The good: Excellent location in Rosebank, newly renovated rooms with nice decoration (some are better than others), small but nice bathrooms. Very quiet rooms. Good and quiet A/C. Friendly service. Good breakfast buffet and dinner. The not so good: Internet access is very slow (less than 500 kbs dowload), and the options available are pricey. There's no 24 h option.... more

It's unfair to compare the new look Rosebank with the old. I liked the old one a lot. The new one is completely different. On arrival we struggled to find a doorman, porter or receptionist. Eventually we struggled in with our bags and found 'The trainee'. 'We don't have your booking.' But it was made on your web site and... more

We stayed for 2 nights as final part of our South African tour. Hotel absolutely beautiful, but our experience in Butcher Block restaurant poor. Slow but acceptable service first night, but second night completely unacceptable. Reservation for 19.30 - for which we were on time. Order taken 19.45. Food finally received at 20.40. Other people arrived and ordered after us... more

A rather strange foyer with somewhat bizarre funishings, but nice in its own way. Huge rooms with good facilities. Wifi at a reasonable cost. Helpful business centre. Good restaurant and bar. Lovely pool though it was closed rather a lot while I was there. Overall, though, a very good experience. more

I had stayed at the Rosebank some years ago and was pleasantly surprised by the (radical) improvements that have taken place. The rooms are modern and well equipped; the beds are very comfortable indeed, with high quality bedding and linen. The bathroom, though very small, was serviceable, the shower worked well and the towels and toiletries were fine. The staff... more

Second stay here in two weeks and I am enjoying it more and more. The somewhat garish but expansive lobby starts to look trendy and modern and the new rooms seem more and more inviting. Excellent front-desk staff elevate this hotel above the norm. Rooms are really new and fresh with great flat-screen TV sets and ipod docking stations. Major... more

Stayed one night on 22 August 2009. I called Vusi at reservations 5 days in advance to request 3 rooms on the same floor. She was going to email me a confirmation. I never received anything and called her again 2 days later. On arrival, we discovered that none of the 4 rooms we had reserved were on the same... more

This is a superb business hotel, recently renewed. We had all comforts (SONY LCD 46", Ipod Docking station, etc.) except for hot water! We stayed for 2 days and we couldnt' manage to have a shower! I finally had to was my hairs with hot water from the coffee machine! The hotel could only send maintenance personel to open the... more

Stayed for a week on business and was pleasently suprised. Rooms were good, quiet and of a high standard. Breakfast buffet had a vast selection and service was good. The hotel bar is popular and very busy Friday and Saturday. Restaurant had a good selection and not at all overpriced like some in other hotels i have stayed in. Not... more