My husband and I traveled to Quebec City for the New Year. We decided to stay at the Four Points because he had built up some Starwood points from traveling. It was a very cute hotel. The staff was very friendly and very willing to help us. Everyone spoke French and English. As we spoke no French this was helpful.... more

If you expect a good, clean 3 Star hotel, you will not be dissappointed with this solid Sheraton property. It is conveniently located right next to the highway but for some reason it doesn't show up in GPS systems, so make sure you call the hotel ahead for directions. Even though it says "Sheraton Quebec", it is really in Charlesborough,... more

The location is not the best if you want to be in the City but it's a short drive if you have a car. I would not recommend staying here if you don't have a car though. The staff were fine and we had no service problems. We stayed in a junior suite which was very spacious and included a... more

The staff were friendly and courteous. Our stay at the Sheraton was very comfortable and the rooms were well kept and clean. Great food and service. No complaints at all. I would definetly recommend the Sheraton Quebec. more

Stayed here for visit to city associated with a conference. Service: Staff was friendly and helpful, but hotel aims for convenience market rather than highest service, so there was far fewer staff than you might expect for that size of hotel. At restaurant, for example, there often seemed to be just one person doing everything. Facilities: This is my first... more

We booked our new years eve trip at the last minute to the Sheraton and were very happy with our stay. We stayed in a junior suite using starwood points. The staff were friendly and helpful, the room was spacious and the outdoor hot tub/pool was amazing! A couple of ski hills are only 10 minutes away and downtown Quebec... more

We decided to stay at the Four Points to make different this time. As our families are from Quebec city, the Four Points location was just great for us. It's a really nice hotel. Of course it's new, but it is well maintained and really accessible by Hwy 73. Even during a snowstorm, the hotel parking lot was well taken... more

We stayed here for three days for which I booked the room in one month advance. Even though I requested for nice view, I was given ground floor with parking view. Can't even open curtains of room as there would be no privacy then. There is very little or limited room service and they have no menu. 2nd day we... more

Just a night stay means can't complain that much. anway how we chek inn late and chek out early , the room was spacious , we had the king size bed clean and comfi-furniture is good , for the washroom is clean but the toilet was rusted , no big deals were not that too picky to complain . staff... more