We booked this hotel in a rush, noted it was ranked as a 4 star so assumed it should be ok, when we arrived it was a different story, the hotel is drab, in a unpleasant area, poorly maintained, extremely basic and in need of a lot of money to fix it up to any kind of acceptable standard, we... More

Called this hotel two weeks prior to trip to confirm their listing as PET FRIENDLY. They confirmed YES, we are pet friendly. Made a reservation based on that information. The morning of the same day as arrival, called TWICE AGAIN to confirm reservation and pet friendly. Again, YES, pet friendly. When we reached hotel in Campeche, we called for specific... More

Avoid this hotel! We did a one week tour in Yucatan. This hotel was the only bad hotel we stayed in. Do not go there because: there are cockroaches, the whole hotel smells, distance to city centre,...

This is the worst hotel I have ever stayed at. It was so bad, I actually cried. It is located outside walking distance of the town centre in the dingiest, most rundown place I have ever known. The neighbourhood was so dubious, even the staff confessed it was dangerous to go walking outside the hotel. This was the same staff... More

Stayed one night. Boy, was this a disappointment. The hotel is located next to what appears to be a party/event club (or something like that) where loud music blared until the wee hours. Had to keep windows and balcony door closed and the air conditioning on to keep out the noise. The air conditioner blew out musty air and everything... More

Stayed at this hotel for a month, filming a movie in town, stayed at other hotels in town, i had to stay here because there was a convention going on and could not stay at nicer hotels, anyways cochroaches and spiders the size of your hand in the room, changed rooms several times and same prob, keep the bathroom window... More

after being moved to this hotel due to hurracaine wilma, our group where very pleased not to have been put in a shelter. the place was below standard. the rooms where ok but some rooms had cockroaches inside them. most of the staff where rude and spoke very little english and the food was poor with little selection for childeren.... More

Another stop in our Yucatan tour. A bit hard to find, thanks to our rep., but a nice looking bussineslike hotel with own parkinggarage. When spotting about 50 people for the checkin counter, a clever staff member took us apart and checked us in before the busload of conventioneers. Super service ! The keys did not really match with the... More

En route through the Yucatan area, we stayed at the Debliz hotel only 1 night.The hotel is about a 10 minute drive out of the centre. When we got there, we thought we were the only ones in the hotel.....We found the people at the reception very unpolite and they hardly uttered a word to us.The rooms are nice, beds... More