This is a return trip primarily for skiing. The location is good, the staff has always been helpful and friendly, and the rooms have been clean and well serviced. There are a variety of perks such as free modest breakfast, activities for each day, large selection of free videos to borrow, heated pool and hot tub, and convenient parking. These...
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I love staying at local places, non-chain. We almost always stay at this hotel. Sometimes you get the remodeled rooms, sometimes not. Non-remodeled are ok. Nice when you have the pull out in the living room. The min-kitchen is perfect, complete with dining everything (and wine opener). Some showers have shower heads on both sides of the shower, those are...
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Thank you for staying with us when you come to Tahoe! We are independent, but work as "big" as the chains to ensure guests want to come back to us on their trips. It's great to hear you love staying with us! We are close to everything, and what is farther than you want to go with gear, you can...
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i just spent new years eve at this place and it was very clean had everything i needed and more couldnt be more satisfied.by the way the people that work there keep close eyes on guest vehicles,some one hit my car in the parking lot and tried to take off and was stopped by employees.they made sure i got the...
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Thank you for staying with us over New Year's Eve. The general high excitement of travelers celebrating the holiday gets pretty intense sometimes, as you've seen for yourself. I'm sorry that a reveler hit your car and delighted we were able to help you get the information you needed. We certainly like to have it safe for our guests and...
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these are converted motel rooms. the studio had a nice shower but absolutely no counter space. the beds are the hardest thing we have ever had to sleep on! upstairs unit gets HOT, even in Sept & there is no cross current. we ended up leaving the front door open a bit & turning the ceiling fan on high to...
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Thank you for taking the time to review your stay with us.
You’ve made your preference for a softer bed very clear and I’m really very sorry we didn’t know about that during your stay. We have mattress toppers at-the-ready for people who prefer a softer mattresses and could’ve had one brought to your room had we known your sleep...
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We had a lovely room. The room was much than we expected. It was very clean and comfortable. The motel was conveniently located and we walked to restaurants and attractions. The staff was very friendly and helpful. Our bus tour picked us up across the street from our motel and dropped us off at the same place. How convenient is...
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Thank you for your review. I'm glad that we exceeded your expectations! It is important to us that you enjoyed your clean and comfortable room and we're also happy you appreciated our great location and the easy walk to many of Tahoe's attractions. And, yes, that bus stop is really convenient! Thank you for staying with us at the Americana...
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We came in the summer, no a/c so really hot weather could be a problem. Fortunately for us, the weather was perfect.
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I'm so glad you enjoyed your stay with us! Tahoe's weather is wonderful, isn't it? Our area is known for being pleasant year-round with cool summer evenings and winters just cold enough to give us great snow in which to play. Thank you for mentioning our large clean rooms... we aim to please and are happy you enjoyed your stay...
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This is the way you want to be treated as a guest at a motel. We were only there for one night but will definitely return. Beautiful grounds. All of the amenities for a perfect family vacation. The cleaning staff showed us one of the remodeled rooms. Very nice! We hope to get a newer room on our next stay.
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Thanks for noticing! We think great customer service starts with naturally wonderful people and we're fortunate to have those kind of people in abundance. I can't wait to show your comment to the rest of our team; it'll mean so much to them. Thank you for staying with us and we look forward to seeing you back again.
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My guy bought this property as a timeshare 5 years ago. It my first time here and I just LOVE it! The staff is accommodating, helpful, and friendly. Smartly remodeled, homey, well outfitted, perfectly situated near the shore and liveliness of South Lake Tahoe shopping, nightlife and casinos, it's a lovely getaway.
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It's an honor that you'd call us your "home away from home"! We use that language as our standard in all our Customer Service Team meetings because that's how we want all our guests to feel - relaxed and at home. Thank you so much. We've very pleased to be your Tahoe vacation spot and look forward to seeing you...
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The room was very clean. Much more then expected. It was a home away from home. We found our new vacation spot in Tahoe.
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We stayed here for 4 nights in July. We had 2 adjoining rooms which worked out well for us (family with 4 kids). Employees were wonderful and very helpful. Loved the movies available for rent and the popcorn. We only participated in 1 activity put on by the staff so can't provide a lot of comments about that. One of...
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We really appreciate the detailed feedback, Julie2005. Tahoe’s brief mountain summer is generally so perfect, with moderately warm days and cool evenings, air conditioning hasn’t been a necessity and it’s not a town standard. However, our plans include adding A/C when we next replace and renovate our roof and until that time, we’ll work on the BBQ issue to see...
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