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1590 Main Street North, Moose Jaw, Saskatchewan S6J 1L3, Canada
Hotel amenities
Heritage Inn
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Ranked #9 of 13 hotels in Moose Jaw
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35 reviews from our community

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Traveller rating
    7
    7
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    12
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Date Rating
Cranbrook
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW

I usually reserve ahead and read reviews but on this poccasion I didn't.Plenty of stuff going on in this town that weekend and this place was just about my last option. Upon entering the lobby I was impressed with the look and feel of the hotel,so decided to stay. Upon checking in it was quite obvious that the upgrdes only... More

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Calgary, Canada
Top Contributor
114 reviews 114 reviews
59 hotel reviews
Reviews in 36 cities Reviews in 36 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 1 June 2013

I stayed at this hotel while traveling to visit my parents. I had stayed here a couple of years ago, and though some areas needed to be improved my stay was good overall. However, this stay wasn't as good as the one before. My room was okay, though it could use some upgrades in the bathroom. The thermostat is pretty... More

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See 3 more reviews by PsychRN12 for Moose Jaw
Canora,SK
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 April 2013

We found this hotel on PETSCANSTAY, as we travel with a dog. The staff were extremely friendly, and happy working there. The room was clean, fresh and comfortable right down to the pillows. The free hot breakfast was tasty and came still quite warm. We didn't get to try out the pool but it was very inviting, so, next time!!

Was this review helpful? Yes 1
HeritageInn_11, General Manager at Heritage Inn, responded to this review
24 April 2013

Dear Guest, Thank you for taking the time to tell me about your most recent stay with us. I am always interested to know how guests perceive our amenities and services. Our hotel here in Moose Jaw, along with all of the other Heritage Inn’s in Alberta and B.C., are committed to the PETSCANSTAY program and will continue to support... More

Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 November 2012

Check in couldn't find my reservation... Lucky I printed off my confirmation. Rooms need upgrading. Couldn't make a long distance call. So I called the front desk and they weren't very helpful so I used my cell phone. The beds weren't that great to sleep on. The food in the resturant was so-so. Hash browns were gross. Check out the... More

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HeritageInn_11, General Manager at Heritage Inn, responded to this review
12 November 2012

Dear Guest I was upset to read your comments regarding your recent stay with us. I apologize for the dissatisfaction you encountered and would like to assure you that this is not the norm. It is our goal to offer our guests a pleasant and comfortable stay and I am personally following up with each department associated with your review... More

Travellers are raving about these Moose Jaw hotels

Vancouver
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 7 August 2012

We attended a sports event and stayed in this hotel. The hotel was one of the the sponsors of the event. The sign out front said free breakfast but we were denied because we were with a "Sports Team" and they said that the breakfast wasn't available when we booked even though the rate was exactly the same. The tournament... More

Was this review helpful? Yes 2
HeritageInn_11, General Manager at Heritage Inn, responded to this review
24 August 2012

Dear Guest, Thank you for taking the time to comment on your most recent stay with us. I apologize that your experience was anything less than satisfying. Our goal is to make your stay as pleasant and comfortable as possible by exceeding your expectations. Regarding your concern about the room rate, the organizing committee for this sporting event reviewed our... More

Saskatoon
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 August 2012

We were in town to visit a relative in hospital. We went to the Heritage Inn for supper and we were really happy with the meal. Really good food for a decent price. Salad bar was only an extra $1.50 ... well worth the price. We were looking for a place to stay as well so we inquired about a... More

Was this review helpful? Yes 3
See 3 more reviews by Billy527 for Moose Jaw
HeritageInn_11, General Manager at Heritage Inn, responded to this review
15 August 2012

Dear Guest, I appreciate you taking the time to post this review regarding your past stay here at the Heritage Inn. This customer feedback is valued and provides us with an opportunity to gauge our strengths along with the areas where improvement is needed. I am happy to hear your overall experience was good, from the quality of food you... More

Osoyoos, Canada
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 August 2012

Recently stayed at this hotel while travelling through, and was pleasantly surprised. Check in was fast and efficient, with friendly and helpful front desk staff. Room was on the ground floor, with King size bed. Comfortable and clean, a good size, although slightly dated. A little dissapointed at the hot tub, which was a basic "household" spa, and a rather... More

Was this review helpful? Yes 2
HeritageInn_11, General Manager at Heritage Inn, responded to this review
15 August 2012

Dear Guest, Thank you for staying with us the last time you visited Moose Jaw. I truly appreciate you taking the time to tell us about your past stay. Overall it looks like your stay was enjoyable and I have ensured that your comments have been passed forth to the staff and management of the hotel. The Heritage Inn has... More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 20 May 2012 via mobile

Stayed here for 2 nights and we never had wifi which is something that is very important. We called down the desk twice and they gave little effort and said they didn't no what's wrong. Overall it was a good stay but having no wifi was a a pain

Was this review helpful? Yes 3
HeritageInn_11, General Manager at Heritage Inn, responded to this review
30 May 2012

Dear Guest, I appreciate your recent business and thank you for your comments. I am committed to customer satisfaction and want to apologize for the lack of WIFI capability in your room along with the unsatisfying response by my staff. I have reviewed procedures with the front desk and have had a full review of equipment done through our maintenance... More

Saskatoon, Sk.
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 6 April 2012

The hotel was old and dated, the rooms, slightly musty. After staying there one night, paid more and went to the Temple Gardens Spa hotel and it was well worth the difference. This place shouldn't cost more than $80, it really needs a renovation.

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See 7 more reviews by pinnacle8850 for Moose Jaw
HeritageInn_11, General Manager at Heritage Inn, responded to this review
16 April 2012

Dear Guest, I was sorry to read that we did not meet your expectations on your past stay with us. We are committed to providing a comfortable and relaxing stay to all our guests and I have taken note of your comments. We are continuously doing upgrades and renovations to the hotel to ensure total guest satisfaction. Should you have... More

Calgary, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 19 January 2012

Bed's were okay and comfortable but the room was very old and dated. Way too expensive for the room which was average with a king bed. The entire hotel is overrated and expensive. Didn't like the view of the pool. The pool was not the best. Service was not great. Very small room. It was very cold in the room... More

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HeritageInn_11, General Manager at Heritage Inn, responded to this review
24 January 2012

Dear Guest Thank you for taking the time to tell us about your past stay. We certainly appreciate feedback on our hotel and the services we offer. We would like to apologize for not meeting your expectations. We are always in the process of updating our guest rooms and public areas to ensure guest satisfaction. We have recently renovated a... More

 
 
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Super 8 Motel - Moose Jaw
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Moose Jaw, Saskatchewan
3.5 of 5 stars 93 Reviews
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Additional Information about Heritage Inn

Also Known As:
Heritage Hotel
Heritage Hotel Moose Jaw
Heritage Inn Moose Jaw, Canada - Saskatchewan
Address: 1590 Main Street North, Moose Jaw, Saskatchewan S6J 1L3, Canada
Region: Canada > Saskatchewan > Moose Jaw
Amenities:
Business Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 13 hotels in Moose Jaw
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Heritage Inn in Moose Jaw, Saskatchewan is a full service, modern facility. It is located at the north end of Main Street - just a half mile south of the junction of Highways 1 and 2. Easy access from both major highways and close to all major attractions. ... more   less 
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