Right out rude owner, they overcharged our credit card without any authorization! The website is on the verge of fraud, don’t expect any of the advertised amenities to work or in some cases even exist at all. More

My husband and I enjoyed a wonderful weekend at this cozy inn. The staff was friendly and helpful. The atmosphere was relaxing and comfortable. Terrific amenities including spa services are all-inclusive in the price. The hydro-massage table is glorious! More

This was a great find. The rooms were very clean and each had their own theme. We had a fireplace in our room which made for a cozy and romantic atmosphere. Our room also had a fridge and full size coffee pot with plenty of coffee. Most hotels don't give you enough coffee to make a good cup of coffee... More

I'm not sure why there are negative reviews. This place is homey and really nice. Pro's include: - Nice gas fireplaces in rooms - Rooms nicely furnished, beds comfortable, rooms pretty soundproof - Friendly staff, good food, lotsa snacks around - Located 15 minute walk from Lake, 1 mile from Casinos / Heavenly gondolas - Right near shuttle stop for... More

We just attended a 3 day couple's retreat at the Inn and had a great experience. The location is excellent, easy to find, very close to skiing, the lake, and casinos. The rooms are clean and nicely decorated, and yes, you get to bring your pets! Everyone on staff was friendly, courteous, and helpful. Our meetings were held in the... More

My wife and I had a wonderful, relaxing stay at "The Inn at Heavenly". It was clean, comfortable with friendly and eager to please staff. The Day Spa amenities were great. The location is perfect for anything you want to do in the South Lake Tahoe area. We can't wait to return and bring the rest of our family. More

horrible, horrible, rude staff! owners unavailible, dirty run down rooms, extras are a joke! More

First of All the Staff at the Inn at Heavenly was superb...5 Stars for sure with Jessica, Paula and Laurie; even my 6 year old daughter mentioned "they are nice!" Children can be brutally honest. Yes, this is not your typcial Bed and Breakfast the owners have completely remodeled a previous motel and made it into a very clean &... More

This place needs to be closed down, mildew musty odor and noisy right on major intersection. Rude staff, scary help, owners not available. More