked worn out, there was mold around the tub, black dirt on the ceiling...
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Dear Dabala,
Thank you for posting your review of our property after your recent stay. These are read daily and shared with all of the departments concerned. We enjoy hearing from you!
Unfortunately, we do not have any completed guest rooms at the moment. If there were any in service these would be shared with our guests immediately. A floor...
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During the past year I have stayed in over 50 hotel rooms across Canada. This is the first room that I have stayed in at over $100 per night where the wall paper was peeling off the bathroom walls, the chrome on the faucets has worn off and the re-finish on the sink and tub are peeling. Also there are...
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Dear Don F,
Thank you for your recent review of the Delta Centre-Ville. We appreciate that after your recent stay you took the time to write and have your comments known. These are always appreciated and shared with hotel management and staff.
We realise that there may be some rooms which require some attention. To bring our property back among...
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I enjoyed my stay it was quite good and I would certainly go again
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Dear UlixesHE,
Thank you very much for posting your recent review. We really appreciate your letting us know how things went and making your comments known to all.
Your positive review was appreciated and we hope to see you again soon!
Regards,
Antonio D'Alesio
Director of Operations DCV
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Definite improvement on my previous visit last summer. This visit was at a time when it was really too cold out to go venturing from the hotel so I just made the most of my trip here, which unusually got extended to a second night as a result of my flight back to London being cancelled.
I found the front...
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Reviewed 22 August 2011
Dear Irishstandards,
Thank you for taking the time to post a detailed review after your recent stay at the Delta Centre-Ville. We welcome and encourage guests to give us their impressions, and make sure that these are shared with our collegues in the hopes of improving.
There is already a project in the works for having wi-fi available on all...
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I was booked into this hotel for a two night stay through Priceline. The staff provided us with excellent service the minute we stepped into the hotel. The room that we has was very nice, clean and spacious. The location of the hotel was very convenient as it is close to the Place Bonaventure (the station for VIA rail). I...
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Dear Raj D,
Thank you for posting your recent review! We appreciate your feedback.
Your positive comments will be shared with the front office and other service departments.
I hope others will appreciate you comments and it will help them to chose the Delta Centre-Ville.
Antonio D'Alesio
Director of Operations DCV
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I had read the reports on this Delta Hotel which highlighted its excellent location, ample facilities, and, according to many -- good service. So it wasn't really a surprise to myself or my other friends in our travelling group that we had such a superb time this past weekend. We upgraded our room to one on the 26th floor for...
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Dear butchartd,
Thank you for taking the time to write and share your opinion of your stay on Trip Advisor. These reviews are very important to us and are shared with management and staff.
I'm glad that we were able to deliver the type of service you had read about previous to your visit. There are many hotels in Montreal...
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Myself and my husband are currently staying in this hotel (I'm so annoyed by everything so far, that I'm writing my review before the trip has even ended).
Firstly, checking in to this hotel is a nightmare. The staff are rude and slow and they generally only have one person on the desk.
The rooms in this hotel are terrible....
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Dear kmgreene,
Thank you for posting your recent review and voicing your concerns about your recent stay. We truly appreciate your feedback and I hope to answer some of your concerns in the hopes you will consider returning.
We have recently had many positive comments concerning our front office staff and I was surprised to see that you did not...
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Perfect location, close to everything. Staff was pleasant and the building was very appealing, with the glass exterior elevators.
Never had to time to use the facilities, but they looked beautiful and functional.
Room was large and had a fantastic view, clean and well kept. Bed was comfortable.
Disappointed in the lack of wifi, which was my own fault for...
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Dear ubergirlcanada,
Thank you very much for taking the time to enter a review after your recent stay at the Delta Centre-Ville. Your opinions and feedback are important to us.
We appreciate your wonderful comments concerning the hotel and its location. We have already conducted a study to install wi-fi throughout the entire hotel. This is a big project considering...
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Great staff. The front desk and dining room staff are great. They are friendly and professional. Issues/concerns are typically addressed very effectively and efficiently. The hotel is conveniently located to VIA rail, car rental locations, conference centres and business offices. The front lobby is always clean and well appointed. The hotel is in the process of upgrading their rooms which...
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Dear CdnTrvlr62,
Thank you for your recent review of our property! We will share your wonderful words with our management and staff. They always like seeing the positive impact of their actions, and the difference they can make in the enjoyment of someone's stay.
Thank you for staying with us, and we hope to welcome you back soon.
Antonio D'Alesio...
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I stayed at this hotel with my husband on Jan 27-28. We were looking for a quiet relaxing weekend to recharge (we have a VERY active 2 yr old who doesn't sleep at night). We were in room 2832 which was very spacious and nice and clean, and quite updated which was great. The first night was wonderful but the...
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Dear MelWtravels,
Thank you for posting your review on Trip Advisor. I assure you that these are read daily and shared with all of our management and staff.
I'm glad that we were able to make amends after your recent visit and appreciate that you have included the details in your review. As you noted, it is difficult for us...
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