Arrived late and were greeted graciously by the staff - this was consistent through the visit. They made reservations for us, breakfast was tasty, the complimentary hot chocolate/cappucino/espresso/with optional decaf machine was an INCREDIBLE and very unexpected touch! We had room 52 - the room was spacious and the decor was a bit busy but it was cozy and the...
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Bonjour,
Thanks for the review!! We have so many good words from our guests regarding our complementary coffee machine in the lobby... Did you try the café latté? This is the best one!
The Pain Béni is a really good restaurant and believe me, I'm not saying that because the restaurant is part of the company! We offer at the...
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While the location was great, our room was the pits! Be sure not to get room 43. We payed the extra high prices during Carnival and paid for the upgrade to Superior room. The upgrade was not worth it. The standard rooms look way nicer in the pictures than the room we got. The bed was the most uncomfortable sleep...
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Bonjour,
I'm really sorry to read your review. The satisfaction of our guests is very important for us but obviously we seem have failed in that mission.
Room 43 is a room usually appreciated and is not facing a wall. That room offers a nice city view. Maybe where you in another room? If you have the chance, please call...
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Perfect distance to carnival for walking. Many restaurants around. Easy to get bus to ice hotel. Close to petit Champlain shops and citadel. Very friendly english and French speaking staff and very helpful with answering questions and suggesting restaurants. Only bad things: Needs more counter space and hooks in bathroom. Couldn't open the window in room
For some fresh air....
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Bonjour,
Thank you for the good rating! You are saying in your review that we are close to everything which is totally accurate. The location of the Champlain Hotel is very hard to beat, right in the middle of the Old-Town, within the walls. Everything is walkable from here.
We took note of you suggestions for more storage space in...
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My boyfriend and I decided to visit Ville de Quebec in December. What a beautiful city! Le Champlain Hotel was right in the center of Old Quebec. You could stroll down the hill to a variety of restaurants, pubs, cafes and shops. The hotel itself has a very cute library next to the lobby where you can sit and enjoy...
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Bonjour,
Thanks for your good words... They are more than welcome! "Home away from home"... This is what we want to hear from every single guests staying at the Champlain Hotel!
By the way, I totally agree with your tip about the superior room. It worth the money to upgrade to a superior room which has a very beautiful view...
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My husband and I travel here for our anniversary and we've been to this hotel three times. Each time, it's the same great experience as the last. The service is great, the rooms are large, warm, cozy and very modern. Our first two times, we faced the main street which wasn't too loud. I'm not a fan of seeing horse-drawn...
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Bonjour,
I really want to say a big "thank you" for your loyalty! This is really appreciated and we know that there is plenty of choices of hotel in Quebec City, so chosing us again for a 4th time it's really a big sign of appreciation for us!
About parking, you're totally right... I highly recommend people to book parking...
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This was my second time in this hotel. The first was in summer, a hot humid weekend and you could count on finding a cool room to sleep in at night. This time it was a very cold weekend and we could count on having a very warm room to sleep in. The rooms are well appointed, I like the...
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Bonjour,
Thank you for your review. Cleanliness is very important us. All the rooms are always very clean, with or without rug. But having tiles in a few rooms instead of a carpet can be very much appreciated for people with special needs, such allergenic or asthmatic people. Most of the standard rooms have tiles.
I'm glad to see that...
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Hotel Champlain had an excellent location in Vieux Quebec. Within walking distance from shopping, restaurants and sights. Service was excellent, breakfast was good and room was clean. As for price, we booked the room as part of an online booking site sale, so we got a good price. I'm not sure I would pay full price for this room. There...
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Bonjour!
Thank you for taking the time to write this review. You are right, the team at the Champlain Hotel offers a good service! We are always looking to provide a personalized service to our guests.
Please note that all the rooms available through different booking sale sites are always the standard rooms. I highly recommend you to come back...
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We first went to Quebec City for our honeymoon in February, 2005. We stayed at the Frontenac. We went again for our 2nd anniversary, and my 50th bday. We have been to this beautiful city 6 times now, visiting different hotels, and spent our last visit at Le Champlain last February. Our room was a nice big room with a...
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Bonjour,
Thank you for this wonderful review! While I'm responding to your review, you probably are checking-in to the Champlain for you second stay! It's nice to see your excitment to back here for Valentine's Day!
I really hope that your second stay among us will be as good as the first one was!
If you'd like your second stay,...
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We stayed at Le Champlain Hotel in June of 2011. After seeing photos of Quebec City at Christmas, my spouse and I decided to return in December for a weekend with our college age children. Although very cold, Quebec City was stunning! The hotel was very clean and warm (very important in this cold city at this time of year),...
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Bonjour!
Thank you for giving me the opportunity to answer to your review... You totally right, Québec City is a charming city during summer and even during wintertime! I'm glad you like to give to Québec City a chance to seduce you once again!
Our breakfast is really good, we have 1 or 2 different hot plates eveyday to accommodate...
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A big surprise! The hotel is a 5 minutes walk away from the Centre des congrès, the room was very spacious and breakfast (fruits, yogourt, eggs, baked beans, bagels, cereals...) was more than enough. I will certainly go back.
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Bonjour France!
Thank you for taking the time to write a review about us! You appreciation is important for us! You totally right, the Québec Conference Center is very close by.
The Champlain Hotel is the perfect location for congressmen and business people. We offer free locals calls, free newpapers and free wi-fi Internet for all our guests. What asking...
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