This hotel was very, very nice. Very clean and well maintained. Staff was wonderful. We got lucky and were upgraded to a junior suite which was large and roomy. Lovely views of the golf course next door. Absolutely no problems whatsoever during our stay. Breakfast was included with our room and we were surprised when we were told we could... More

My wife and I along with our 4 year old stayed here for a couple of nights...overall we were satisfied with the property. Was clean, we arrived very late and had no issues finding it (but as mentioned by others...there is nothing around the hotel for late night snacking). My only complaint is the Service...not overtly friendly in any way...no... More

4 couples stayed here for the weekend last July, 2012. The rooms were cozy and very clean. The breakfast and dinner restaraunt were great. We enjoyed the pool in the evening. The shuttle bus was great to get into Old Quebec

I've been to this Hotel many times in the past years, every stay was enjoyable. I have been staying at first for business trip and decided to bring my family as well to the Hotel to show you how much highly I think of this place. The rooms, the staff and the restaurant are all above average of the Hotel... More

As a business traveler trying to balance my budget with my expectations I am too often disappointed by supposedly so called "business hotel". Conversely, this hotel, which for reference I stay at monthly for 3 to 4 nights, has made all others seem even less comfortable. From the top management to the cleaning staff, each and every employee is friendly... More

We booked a suite for 5 nights of for my wife's birthday vacation in Quebec. Plus: Room, concierge, restaurant, SPA services, Hot tub, sauna, position to winter activities Minus: nothing We really felt welcomed from day one and well cared at this modern and very well appointed hotel. Staff is friendly and normal, without stiffness or false politeness. The suite... More

Staying at the Hotel de Glacé, we booked a night here before our stay (as well as the one included for the same night at the HdG). Finding it was easy - right off the high way. The parking was easy - they had all the snowmobile trailers park around the side, so there was plenty of front row parking... More

A recent posting on tripadvisor of our experience at the nearby Hotel du Glace and the unfortunate collaboration between it and the Four Points Sheraton prompted immediate contact by the owner/General manager of the Sheraton. He apologized for the nonsensical behaviour of his front desk staff during our visit and the consequent efforts that we had to make to get... More

We stayed here the night before the ice hotel as its 2 mins from the ice hotel. the rooms were very clean and the staff were very nice .. we had room service for breakfast .. I'd give it a 6/10 but the steaks for dinner were excellent ! I'd recommend staying here.