I don`t undrstand people being negative about the staff. Peoplo were very nice to me and available. The room was clean and very comfortable. The food at the restaurant was very good. I will go back anytime that I will be around for business. more

I think it's unfair to judge a hotel solely on one person's perceived negative exchange with one employee. Every hotel will have disputes of one sort or another in the course of events. Read all the reviews then make up your mind. There is a restaurant on first floor which serves full breakfasts but we did not have time to... more

I have had 3 separate hotel staff (reception, General Manager and accounting) tell me that my issue was taken care of. They then recanted and did not even bother to call me. When I called back to ask why, I spoke to the same General Manager (Eric Faust) who assured me that my issue was taken care of, he proceed... more

Spent a night with my wife and son, we had a very nice stay. The rooms were excellently decorated and the staff were very courteous. The pool and spa are awesome, the grotto is very unique in the area and an attraction with-in itself. Over all the rooms were very accommodating not to mention the free wi-fi internet and smoke... more

We were pleased with our room and the breakfasts served there - a bit disappointed that there was no lunch or dinner servce, but on balance were happy with our stay. There are still signs of ongoing renovations but all was quiet and well handled by maintenance staff. We would stay there again if the occasion presented itself. more

We were in eastern townships, Quebec last week-end to do some family bicycle and we decided to try the newly renovated "Le President". What a surprise to see the new rooms completly renovated with a lot of taste... If we would have only read the reviews from TA we would not have chosen that hotel because of the bad reviews.But... more

When you want a very good quality/price ratio near Sherbrooke it is the place to go. Service was fast and precise. The sunday brunch is excellent and not expensive. The hotel pool is a MUST with its SPA. I believe the management is behind a good service. When you want to be near the city and at the entry of... more

I stayed here with my daughters soccer team. Dirty, disgusting, a health hazard. They say renovating but I hear from others they were 3 years ago. Wouldnt let me cancel with my money back even though I was not told about renos. Desk clerk was so rude. Didnt give a ---- just wanted my money. These people obviously do not... more

This hotel has to be in one of the worst conditions I have ever seen. The reason we were staying at this hotel in the first place, was that the track team manager booked a group of rooms for the track club my daughter belongs to. We were there for the Canadian National Junior Track & Field Champsionships. The Hotel... more