Located an easy drive 20 minutes from Old Quebec, this quiet hotel was a welcome retreat from the more touristy parts of the city. Our Terzo, contemporary styled room was very spacious and clean. Some of the decor, however, was a little over the top (e.g., oversized, shallow sink and extremely fluffy, soft bed). Each morning a breakfast buffet or...
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very nice hotel, not quite 5 stars however. Our room was very nice, spacious, spotless but with a cracked sink. the grounds were lovely, the pool - super, the spa in serious need of repair. I also think the higher the price the less you get. there is a large parking lot right there , yet they charge $10 per...
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Good morning, thank you very much for this helpful review.
We wanted to let you know that we have spoke with the housekeeper manager and she has confirmed having only one room with a cracked sink. This room is located in the "old" section of the hotel (12 rooms) which will be renovated next year. Otherwise customers have access to...
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Hi, we been to many hotel in the world and all we can say is : We loved the Château Bonne Entente. From the begining till the end of our short w-e trip.
We were in a new section right on your left. The room was great, clean, easy access, but not too much big.
The bed was fantastic !!!...
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Hello, It is always a pleasure to read a great review like yours. Thank you very much for loving the Chateau Bonne Entente. You mentionned that you liked the bed. We wanted to let you know that you can buy it at our Boutique. We look forward to seeing you again. Have a wonderful day.
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This trip was as a getaway after many months commuting from Toronto to Vancouver. The hotel is very nice and comfortable. Monte Cristo is superb, quality and service. Amerispa was the key purpose of the the trip and the day was fantastic. Excellent staff.
My only criticism is that the hallways and common areas of the hotel appear to not...
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Hello, on behalf of the General Manager and the entire team of the Chateau Bonne Entente, we would like to thank you for this great review. Indeed, the hallways of the hotel are not air conditionned because it is unusual here in Quebec that we have a lot of very warm night. We apologized. Normaly, the temperature cools down enough...
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A little out of te way, but a great hotel. Full service, great rooms, with attention to detail. Great restaurant. Overall... perfect for a romantic spa getway ... Or a business stay.
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Good morning, On behalf of the General Manager and the entire team of the Chateau Bonne Entente, we would like to thank you for your wonderful review. Your comments are a source of motivation for us. We hope to have the chance to see you again at our hotel. Have a great day. Pascale Banville
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We experienced impeccable services, including but not limited to:
- A free 20-mins drive from the property to La Tempete golf course
- Helped us to book a rental car (they made the call) + drive us there to pick up the car
- Modern, stylish hotel room at the Terzo section
- Free parking at the hotel
Only drawback...
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Hello, on behalf of the General Manager and the entire team of the Chateau Bonne Entente, we would like to thank you for your wonderful review. Your comments are a source of motivation for us. We hope to have the chance to see you again at our hotel. Have a great day.
Pascale Banville
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As I walked in the Chateau, I was worried to discover that most of the rooms were occupied by an association holding a private meeting on a Tuesday. Front desk officer quickly reassured me by offering a superior room at a very reasonable extra fee. The room was comfortable, queen bed with 6 pillows, standard TV service and very very...
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On behalf of the General Manager and the entire team of the Chateau Bonne Entente, we would like to thank you for your wonderful review. Your comments are a source of motivation for us. We hope to have the chance to see you again at our hotel. Have a wonderful sunny day. Pascale Banville
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It was our 2nd time at the Chateau Bonne Entente. Everything is just soooo perfect, never been to a top hotel like this one. Staff, rooms, pool, spa & massages, fooooood, children set up, I mean, EVERYTHING is at it's best... Oh no, sorry, one thing is missing, the carribean sea but I think they are on there way to...
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This is a great location near the airport (10 minutes) with superb service. Great food and interesting wine list. Easy to get downtown by cab or driving (15 min).
Great decor in a ''boutique'' style.
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Nice hotel in suburbs. Family room good for kids (but cozy) but does not seem to be to same standard as pictures of other rooms in hotel guide, somewhat dated whereas foyer etc done to modern high spec. Kids loved spa outside in snow and also playroom (they are four and six)
Most staff very nice although slow service in...
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